

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The customer service and support have been responsive.
The technical support for HPE OneView rates as an 8 on a scale from 1 to 10, where 1 is the worst and 10 is the best.
I would give the quality of HPE OneView's technical support an eight out of ten rating, indicating good customer service and support in my opinion.
HPE OneView is highly scalable, especially useful for organizations with large infrastructures.
HPE OneView is a scalable solution since you can integrate any number of servers based on your license.
Scalability is fine as we can add Synergy frames and extend many frames as needed.
The stability of the blades is concerning; we have frequent issues with blades having memory or power issues.
HPE OneView is a stable solution that works efficiently.
It supports unified monitoring effectively but may have areas for enhancement.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
The upgrade process is lengthy, requiring careful planning as we cannot match ESXi versions without aligning OneView first, leading to delays.
I believe the prices of HPE OneView should be reduced, as it is quite expensive.
From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.
Customers need to pay a substantial amount for the licenses, especially when monitoring a large number of servers and storages.
Our main concern is managing expenses related to the VMware licensing model which affects blade usage.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
Atera's automation capabilities stand out because we can create new users and customers efficiently.
I can monitor everything in one view, which has significantly improved operational efficiency for us.
This approach makes the upgrade process straightforward and efficient.
There is more feasibility when using HP Service Manager because, unlike other tools with predefined standards for script writing, we have the option for customization as per our choice, and dashboard reports can be customized.
| Product | Mindshare (%) |
|---|---|
| HPE OneView | 1.1% |
| Atera | 0.5% |
| Other | 98.4% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 15 |
| Large Enterprise | 51 |
Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.
Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.
What are Atera's key features?Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.
HPE OneView offers a centralized platform for managing IT infrastructure with ease, emphasizing automation and reducing errors. Its integrated approach provides users unified control over storage, compute, and network management.
HPE OneView delivers comprehensive infrastructure visibility and effective monitoring through a user-friendly interface. Automation, real-time alerts, and quick server deployment enhance operational efficiency. Seamless integration and profile templates further streamline workflows. Despite its strengths, some users seek improved navigation, faster response times, and extended platform support. Enhanced reporting and support for older hardware models are desirable.
What key features make HPE OneView valuable?Companies leverage HPE OneView across sectors such as finance, telecom, and government, utilizing its capabilities for unified monitoring, management, and configuration. It's implemented on-premises and as a hybrid cloud management interface, supporting environments like Synergy and VMware. By integrating with virtualization platforms, it advances hardware, firmware, and network management efficiency, significantly reducing manual processes.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.