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ARIS Cloud vs IBM Business Automation Workflow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Ranking in Business Process Management (BPM)
27th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Design (15th)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
18th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of ARIS Cloud is 1.1%, up from 1.0% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.2%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.2%
ARIS Cloud1.1%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

reviewer1294968 - PeerSpot reviewer
Transformational Leader at a financial services firm with 10,001+ employees
Mapping capabilities lag behind while requiring significant customization but is scalable
I worked with ARIS Cloud under SAP. The solution was deployed by an agile team and utilized daily by process engineers and business process owners. It was involved in the financial services industry, with thousands of users within the company The platform's capabilities are highly dependent on…
IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With ARIS Cloud, we identified our goals, business processes and we turned them into a digital strategy."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"The initial setup of this solution was straightforward."
"This solution has improved the way our organization does training."
"Over the past few years, ARIS has made its interface more user-friendly and intuitive."
"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"The cloud version has the advantage that you can work on it from anywhere."
"It streamlines who is doing what, at what time, has increased productivity, and employees spend less time worrying about whether or not they need to work on something or checking the status of an ongoing process, so generally it has saved time and improved business processes."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The dashboards are helpful because you can display reports directly on your screen."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive, and the price of the solution reflects the quality of the solution which is very high."
"This product is tightly integrated with the RPA automation process."
"Its interface is well-designed and user-friendly"
 

Cons

"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"They need to revamp a whole module. This module has been in place for 16 years. It hasn't been updated since then. It's actually a separate license on its own. It's a disaster."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"There is room for improvement in the support."
"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"The monitoring features must be improved."
"The main areas which need improvement are specifically around reporting and analytics."
"The setup and installation process could be made easier."
"The initial setup is actually a really complicated process."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The development UI is sometimes a little slow."
"The solution's technical support could use improvement. The IBM BPM platform, at least from a cloud perspective, still requires using IBM support, which is not very responsive."
 

Pricing and Cost Advice

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"There is a student version of this solution that can be used for free."
"The product is expensive."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"Licensing varies by use-case."
"While it can be quite costly, it offers significant benefits for users."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"The solution has saved us time."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
8%
Financial Services Firm
19%
Outsourcing Company
13%
Construction Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What is your primary use case for ARIS Cloud?
I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
Business Automation Workflow
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about ARIS Cloud vs. IBM Business Automation Workflow and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.