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Automox vs Ivanti Patch for Configuration Manager [EOL] comparison

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Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Vulnerability Management (34th), Endpoint Protection Platform (EPP) (22nd), Enterprise Mobility Management (EMM) (8th), Patch Management (10th), Autonomous Endpoint Management (5th)
Ivanti Patch for Configurat...
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
reviewer2019633 - PeerSpot reviewer
Director at a tech services company with 1,001-5,000 employees
Provides detection logic that tells us which customer will record an update and is less expensive than other solutions
I haven't had experience with customer service and support, however, we did have an advisory case with one of their technical support staff. We were publishing and getting the full metadata for the patch. We were getting the full updates for the patch release. There was confusion as to why we were seeing that in the SCCM, instead of in the full metadata patch. The support person was able to help us in understanding what we were doing wrong, highlighting it could be a certificate issue. We generated a new certificate, and after they were applied, the issue was fixed. Overall, I would rate their customer service and support a five out of five.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features that Automox offers are its automation, as the scheduling is super easy to set up, policies are easy to configure, and the software discoverability."
"Its flexibility is most valuable."
"Automox has eased our operations; it is very simple to use and does not have heavy workflows."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational."
"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."
"It's super easy to use and we haven't found anything easier."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"Out of all these features, if I had to pick one which I'm relying on the most, I would say the automatic patching, because it saves a lot of time and ensures all devices are updated."
"This solution is stable."
"The most valuable feature of Ivanti Patch for SCCM is the detection logic."
 

Cons

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"From an enterprise perspective, Automox could have better compliance reporting, which is needed for audit readiness, security reviews, and customer compliance evidence."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."
"The only thing that we've ever truly wanted is an onsite repository."
"The stability has come a long way from what it was like when it started and now it's really good."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"There should be better inventory capabilities; right now, they only allow you to have insight into software out-of-the-box, and it would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"I would add that remote support for iOS could be better, and remote support of Linux is also lacking."
"In future releases, I would like to see improvements with the feature upgrade for the SCCM, which Microsoft has already integrated. Currently, Ivanti does not give us information about the enablement package."
"We have some problems with patches not installing successfully."
 

Pricing and Cost Advice

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"We are on the premium licensing, which is the one that has the API capability that we use."
"The product is a great value."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"The cost is very reasonable compared to the competition."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"We do not have a license with Ivanti, instead we buy just the plugins for the consoles, making it a much less expensive option versus other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
8%
Computer Software Company
8%
Financial Services Firm
15%
Retailer
10%
Legal Firm
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
Our experience with pricing, setup cost, and licensing was very pleasant.
What needs improvement with Automox?
I cannot think of anything specific for how Automox can be improved. An AI worklet builder would be a possibility, but even at that, the worklet catalog is very robust and useful.
What is your primary use case for Automox?
My main use case for Automox involves patching Windows and Linux servers, Windows endpoints, and maintaining configurations. A specific example of how I use Automox for patching and maintaining con...
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Also Known As

No data available
Patch for SCCM, Shavlik Patch for SCCM, Ivanti Patch for MEM
 

Overview

 

Sample Customers

Information Not Available
University of Pittsburgh
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