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Automation Anywhere (AA) vs Broadcom Service Virtualization comparison

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Featured Review
Buyer's Guide
Robotic Process Automation (RPA)
June 2022
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: June 2022.
610,812 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The cognitive features of this solution are good.""For automating mundane activities, I can recommend WorkFusion.""The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable.""Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner.""The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes.""A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending.""The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields.""It's a pretty robust product."

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"Automation Anywhere has saved us a lot of time, money & efforts by automating our ServiceNow tickets.""The solution helps with reducing operational costs, which can be reduced by up to 30% to 40% in savings in terms of operational cost.""Automation Anywhere (AA) is really fast on the development side. It's an efficient and intelligent RPA tool, with a good engine and good connectors.""It is an easy product. It is easier and less complex than any other RPA tool in the market. It is a popular product.""Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool.""The CyberArk integration and setup are really amazing and it helps us to win deals for new projects.""It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided.""Automation Anywhere is one of the most popular RPA vendors offering powerful and user-friendly RPA capabilities to automate the business processes that are performed by humans. AA is a web-based management system that includes a control to run end-to-end automated business tasks for companies."

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"In the case of the virtualization of TCP/IP protocols for third-party terminal insurance, there was a device terminal, which was interacting with the application via the TCP/IP protocol. Most of the tools don't support that, but we were able to achieve it using Broadcom Service Virtualization.""There are several areas that are easily configurable.""The most valuable features are the recording and creating of virtual services."

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Cons
"We are having some database issues, but we are addressing them.""One thing we didn't like was their OCR solution. We felt it's somewhat inefficient.""We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now.""We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed.""The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines.""So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability.""The user experience could be better both from an RPA perspective and from a business perspective.""It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

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"The product needs improvements in dealing with remote servers and providing more APIs that will be used with other systems.""The conversion time of invoices to JSON File should take less time using AA2019 IQBot, the report file creation feature should be added into IQ Bot A2019.""My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself.""Configuring A2019 and using it is getting a little difficult because of frequent errors of compatibility. It is not so user friendly like the enterprise desktop version.""I would like if the IQ Bot could read hand-written documents, otherwise, Automation Anywhere is fabulous to work or develop processes for customers.""The Control room audit logs should be moved to an archive for those that are more than six months old.""We have a challenge in our front office automation where capturing details from a table within a table does not happen in the existing AA Enterprise client version 11.3.4. The AA team tries various methods like using an Excel spreadsheet to capture the tables.""It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."

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"It is not a stable solution.""I would like to have more flexibility towards the mainframe virtualization and also in JDBC virtualization.""The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."

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Pricing and Cost Advice
  • "It is not the most expensive solution, but it is also not the cheapest."
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • More WorkFusion Pricing and Cost Advice →

  • "My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."
  • "It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."
  • "The price of this product is good."
  • "I don't deal have cost specifics but I can say it is a tool that provides value for the money."
  • "Pricing is affordable and I would recommend beginning with the Starter Package."
  • "The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
  • "Automation Anywhere is flexible in terms of costing and licensing."
  • "From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
  • More Automation Anywhere (AA) Pricing and Cost Advice →

  • "There are additional fees for advanced-level technical support."
  • "I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
  • "There is a yearly licensing cost, and I would give it a four out of five."
  • More Broadcom Service Virtualization Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Top Answer:It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very… more »
    Top Answer:From my experience using AA tool, it depends on the applications that you want to automate, because there some… more »
    Top Answer:It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
    Top Answer:There are several areas that are easily configurable.
    Top Answer:I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an… more »
    Top Answer:Because I have not compared it with other toolsets, I don't have a lot of insight. The only area that I can think of at… more »
    Comparisons
    Also Known As
    Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
    ITKO LISA, CA LISA, CA Service Virtualization
    Learn More
    Overview

    Enterprises in regulated industries, such as banking, financial services, and healthcare, leverage WorkFusion's Intelligent Automation platform to multiply operational capacity and streamline data- and document-intensive processes. As the only automation software provider with deep vertical expertise, WorkFusion offers pre-built solutions for your mission-critical processes, such as customer lifecycle management, insurance claims processing, or patient record management. Because of advanced AI and ML technologies including AutoML, Continuous Learning, Differential Privacy, and Federated Learning, WorkFusion’s solutions yield 95%+ out-of-the-box automation rates for various document types, including fully unstructured sources such as emails or news articles. 

    WorkFusion has been recognized as a Leader in both RPA and Intelligent Document Processing categories and has received the highest ranking for the "Augment Knowledge Workers" and "Document Processing" use cases by Gartner Critical Capabilities assessment.

    Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries. 

    For additional information, visit www.automationanywhere.com.

    CA Service Virtualization acts as a catalyst for DevOps by simulating constrained or unavailable systems across the software development lifecycle (SDLC). This allows developers, testers and performance teams to work in parallel to accelerate app delivery, as well as to “shift-left” the app testing to improve application quality. CA Service Virtualization was previously known as LISA, the product from the ITKO acquisition.

    Offer
    Learn more about WorkFusion
    Learn more about Automation Anywhere (AA)
    Learn more about Broadcom Service Virtualization
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial  
    Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
    Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider16%
    Financial Services Firm13%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Manufacturing Company11%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider15%
    Financial Services Firm8%
    Energy/Utilities Company7%
    REVIEWERS
    Financial Services Firm22%
    Comms Service Provider21%
    Transportation Company7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company36%
    Financial Services Firm16%
    Comms Service Provider11%
    Energy/Utilities Company10%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business12%
    Midsize Enterprise9%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise68%
    REVIEWERS
    Small Business5%
    Midsize Enterprise7%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise12%
    Large Enterprise76%
    Buyer's Guide
    Robotic Process Automation (RPA)
    June 2022
    Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: June 2022.
    610,812 professionals have used our research since 2012.

    Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 155 reviews while Broadcom Service Virtualization is ranked 1st in Service Virtualization with 3 reviews. Automation Anywhere (AA) is rated 9.0, while Broadcom Service Virtualization is rated 8.0. The top reviewer of Automation Anywhere (AA) writes "While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged". On the other hand, the top reviewer of Broadcom Service Virtualization writes "Scalable with good recording and creating of virtual services, but it's not stable and there is no support for previous versions". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and NICE Robotic Automation, whereas Broadcom Service Virtualization is most compared with Micro Focus Service Virtualization, Parasoft Service Virtualization, IBM Rational Test Virtualization Server, Tricentis Tosca and Worksoft Certify.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.