Auth0 and Omada Identity compete in the identity and access management category. Omada Identity appears to have the upper hand due to its governance capabilities and integration with Microsoft technologies, which are valuable in regulated industries.
Features: Auth0 provides extensive integration options, including social media logins, robust API support, and cloud-based deployment. Omada Identity offers automated provisioning, lifecycle management, and comprehensive governance features, particularly its integration with Microsoft technologies and compliance reporting.
Room for Improvement: Omada Identity's user interface and small device flexibility require enhancements. It also needs improved performance during the recertification process and better error handling. Auth0 can enhance its user management tools, authorization capabilities, and customization of its Universal Login feature.
Ease of Deployment and Customer Service: Auth0 offers straightforward deployment with public and hybrid cloud options and generally satisfactory customer support. Omada Identity provides flexible on-premises and cloud options but is more complex to deploy. While responsive, Omada's support needs to better handle complex issues and documentation.
Pricing and ROI: Auth0's pricing is complex, particularly at higher tiers, yet its functionality keeps it competitive. Omada Identity is expensive but offers good value with out-of-the-box functionalities, demonstrating clearer ROI in regulated industries through compliance benefits.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
first-level support lacks expertise
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
The tool is very scalable and meets our customers' needs.
We have a lot of users using the solution, over 26,000, and for this large number, I can say it's really good.
In terms of stability, I rate Omada Identity a nine out of ten.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
The most valuable feature of Auth0 is its customizability.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
| Product | Market Share (%) |
|---|---|
| Auth0 | 19.4% |
| Omada Identity | 1.5% |
| Other | 79.1% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 41 |
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
