No more typing reviews! Try our Samantha, our new voice AI agent.

Atera vs VictoriaMetrics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in IT Infrastructure Monitoring
38th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (19th), Agentic Automation (8th)
VictoriaMetrics
Ranking in IT Infrastructure Monitoring
45th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Open Source Databases (16th)
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of Atera is 0.5%, up from 0.0% compared to the previous year. The mindshare of VictoriaMetrics is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Atera0.5%
VictoriaMetrics0.4%
Other99.1%
IT Infrastructure Monitoring
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
YS
Site Reliability Engineer at a tech vendor with 5,001-10,000 employees
High-performance monitoring has reduced costs and now supports long-term observability
Overall, VictoriaMetrics is a very strong tool. One area for improvement is documentation and learning resources. While the documentation is good, some advanced use cases and configuration could be explained more clearly with real-world examples. Another improvement would be the UI and built-in visualization. VictoriaMetrics mainly relies on tools like Grafana, so having a more feature-rich native UI for basic monitoring and exploration would be helpful. On the integration side, while it works great with Prometheus and Grafana, expanding native integration with more tools like CI/CD platforms, alerting systems, and cloud-native services would be beneficial. In terms of support and troubleshooting, having more built-in diagnostics or guided debugging tools would be helpful. Right now, when issues happen, it often relies on logs and external tools. Also, for enterprise usage, strong features like RBAC, audit logs, and multi-tenant management would be enhanced. The improvements would include UI and built-in visualization. Also, query complexity can be a bit challenging for new users. Simplifying it or providing better guidance for query building would improve usability. Finally, enterprise features and ecosystem integration could be expanded further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"One thing that I'm most impressed by with Atera is how much they listen to their community to focus on more integrations."
"I would say it's the number one tool for all ITMS."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"Atera has saved us a lot of time."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"Just because it is low cost doesn't mean it is low quality."
"VictoriaMetrics is an excellent solution for time-series monitoring with outstanding performance."
"We observed that RAM was reduced by around 70% and disk usage by 75%, while write speed increased 3x and query per second P95 latency became 7x faster."
 

Cons

"The solution is scalable. However, in the past, we did have some issues."
"It should improve its processes."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"The one thing that could do with improvement is the reporting."
"Having more freedom to perform identity access management would be great — it's one of the things that are necessary for a lot of companies they secured."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"One area for improvement is documentation and learning resources."
"The main area that needs improvement in VictoriaMetrics is the documentation itself, as the support is adequate and the open-source project does provide replies within one to two days."
 

Pricing and Cost Advice

"The solution cost approximately $200 Canadian per month."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"The price is reasonable for what we require."
"As an internal IT, it's gold right there. It is money in the bank."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"Atera happened to have the best pricing model."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
Information not available
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
900,125 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Financial Services Firm
18%
Comms Service Provider
11%
Outsourcing Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for VictoriaMetrics?
The pricing was very good as I am following a subscription-based model. As of now, I have a better dashboard to view my monthly and yearly bills. It is very helpful to reallocate my budget to accom...
What needs improvement with VictoriaMetrics?
Overall, VictoriaMetrics is a very strong tool. One area for improvement is documentation and learning resources. While the documentation is good, some advanced use cases and configuration could be...
What is your primary use case for VictoriaMetrics?
My main use case is storing and querying the time-series metrics for monitoring and observability. I primarily use it as a high-performance back end for Prometheus, where it handles large volumes o...
 

Comparisons

 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Information Not Available
Find out what your peers are saying about Atera vs. VictoriaMetrics and other solutions. Updated: June 2026.
900,125 professionals have used our research since 2012.