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Atlassian Confluence vs Loom comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Loom
Ranking in Enterprise Social Software
14th
Average Rating
7.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.5%, down from 15.9% compared to the previous year. The mindshare of Loom is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Gerald Chioke - PeerSpot reviewer
An easy-to-deploy solution that allows users to record videos seamlessly for presentation and collaboration
I use Loom to record my screen for issues and bugs. I can also record my voice The product has helped me to present the recording of my work. I can easily record my screen and show what I did. It is like a walk-through of the work I do. The solution allows me to do it seamlessly. The ability to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pricing is not a problem."
"This is a scalable solution that supports thousands of users."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"Easy to share information and the integration with JIRA is good."
"It is a very popular tool."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"We have found limiting permissions and history very valuable."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"The ability to scale videos is a valuable feature of the product."
 

Cons

"The scalability for larger companies could be improved."
"When editing a page with many iterations, it takes time to scroll down to the last iteration."
"The software does not currently have any kind of AI integration."
"The discoverability of documents could be improved."
"They can improve the table feature of Confluence. It is currently not adequate."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"I would like to see the text editor upgraded from its current limited abilities."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"The solution must allow users to record videos for a longer time."
 

Pricing and Cost Advice

"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"We have to pay licensing fees."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"Licenses are quite expensive"
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"The issues I have with the pricing are in respect to the add-ons."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Financial Services Firm
5%
Computer Software Company
4%
Manufacturing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What do you like most about Loom?
The ability to scale videos is a valuable feature of the product.
What needs improvement with Loom?
The solution must allow users to record videos for a longer time. I cannot use the product on my phone. The product must provide a mobile version of the product. Sometimes, when we record, it takes...
What is your primary use case for Loom?
I use Loom to record my screen for issues and bugs. I can also record my voice.
 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
hubspot, airtable, grubhub
Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software. Updated: May 2025.
852,764 professionals have used our research since 2012.