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Automation Anywhere vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere offers time and cost savings, improved efficiency, and productivity, though high initial costs may delay ROI for some.
Sentiment score
6.1
Katalon Studio improves test case coverage and reduces costs, enhancing speed to market and organizational efficiency for budget-conscious teams.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for dedication and knowledge, though response inconsistency and speed need improvement.
Sentiment score
5.9
Customer service is generally positive, but technical support experiences are mixed, with better results for users with paid plans.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Within 24 hours, I received support from the customer support team through their forum.
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere scales smoothly, with praise for flexibility, despite challenges in hardware costs and complexities in large-scale deployments.
Sentiment score
6.9
Katalon Studio is scalable, intuitive, and supports up to 30-member teams but has script execution limitations.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
It allows me to develop, run, and deploy test cases extensively.
Katalon Studio handles larger projects and more complex test cases very easily.
Katalon Studio has very good scalability.
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is praised for stability, reliability, and resilience, though performance varies by infrastructure and expertise.
Sentiment score
6.7
Users find Katalon Studio stable but report occasional crashes, performance issues, and integration challenges, especially on Mac and iOS.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
It needs more stability when test cases are executed.
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
I have not encountered any major bugs or crashes.
 

Room For Improvement

Users seek improved functionality, support, integration, and cost-effectiveness in Automation Anywhere, focusing on core and additional features.
Katalon Studio needs more scripting options, better support, and enhancements in stability, integration, speed, and test management features.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
 

Setup Cost

Automation Anywhere's pricing is often seen as costly, with concerns about high fees despite potential ROI and discount options.
Katalon Studio provides a freemium model with flexible licensing, balancing free basic features against paid advanced capabilities.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
The approximate cost is around $8,000.
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
 

Valuable Features

Automation Anywhere offers user-friendly, scalable automation with drag-and-drop features, integration, and advanced tools for efficiency and management.
Katalon Studio offers ease of use, powerful automation, integration, minimal coding, Jenkins integration, and AI-enhanced features for efficiency.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
613
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
Katalon Studio
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th), Test Automation Tools (4th)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Edwar Enrique Vilchez Serrano - PeerSpot reviewer
Has increased testing speed and enabled automated coverage for multiple platforms
The best features Katalon Studio offers are the efficiency and adaptability to any environment. When the company started to use Katalon Studio, the time in testing was very fast. It was more focused on the principal items. For example, the regression test and the integration test were more efficient and faster. Initially, all the tests were manual. Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests. The reporting is very good, but it could be better. The interface is very intuitive and integration with the other tools was easy for people who study in the Katalon Academy. It is easy compared with other tools. Katalon Studio has very good scalability.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise81
Large Enterprise515
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise19
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be be...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about Automation Anywhere vs. Katalon Studio and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.