Catchpoint and Avada Software Infrared360 are both powerful monitoring solutions preferred by tech buyers. Avada Software Infrared360 appears to have the upper hand thanks to its comprehensive functionalities, convincing users of its value despite higher costs.
Features: Users benefit greatly from Catchpoint's extensive monitoring capabilities, flexible alerting options, and real-time analytics. Avada Software Infrared360 is noted for its comprehensive monitoring, seamless integrations, and advanced automation which are particularly valuable for complex environments.
Room for Improvement: Catchpoint users indicate a need for better documentation, enhanced customization options, and refined processes for advanced features. Avada Software Infrared360 users suggest improving scalability, user training resources, and better user interface design.
Ease of Deployment and Customer Service: Catchpoint is praised for its straightforward deployment process and responsive customer service. Avada Software Infrared360 offers flexible deployment but has mixed reviews regarding ease, with some users finding it complex, though its customer service is well-regarded.
Pricing and ROI: Catchpoint's setup costs and ROI are generally considered appropriate with some calls for more cost-effectiveness. Avada Software Infrared360, while more expensive, is viewed as delivering excellent ROI due to its robust features, justifying the higher investment according to user reviews.
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
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