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AuraQuantic vs ServiceNow Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AuraQuantic
Ranking in Process Automation
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Business Process Management (BPM) (21st), Low-Code Development Platforms (17th), No-Code Development Platforms (6th), Intelligent Document Processing (IDP) (11th)
ServiceNow Orchestration
Ranking in Process Automation
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of AuraQuantic is 0.6%, down from 0.7% compared to the previous year. The mindshare of ServiceNow Orchestration is 4.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Emilio Valle - PeerSpot reviewer
Responsive support, easy to use, and reliable
It helped a lot when we started using it with more images. Before, it was basic. With images, it's more effective. Users consider it more animated and user-friendly. We can easily track a process and know exactly where a process is. It's a low-code application. The solution is very easy to use. It is stable and reliable. The solution scales well. Technical support is extremely responsive.
ShaheenKapery - PeerSpot reviewer
Easy to integrate, stable solution and incredibly good customer service
It is a long setup. It was customized to our company's requirements. Bearing in mind that there is not just an IT team. You've got an IT team consisting of end-users, consulting, and user support sides. Install support, ServiceNow support, application support, and so on. What ServiceNow does is it's really good at getting the tickets to the right person. That's the power of it. There's no issue with it. But you need to set that up in advance. You need to know the structure and who is responsible for each task. The initial setup does take a long time, and the organization might face some issues. But once you've got that resolved, it's amazing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AuraPortal is very user-friendly and flexible."
"AuraQuantic's most valuable features are the zero code, user-friendly mode, and integration."
"It's a low-code application."
"AuraPortal has the best price for its process."
"Great with IT processes and business processes."
"There are a lot of ready to use orchestration custom packs."
"The data visualization is good."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The product has a flexible interface for development."
"Provisioning of new systems is among the most impactful features for automating complex workflows with ServiceNow Orchestration."
"It has competitive AI capabilities."
 

Cons

"AuraQuantic's price could be improved."
"We'd like it more animated. It would be useful if we could integrate GIFs, for example."
"More documentation and the ability to extract different reports about different relations in the objects I use will help."
"One thing that could be improved would be for it to be deployed in a shorter time."
"Efficiency of some features could be improved."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"The third-party integrations are challenging when the tools are not from ServiceNow partners. This presents issues when integrating solutions from other vendors."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"I would like a user experience module to be added."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"It is a highly complex platform to work on."
 

Pricing and Cost Advice

"The price could be better. It's quite expensive."
"Pricing is custom to every customer."
"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
"This is an expensive product, but it is the best in the market considering the features and lack of competitors."
"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
"The solution is costly and orchestrations are very expensive."
"It is not very expensive."
"In terms of price, this solution is at the higher end of what you'll find."
"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Comms Service Provider
10%
Government
10%
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about ServiceNow Orchestration?
The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...
What is your experience regarding pricing and costs for ServiceNow Orchestration?
The cost of ServiceNow Orchestration is considered medium; it is expensive but powerful. I would rate the pricing experience as a six out of ten.
What needs improvement with ServiceNow Orchestration?
The third-party integrations are challenging when the tools are not from ServiceNow ( /products/servicenow-reviews ) partners. This presents issues when integrating solutions from other vendors.
 

Overview

 

Sample Customers

Nissan, RSA Chile, New Millennia Group Plc (UK), TOYOTA, ArcelorMittal Brasil, KPN, Farmacia Luis Corbi, Farmacia del Paseo, Frutas Bean, IncAE Business School, BDO Argentina, Refinery of the Pacific, Balfego Grup, Fundacion Seneca, Technological Institute Maranosa, Coprusa Group, Constructec, University of Deusto, Tenco Shopping Centers, Spanish Railways Foundation, Arbora & Ausonia.
experian, BEACHBODY, HealthPartners, Banosoft
Find out what your peers are saying about AuraQuantic vs. ServiceNow Orchestration and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.