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Automation Anywhere vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Automation Anywhere users reported varying ROI, with benefits in time savings, productivity, and efficiency, despite diminishing returns over time.
Sentiment score
7.3
Katalon Studio is easy to adopt, saving 30%-40% costs, improving efficiency, and enhancing speed to market.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
7.2
Automation Anywhere's support is responsive and helpful, despite occasional delays; higher-tier services like Gold are especially praised.
Sentiment score
5.9
Katalon Studio's customer service is praised for its responsiveness, with improvements at enterprise-level, but has limitations for free versions.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Documentation is good.
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere offers scalable automation with seamless cloud integration, supporting diverse processes and rapid expansion across environments.
Sentiment score
6.9
Katalon Studio is cost-effective and scalable for small teams but less optimal for large-scale load testing.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
It allows me to develop, run, and deploy test cases extensively.
 

Stability Issues

Sentiment score
7.1
Automation Anywhere shows improved stability and reliability, with occasional challenges in integration or system dependencies noted by users.
Sentiment score
6.7
Katalon Studio is stable for most users, but complex projects and updates can cause crashes and integration issues.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It needs more stability when test cases are executed.
Stability is important as it saves time and provides valuable reports to higher management for decision-making.
 

Room For Improvement

Automation Anywhere users seek enhanced cost-effectiveness, better integrations, improved stability, robust support, and user-friendly interfaces for optimal functionality.
Katalon Studio faces scripting limitations, unreliable Object Spy, slow testing, stability issues, and lacks integration and support features.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
 

Setup Cost

Automation Anywhere's pricing suits enterprises with flexible negotiations, but high costs deter small businesses, especially for advanced features.
Katalon Studio is cost-effective and competitive, though some advanced features may require costly licenses compared to alternatives.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
The approximate cost is around $8,000.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
Katalon Studio is on the expensive side.
 

Valuable Features

Automation Anywhere offers user-friendly automation with cognitive tools, seamless integration, and scalability for efficient task management and productivity.
Katalon Studio simplifies automated testing with versatile features, platform support, and user-friendly tools, favored for comprehensive test management.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins.
The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated.
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
585
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
Katalon Studio
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th), Test Automation Tools (3rd)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Appu Ashok - PeerSpot reviewer
Expansive integrations boost automation potential across devices
I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio Some of our customers use Katalon Studio, however, our own product, Tangene, is a…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
5%
Educational Organization
19%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be be...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about Automation Anywhere vs. Katalon Studio and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.