We performed a comparison between ARIS BPA and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"This solution has helped us in terms of discovering business processes."
"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."
"The matrix model makes building relations easier."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"ARIS provides the basic foundation for any digital transformation an organization decides to take."
"Collaboration and governance over enterprise artifacts."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"One of the most useful features is the code is customizable, we can make it our own."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"Simulation is one area that is a bit complex."
"Displaying role allocation matrix models in ARIS Connect needs improvement."
"There is not enough documentation provided for the tool's support or administration."
"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."
"The user experience's usability (in general) should be improved as the tool is updated."
"Its governance tool and integration with ESB and execution engine can be improved. Their partner support can also be improved."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"The interface is a little archaic."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"The integration could improve."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"AppWorks could be improved by including BPM simulation."
"The crucial missing element is the archival function."
"There is room for improvement in the pricing structure."
"The solution needs to continue to enhance the low-coding feature within the product itself."
ARIS BPA is ranked 6th in Business Process Management (BPM) with 64 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. ARIS BPA is rated 8.4, while OpenText AppWorks is rated 7.8. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and Bizagi, whereas OpenText AppWorks is most compared with Microsoft Power Apps, Appian, ServiceNow Now Platform, OutSystems and Mendix. See our ARIS BPA vs. OpenText AppWorks report.
See our list of best Business Process Management (BPM) vendors.
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