Avada Software Infrared360 and Elastic Observability are both robust monitoring solutions. Elastic Observability seems superior due to its comprehensive features and perceived value, though users are happier with the pricing and support of Avada Software Infrared360.
Features: Avada Software Infrared360 is praised for its customizable dashboards, comprehensive monitoring capabilities, and detailed reporting. Elastic Observability receives high marks for its flexible integrations, powerful analytics, and extensive data visualization options.
Room for Improvement: Avada Software Infrared360 users cite complexity in initial setup, a need for more intuitive navigation, and occasional sluggish performance. Elastic Observability users mention occasional performance issues, desire more streamlined user flows, and experiences with sparse documentation.
Ease of Deployment and Customer Service: Avada Software Infrared360 has a mixed response for deployment efficiency but provides solid customer support. Elastic Observability garners positive feedback for its smooth deployment process but receives mixed reviews for customer service responsiveness.
Pricing and ROI: Avada Software Infrared360 is commended for its competitive pricing and strong ROI. Elastic Observability’s pricing is higher, yet users feel the comprehensive feature set justifies the cost, resulting in a satisfactory ROI.
| Product | Market Share (%) |
|---|---|
| Elastic Observability | 3.9% |
| Avada Software Infrared360 | 0.3% |
| Other | 95.8% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.
Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.
What are the most important features of Elastic Observability?Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.
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