No more typing reviews! Try our Samantha, our new voice AI agent.

Automation Anywhere vs Broadcom Service Virtualization comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (2nd)
 

Mindshare comparison

Automation Anywhere and Broadcom Service Virtualization aren’t in the same category and serve different purposes. Automation Anywhere is designed for Robotic Process Automation (RPA) and holds a mindshare of 5.2%, down 9.0% compared to last year.
Broadcom Service Virtualization, on the other hand, focuses on Service Virtualization, holds 26.8% mindshare, down 30.1% since last year.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
UiPath Platform9.5%
Microsoft Power Automate5.8%
Other79.5%
Robotic Process Automation (RPA)
Service Virtualization Mindshare Distribution
ProductMindshare (%)
Broadcom Service Virtualization26.8%
Parasoft Virtualize23.8%
OpenText Service Virtualization16.0%
Other33.400000000000006%
Service Virtualization
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"UI and document automation are two features I like. Document automation is helpful because it simplifies extracting and putting data into different ERP systems. I have three or four use cases for document automation. I also like the recorder objects feature, which was called object learning in the previous version, and screen scraping."
"Automation Anywhere's most valuable features include generative AI, similar to Copilot, which will significantly benefit developers; low-code or no-code technology; and document automation capable of extracting data from structured and unstructured PDF formats, presenting it clearly and easy to follow."
"From an organizational perspective, it has improved how we work and determine, "Is there a better way to do things?" and, "How can we challenge the status quo?" This builds a continuous improvement mindset throughout our organization."
"What I appreciate the most about Automation Anywhere is how easy it is to use."
"This most valuable features of this solution are the drag-and-drop interface, and it is easy to code."
"Automation Anywhere is frequently releasing new features to their product. I find this amazing as they provide frequent product updates, introducing new features to the frameworks and similar aspects."
"We get positive feedback from the client regarding the processes that we have developed, as it saves a lot of their manual time and most of their work is done by the bot, without any human intervention."
"If we want to read a scanned PDF, we use IQ Bot. Using the cognitive detail of IQ Bot and some machine learning abilities, we can train the IQ Bot to process all scanned PDF documents and give the results in an Excel file. This is a very good feature introduced by Automation Anywhere. IQ Bot is doing well."
"We had a number of back-end services that were not available during testing times. What this had allowed us to do is get our early life testing done while those services are not available."
"From financials, we're seeing millions of dollars worth of savings, and we're also seeing time to market gains just based on the fact that we're not dependent or delayed by back end systems and other environments that traditionally caused us delays."
"We used a lot of other solutions, but switched to CA Service Virtualization because this one tool can cover all of our requirements."
"Service virtualization is the most valuable feature for us because there are fewer constraints through the SDLC cycle."
"The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET, which is important because whenever the tool is limited you can extend it by writing your own code."
"I think, wow, we can do a lot of stuff, save a lot of time, and save a lot of money."
"The tool always had some additional features included in each of its releases and it fixed the bugs of the previous release."
"Think “outside the box” when you think about how this product can be used."
 

Cons

"This solution saves us time but there are some things that make it clumsy for the end-users."
"Object cloning is a component of the solution that seems to be unstable, as it apparently stops working for no reason."
"The pricing is a little bit high compared with other tools."
"In Automation Anywhere, the logging process is manual."
"My current and previous companies have had stability issues."
"I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up."
"It is not able to use OCR effectively and has limited usability."
"I don't find a lot outside of the internal community forum."
"The things that we're interested mostly are deployment kinds of capability."
"The initial setup of this solution is not straightforward at all; the installation is unnecessarily complex, and user-friendliness is not an area that CA DevTest can boast about."
"We have had issues when they moved it to a newer platform of a base platform a couple of releases back."
"The product is yet to become stable. Thus, people prefer using more stable solutions like JMeter and SoapUI."
"Technical documentation needs some more improvements by explaining live scenarios."
"The UI is a pain point. If they had a better UI, it would have a much higher rating."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"More examples of portal-based virtualization."
 

Pricing and Cost Advice

"The licensing cost for Automation Anywhere is high."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"I find the license pricing to be competitive and reflective of the pricing models throughout the RPA space, and I believe there is a lot of value in continuing to maintain the free community edition platform."
"I think the pricing is reasonable, but clients often perceive it as expensive."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"The cost is at the highest end of the spectrum."
"We purchase on a bot basis. Our costs are approximately $5,000."
"It's cheapest among the competition, although bargaining is a must."
"There are additional fees for advanced-level technical support."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There is a yearly licensing cost, and I would give it a four out of five."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Outsourcing Company
26%
Financial Services Firm
13%
Construction Company
13%
Marketing Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ITKO LISA, CA LISA, CA Service Virtualization
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2026.
913,924 professionals have used our research since 2012.