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Avada Software Infrared360 vs Oracle BAM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
9th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (80th), Server Monitoring (37th)
Oracle BAM
Ranking in Business Activity Monitoring
5th
Ranking in Message Oriented Middleware (MOM)
11th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 5.4%, down from 7.7% compared to the previous year. The mindshare of Oracle BAM is 8.3%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Oracle BAM8.3%
Avada Software Infrared3605.4%
Other86.3%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
it_user7818 - PeerSpot reviewer
Senior Architect at AVIO Consulting
Can be fed information from existing database tables, JMS feeds, PL/SQL, BPM and SOA projects.
Aside from the normal bug fixes that were in the previous release, Oracle BAM 12.2.1.(3) is a great improvement. Customers using Oracle BAM 12.1.3 should consider upgrading to 12.2.1.(3). The three primary reasons I would give a customer to encourage them to upgrade are: 1. End user dashboard responsiveness has been performance vastly improved. 2. It is easy to detect trends and have Oracle BAM automatically send notifications due to its integration with Oracle Stream Analytics. This means Non-technical people can create queries and alerts based on pre-built templates such as: * Top N Template - e.g., provide a rolling window of a specified number of items (e.g., order amounts) over a specified period of time * Trending Detection Template - e.g., detect when order processing time in a specified rolling window of time is trending down by x% then output the time and trending values * Duplicate Detection Template - e.g., If duplicate values are detected for a supplier and requester over a specified rolling window of time, the duplicated output is output * KPI Alert Template - e.g., send an alert if processing time over the last specified time period is not within the previous average +/- standard deviation * Missing Event Template - e.g., when an EDI file is submitted and the response is not received within a time specified, an alert can be fired * Moving Aggregation Template - e.g., the moving average of dropped calls over a rolling window of time exceeds a certain amount then send an alert. 3. It might seem like a small thing, but list views can now be used to export to a CSV file. Other improvements that I have already found useful include: * It is not always possible to build BAM queries declaratively. When this is the case, you can now create your own pre-defined SQL queries * The data objects can now be on a purge schedule automatically using Oracle Fusion Middleware Enterprise Manager * Data objects can now be joined using Inner or Left Outer Joins * Some widgets now support zoom

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"It has role-based access to queues, giving us more insights into problems."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"Monitoring that ties into our incident management system"
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"This tool gave us the capacity to understand how our personnel is managing priorities and how these priorities affect our business."
"It provides automatic sending of alerts for the monitoring of the business, and it is a feature which works and is very valuable to the organization."
"Oracle BAM's ability to be fed information from a variety of sources that include existing database tables, JMS feeds, PL/SQL, BPM and SOA projects, along with its synergy with other Oracle products, makes it an excellent fit for Oracle shops."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Sometimes creating a new measurement could be difficult."
"There were so many bugs and restrictions that were sold as "characteristics"."
"Bugs are in every product and this is no exception."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
13%
Printing Company
9%
Marketing Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
No data available
 

Also Known As

Infrared360
BAM
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
glh Hotels, Silver Diner, Smiles S.A., Portuguese Official Agriculture and Fisheries, SIBS, PARI Medical Holding GmbH, ec4u expert consulting AG, Natura Cosmeticos S.A., Portobello S.A., Algar Telecom S.A., Trombini Embalagens S.A.
Find out what your peers are saying about Avada Software Infrared360 vs. Oracle BAM and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.