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Atera vs FortiMonitor comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
36th
Ranking in IT Infrastructure Monitoring
39th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (13th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (13th), AIOps (23rd), Agentic Automation (12th), Autonomous Endpoint Management (7th)
FortiMonitor
Ranking in Network Monitoring Software
32nd
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Alerting and Incident Management (18th), Digital Experience Monitoring (DEM) (10th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of FortiMonitor is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
FortiMonitor0.7%
Atera0.6%
Other98.7%
Network Monitoring Software
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"Atera has saved our organization money; we look at Atera as an extra employee that we only pay about $300 a month, which is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat."
"I would say it's the number one tool for all ITMS."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"It is reliable, and when it is working, it works without issues."
"Just because it is low cost doesn't mean it is low quality."
"One thing that I'm most impressed by with Atera is how much they listen to their community to focus on more integrations."
"It provides the best firewall features."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"FortiMonitor's dashboard is very informative and user-friendly."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"The product's initial setup phase is easy."
 

Cons

"While scalability meets growing needs, there haven't been many additions in the last two years."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"The one thing that could do with improvement is the reporting."
"There is definitely room for improvement with its automation capabilities."
"The billing module has a standard layout which is too limited for my needs."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"It will be interesting if Atera can integrate all kinds of products."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"FortiMonitor needs to improve its alert system."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
 

Pricing and Cost Advice

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"The solution cost approximately $200 Canadian per month."
"As an internal IT, it's gold right there. It is money in the bank."
"Atera happened to have the best pricing model."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"FortiMonitor's price is very high."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"There are additional costs needed for certain functionality, such as scalability."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
9%
Educational Organization
9%
Outsourcing Company
7%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
 

Comparisons

 

Also Known As

No data available
Panopta
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about Atera vs. FortiMonitor and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.