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Atera vs OP5 Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
34th
Ranking in IT Infrastructure Monitoring
38th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (11th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (18th), Agentic Automation (8th)
OP5 Monitor
Ranking in Network Monitoring Software
39th
Ranking in IT Infrastructure Monitoring
42nd
Average Rating
8.6
Reviews Sentiment
4.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of OP5 Monitor is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Atera0.6%
OP5 Monitor0.6%
Other98.8%
Network Monitoring Software
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
Sumanth Arshanapally - PeerSpot reviewer
Senior Analyst at a tech vendor with 10,001+ employees
Monitoring ease and cost-saving benefits enhance operational efficiency
The monitoring in OP5 Monitor is very easy because we can directly use custom plugins. We can write custom scripts and use those scripts directly. It's very low cost, open, and the dashboards are easy to see. We can extract the reports easily, and this is very easy to compare. Real-time monitoring in OP5 Monitor provides data every one minute or every five minutes, enabling us to get live data from the last one minute or last five minutes. OP5 Monitor gave us proper server availability, so we can always check whether a server goes down or the server CPU and memory decreases. Before reaching a particular bottleneck situation, we identified and fixed the issue, which helped us from a cost-saving business perspective. It helped us avoid application downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"All corporations that have an IT department should look into and utilize this solution."
"All of the features of Atera are valuable because they allow the customers to achieve their goals; it is easy to use, has good collaboration, and has zero maintenance."
"It is reliable, and when it is working, it works without issues."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"Atera has saved us a lot of time."
"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."
"Instead of checking the logs each Monday, or checking that applications are running, and checking your ticketing system for angry users, you put this system in place and it monitors and continuously tests everything that is of importance to you and your users."
"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."
"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."
"We can also observe whatever we want, and there are no limitations."
"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."
"Especially with the API, where I can use the data with many other systems, it's great."
"The monitoring in OP5 Monitor is very easy because we can directly use custom plugins; we can write custom scripts and use those scripts directly, it's very low cost, open, and the dashboards are easy to see."
 

Cons

"The billing module has a standard layout which is too limited for my needs."
"The solution is scalable. However, in the past, we did have some issues."
"Having more freedom to perform identity access management would be great — it's one of the things that are necessary for a lot of companies they secured."
"There is definitely room for improvement with its automation capabilities."
"It will be interesting if Atera can integrate all kinds of products."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature."
"The solution is scalable. However, in the past, we did have some issues."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"They need to improve the dashboard interface."
"We do not get performance reports properly."
"We do not get performance reports properly, which needs improvement."
"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."
"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."
"The user interface is not what we are used to these days, and should be improved."
"The user interface is not what we are used to these days, and should be improved."
"They need to improve the dashboard interface."
 

Pricing and Cost Advice

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"The solution cost approximately $200 Canadian per month."
"As an internal IT, it's gold right there. It is money in the bank."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."
"OP5 has a very low price as a solution, compared to many other solutions out there."
"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."
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Top Industries

By visitors reading reviews
Educational Organization
9%
Comms Service Provider
9%
Construction Company
7%
Performing Arts
7%
Manufacturing Company
12%
Financial Services Firm
12%
Government
11%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for OP5 Monitor?
The price for OP5 Monitor is fine, but we don't know the exact price because it was managed by us; the customer themselves bought it and gave it to us to monitor.
What needs improvement with OP5 Monitor?
OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful. For application-related issues, ...
What is your primary use case for OP5 Monitor?
Our previous use case for OP5 Monitor was server monitoring.
 

Comparisons

 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan
Find out what your peers are saying about Atera vs. OP5 Monitor and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.