Automation Anywhere vs SAP Intelligent RPA comparison

Automation Anywhere and SAP are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #2 with an average rating of 8.4, while SAP is ranked #8 with an average rating of 8.0. Automation Anywhere holds a 10.1% mindshare in RPA, compared to SAP’s 2.0% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Automation Anywhere and SAP Intelligent RPA are competitors in robotic process automation. Based on data comparisons, SAP Intelligent RPA has the upper hand in feature set and functionality, making it appealing to users who value its comprehensive offerings within the SAP ecosystem.

Features: Automation Anywhere boasts advanced analytics, seamless third-party integrations, and intuitive interface, making it versatile for a wide range of tasks. SAP Intelligent RPA excels in its native integration with SAP applications, robust orchestration capabilities, and customizable workflows, enhancing its appeal for businesses heavily embedded in SAP systems.

Room for Improvement: Automation Anywhere could enhance its modular functionality and streamline complexity in code maintenance. Additionally, improving support for non-standard environments and reducing manual interaction in setup processes would be beneficial. SAP Intelligent RPA might improve by simplifying integration in non-SAP environments, offering more flexible pricing structures, and expanding its support for custom features integration beyond the SAP suite.

Ease of Deployment and Customer Service: Automation Anywhere is noted for its straightforward deployment model and exceptional customer support, offering a smooth transition and continuous assistance. SAP Intelligent RPA benefits from its ease of deployment in SAP environments but may present more challenges in non-SAP contexts. It provides robust customer support but could enhance its guidance for users new to RPA.

Pricing and ROI: Automation Anywhere offers competitive pricing with flexible subscription models, ensuring a promising ROI for diverse business scales. SAP Intelligent RPA incurs higher initial costs associated with its deep integration into SAP systems but delivers significant efficiencies that justify its expense for SAP-centric organizations, promising a strong ROI through long-term operational improvements.

To learn more, read our detailed Automation Anywhere vs. SAP Intelligent RPA Report (Updated: April 2025).

Buyer's Guide

Automation Anywhere vs. SAP Intelligent RPA

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 10.1%, down from 13.5% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Vatsal Mehta

Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The pricing is excellent. I would give them perfect marks in that regard."

"Web scraping is quite good since it offers a lot of possibilities."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"I actually quite liked the no-coding functionality."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The best feature of Automate is its ease of use, which is a major selling point."

"We have found the pricing to be very reasonable."

More Automate pros

"The most valuable feature of Automation Anywhere is the automation that frees up time for our employees to engage with customers."

"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."

"It helps improve performance and helps companies save time and money."

"The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us."

"Business analytics provides real-time data that's something other competing companies lack. It uses statistics and graphs to show the performance of the bots which processes are lagging behind and if you need to give priority to certain tasks."

"When our organization switched to Automation Anywhere, the accuracy rate improved and consequently, there has not been much data loss."

"Automation Anywhere has significantly improved our organization's efficiency. Across various processes, we have achieved a 90% time savings for each use case, making our workflow much more streamlined and productive."

"The benefit of using Automation Anywhere is the efficiency of operations and speed."

More Automation Anywhere pros

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is a stable solution...It is a scalable solution."

"The initial setup of SAP Contextor is easy."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Scalability is fine. It is pretty nice."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

Cons

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"The documentation is not that great."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

More Automate cons

"They could improve the environmental stabilizing issues. There are a lot of environmental issues when rolling over from one environment to another, higher environment. This is the one thing they definitely need to look into."

"Anything that can be done to simplify the solution. I would love to see it where anybody who can run Excel will be able to create bots. Right now, I am watching everyone around me struggle with the tool."

"I would wish for a greater focus on citizen development, which is a priority for our company."

"Some NLP AI is required to work in combination with RPA, especially for reading unstructured emails."

"I would also like to see better communication with their customer success teams. It often takes longer than expected when we submit requests for help or come across a problem we want to resolve. While I can appreciate that it sometimes takes a while to get the appropriate answer, it would be nice to be in constant communication about where they are in the process."

"I would like to see web and cloud-based platforms for future releases."

"They can further improve the AI. It is already at a certain level, but it can be improved."

"Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring."

More Automation Anywhere cons

"I found that the SAP scripting of a program is easier than SAP Contextor."

"SAP Contextor could improve by automating some processes."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."

"We have seen a return of investment because it takes less time to market in our current process. I would estimate a times savings between 20 to 30 percent."

"I find the license pricing to be competitive and reflective of the pricing models throughout the RPA space, and I believe there is a lot of value in continuing to maintain the free community edition platform."

"The pricing of AA is similar to UiPath."

"The price for Automation Anywhere is reasonable."

"They're very flexible around pricing and licensing."

"Because it reduced the time duration of our processes, our costs went down."

"I feel the cost of licensing is very high for the A2019 version."

More Automation Anywhere pricing and cost advice

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The pricing is not that expensive. It is manageable."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Healthcare Company

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 34% of the time

UiPath Platform vs Automate

Compared 33% of the time

Blue Prism vs Automate

Compared 10% of the time

VisualCron vs Automate

Compared 7% of the time

MOVEit vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 27% of the time

UiPath Platform vs Automation Anywhere

Compared 21% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Python RPA vs Automation Anywhere

Compared 7% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 35% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 14% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 11% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 8% of the time

Blue Prism vs SAP Intelligent RPA

Compared 5% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automate

June 2025

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Buyer's Guide

Automation Anywhere

June 2025

Download Automation Anywhere product report

Buyer's Guide

SAP Intelligent RPA

May 2025

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

SAP Contextor, Contextor

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Automation Anywhere vs. SAP Intelligent RPA

April 2025

Free Report: Automation Anywhere vs. SAP Intelligent RPA

Find out what your peers are saying about Automation Anywhere vs. SAP Intelligent RPA and other solutions. Updated: April 2025.

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