We performed a comparison between Automation Anywhere (AA) and Broadcom Service Virtualization based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."IQ Bot is the most important feature and it has been extensively used by our clients."
"The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They provide the solutions to our issues."
"We found that RPA with additional AI capabilities, such as machine learning and Computer Vision, can enable the organization to augment existing business operations by creating efficiencies and improving the accuracy of data to be processed, without changing too much of the existing system."
"it helps to save time when doing processes. E.g., when you do a manual process for eight hours, that time is saved because the bot will do that task for you. The process owners will be able to do the analysis part. The repetitive/manual part will be done by the robot."
"This solution is easy to use and understand, even for a non-technical person."
"The biggest challenge in attended automation, every time the agent has to log in to the control room and execute bot for most of the agents this is a time-consuming activity plus they are not tech-savvy"
"The features like IQ Bot and Metabot have helped our organization to gain business trust and provide a greater number of unique solutions to our clients for complex projects."
"From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that."
"Easy to understand ways of creating stubs."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
"There are several areas that are easily configurable."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"It's got probably the greatest amount of features, in terms of different technologies that you can automate and virtualize, out of any of the solutions out there."
"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."
"The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities into the product as well."
"It is definitely scalable."
"Also, the Master certification should be provided free of cost for partners. More practical samples and examples of bots using new features in A2019 should be available in people Documentation. A2019 presentation material for proposing A2019 as an RPA choice should be provided to partners."
"The biggest challenge that I have with Automation Anywhere is the pace of upgrades that they do. We are not an IT company, we are a mining company. We are very conservative in doing our upgrades and moving from one platform to another. Upgrades are one of the challenges we are having with Automation Anywhere."
"We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved."
"Automation Anywhere has to improve its technical features."
"The Help menu/description can be provided while hovering over actions so that it can help us better to know them."
"We have some ERPs tools which are not compatible with Automation Anywhere because they are legacy systems. We find that Automation Anywhere does not work with these at times. Just enabling the usability of Automation Anywhere on some of these legacy ERPs would help us, as we struggle regularly with this issue."
"I would like to have a bot as a service platform on AA Cloud. This would minimize the installation process, and we wouldn't need to have all the hardware to support the platform in-house."
"There should be a meeting between the Automation Anywhere team and the end-users to understand whether the process can be made to work on the first attempt."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
"Needs some additional lightweight, portable elements."
"It is not a stable solution."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
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Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 483 reviews while Broadcom Service Virtualization is ranked 1st in Service Virtualization with 97 reviews. Automation Anywhere (AA) is rated 8.4, while Broadcom Service Virtualization is rated 8.2. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Broadcom Service Virtualization writes "Feature-rich, easy to configure and set up, and the support is good". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Broadcom Service Virtualization is most compared with ReadyAPI Test, Parasoft Virtualize, IBM Rational Test Virtualization Server, OpenText Service Virtualization and Tricentis Tosca.
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