NetScaler and Aruba Airwave are both competitive in the networking space, with NetScaler standing out for application delivery due to its flexible deployment and feature set, while Aruba Airwave is more suitable for multivendor network management.
Features: NetScaler offers comprehensive features such as load balancing, SSL offload, and robust application delivery capabilities that enhance security and performance. It supports a variety of network setups through its adaptable deployment models. Aruba Airwave provides excellent multivendor support, facilitating seamless monitoring and zero-touch provisioning, beneficial for managing diverse network environments.
Room for Improvement: NetScaler could improve in feature innovation and simplify its configurations and documentation to enhance usability. Its support response times vary, needing consistency. Aruba Airwave, facing high cost criticisms, might benefit from more competitive pricing strategies and enhanced integration capabilities with third-party devices.
Ease of Deployment and Customer Service: NetScaler is versatile, offering on-premises and cloud deployments, though its technical support is inconsistently reviewed with varying levels of satisfaction regarding responsiveness. Aruba Airwave, mainly on-premises, has straightforward monitoring capabilities with user experience hindered by some integration challenges. Both could improve in delivering more consistent support.
Pricing and ROI: NetScaler's pricing is perceived as high, often exceeding budget expectations for smaller organizations despite its reliable feature set justifying the investment. Aruba Airwave, although also considered expensive, provides more pricing flexibility and is viewed as more cost-justifiable compared to competitors like Cisco, delivering appreciated ROI with its robust features.
One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.
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