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Auvik Network Management (ANM) vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik Network Management increases efficiency with automation, reducing downtime, costs, and manual tasks despite some concerns about pricing.
Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Auvik Network Management saves me 40% to 50% of our time.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.9
Auvik Network Management's customer service is praised for responsiveness and knowledge, despite occasional delays in complex issue resolutions.
Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
They were knowledgeable and responded quickly with accurate and useful information.
I would give Auvik Network Management support a ten out of ten.
They introduced the product to us and explained how to deal with it.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
 

Scalability Issues

Sentiment score
8.0
Auvik excels in scalability and ease of use, though managing multiple locations can present challenges for some users.
Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
It was capable of handling all those clients perfectly.
The platform scales well and supports our organizational needs.
 

Stability Issues

Sentiment score
8.1
Auvik Network Management offers high stability, minimal downtime, quick issue resolution, and improved reliability over traditional on-premises solutions.
Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
I have been wondering if Auvik Network Management is built on modern web technology because it is pretty fast and queries things quickly.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
It requires some time to update, which affects real-time management.
 

Room For Improvement

Auvik users seek improved reporting, smoother interface, accurate mapping, better vendor integration, enhanced automation, and organized network visualization.
ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
I needed deep details and more thorough resources.
 

Setup Cost

Auvik Network Management offers flexible pricing per device, praised for cost-effectiveness and robustness, though some find it steep.
ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
I would categorize its pricing as good.
The pricing was a little bit higher.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
 

Valuable Features

Auvik Network Management enhances visibility, troubleshooting, and oversight with features like mapping, integration, automation, and comprehensive monitoring.
ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
We can go to different places and monitor, check, configure, and analyze traffic.
I have real-time network visibility, where all devices such as hubs, routers, firewalls, and servers are in one place for me to check.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
 

Categories and Ranking

Auvik Network Management (ANM)
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
189
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Auvik Network Management (ANM) is designed for Network Monitoring Software and holds a mindshare of 0.9%, down 1.1% compared to last year.
ExtremeCloud IQ, on the other hand, focuses on Network Management Applications, holds 2.9% mindshare, down 3.1% since last year.
Network Monitoring Software
Network Management Applications
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
report
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
 

Also Known As

No data available
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Information Not Available
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
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