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Arctic Wolf Managed Detection and Response vs LevelBlue Managed Security Services comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
SOC as a Service (1st), Managed Detection and Response (MDR) (4th)
LevelBlue Managed Security ...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (3rd)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. Arctic Wolf Managed Detection and Response is designed for Managed Detection and Response (MDR) and holds a mindshare of 3.6%, down 7.7% compared to last year.
LevelBlue Managed Security Services, on the other hand, focuses on Managed Security Services Providers (MSSP), holds 3.9% mindshare, down 4.6% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Arctic Wolf Managed Detection and Response3.6%
SentinelOne Wayfinder Threat Detection and Response6.3%
LevelBlue Managed Detection and Response4.5%
Other85.6%
Managed Detection and Response (MDR)
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
LevelBlue Managed Security Services3.9%
Secureworks Taegis Managed XDR / MDR6.5%
Accenture Managed Security Services3.9%
Other85.7%
Managed Security Services Providers (MSSP)
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
JA
Director Technical Services at Eguardian lanka
Incident reporting, logging, and reports alarms and alerts
The product has already improved in the sense that they are continuously making the effort to make the product better. We are now starting to work with a new version over this past month. The product improvement is there and new features are coming out. Then they have just announced something to do with the EDR (Endpoint Detection and Response). In four months, feature-wise, a lot has been going on. They have concentrated their effort and their focus now is on USM Anywhere, which is the cloud-based system. But we already know that in our case, some of these clients will not want to send their information to the cloud. This is why we are focusing on USM on-premise and the appliance model. Otherwise, it would have been much easier for us to go into the USM Anywhere cloud-based product in terms of deployment and maintenance. So in all, I would say the core improvements are going on. What I have seen in the product itself right now, is adequate to meet the present requirements. But of course, the requirements will keep on changing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Security protection is the best feature of this product."
"Arctic Wolf Managed Detection and Response has positively impacted my organization by making us feel much safer in terms of security."
"Security protection is the best feature of this product; we get alarms or notifications when unauthorized access occurs, and it's the reason we subscribe to the service because it's a user friendly product."
"The most valuable aspect of this solution is the managed detection and response component."
"I have seen a return on investment, definitely saving about 20% of time in triaging security incidents, which has led to much less panic, and I have also saved money in terms of the cost of security incident payouts."
"Arctic Wolf Managed Detection and Response has positively impacted my organization by catching many issues, eliminating risks, and preventing compromises; overall, it has been a great security feature."
"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."
"With Arctic Wolf AWN CyberSOC, they can save, in a lot of cases, hundreds of thousands of dollars by not hiring a security team."
"The product is powerful and rapidly developing into an all-in-one solution."
 

Cons

"In the future, I would like to see a summary report."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"The implementation process could be a little more streamlined."
"Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating."
"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."
"I think the response time could be improved."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"The depth of the technical documentation needs to be improved."
"Additional features that I would like to see included in the next release to make it at least nine is first that the documentation center has to improve. In the current technical documentation, sometimes what happens is we search through it and then we do not find what we want."
 

Pricing and Cost Advice

"I find their pricing to be reasonable and competitive."
"I rate the tool's pricing a nine out of ten."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is pretty competitive."
"The pricing is fair."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
Outsourcing Company
7%
Outsourcing Company
12%
Comms Service Provider
11%
Construction Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing for Arctic Wolf Managed Detection and Response is that the pricing seemed to be fairly competitive compared to what was available, and they off...
What needs improvement with Arctic Wolf Managed Detection and Response?
I cannot think of anything regarding how Arctic Wolf Managed Detection and Response can be improved.
What is your primary use case for Arctic Wolf Managed Detection and Response?
My main use case for Arctic Wolf Managed Detection and Response is a 24/7 managed SOC. The native platform provided managed detection and response, along with log and telemetry ingestion capabiliti...
Ask a question
Earn 20 points
 

Also Known As

Arctic Wolf AWN CyberSOC
AT&T Managed Security Services, Trustwave Managed Security Services
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Childrens Health System of Texas
Find out what your peers are saying about CrowdStrike, SentinelOne, Huntress and others in Managed Detection and Response (MDR). Updated: October 2026.
920,939 professionals have used our research since 2012.