Auth0 vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Auth0
Ranking in Customer Identity and Access Management (CIAM)
1st
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (2nd)
Omada Identity
Ranking in Customer Identity and Access Management (CIAM)
4th
Average Rating
8.2
Number of Reviews
47
Ranking in other categories
User Provisioning Software (3rd), Identity Management (IM) (4th)
 

Mindshare comparison

As of June 2024, in the Customer Identity and Access Management (CIAM) category, the mindshare of Auth0 is 30.0%, down from 35.7% compared to the previous year. The mindshare of Omada Identity is 3.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
Unique Categories:
Single Sign-On (SSO)
16.9%
Access Management
12.7%
User Provisioning Software
5.6%
Identity Management (IM)
4.1%
 

Featured Reviews

SC
May 24, 2023
Very easy to set up new SAML and SSO integrations with support for all IDPs including Okta and Azure
When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience. We really want to take the Organizations feature, but on the other hand, it is coupled with the limitations of the New Experience. That is why we have put the Organizations feature on hold. It is lacking some customization abilities.
BA
Apr 3, 2024
Helps ensure compliance with timely termination of access, and saves time, but the reporting functionality is limited
The roadmap that Omada Identity provides for deploying additional features is adequate, but it would benefit from more frequent communication with its customers. They occasionally hold advisory board calls where multiple customers participate. During these calls, they discuss the roadmap and what they're working on. However, they also have several community forums. Frankly, most people don't have the time to monitor all those resources for updates. While the Omada certification survey is a helpful tool for verifying user roles, creating the survey itself can be challenging. The process is not very user-friendly, and the available documentation is not sufficient to get started easily. For more complex surveys, it may be necessary to resort to professional services. Omada's reporting functionality is limited and could benefit from greater customization. Unlike other solutions that allow users with SQL knowledge to create tailored reports, Omada restricts users to pre-defined reports offering only generic data that may not be relevant to specific needs. Omada currently forces users to install the newest version. We would appreciate the flexibility to choose an earlier version, such as the one preceding the latest release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our organization by providing login authentication for a mobile app."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It has a lot of customization and out-of-the-box features."
"It is easily connected and easy to put our app in single sign-on."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The most valuable feature of the product is scalability."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
 

Cons

"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The tool's price should be improved."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The Management API could be improved so it's easier to get user information."
"This is a costly solution and the price of it should be reduced."
"The product support for multi-tenancy could be improved."
"There could be easy integration with IoT devices for the product."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"The solution should be made more agile for customers to own or configure."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
 

Pricing and Cost Advice

"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"It is licensed per managed user per year."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Omada Identity is competitively priced and delivers good value for our money."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered s...
What needs improvement with Auth0?
There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing. Additio...
What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.
What is your experience regarding pricing and costs for Omada Identity?
My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begi...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you...
 

Comparisons

 

Also Known As

No data available
Omada Identity Suite, Omada Identity Cloud
 

Learn More

Video not available
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Find out what your peers are saying about Auth0 vs. Omada Identity and other solutions. Updated: May 2024.
789,674 professionals have used our research since 2012.