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ArcSight Logger vs NetCrunch comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
32nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
NetCrunch
Ranking in Log Management
51st
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (70th), Server Monitoring (27th), IT Infrastructure Monitoring (62nd)
 

Mindshare comparison

As of November 2026, in the Log Management category, the mindshare of ArcSight Logger is 1.0%, up from 0.8% compared to the previous year. The mindshare of NetCrunch is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
ArcSight Logger1.0%
NetCrunch0.9%
Other98.1%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers very good performance and is efficient."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The most important thing is the scalability of the product and its ease of use."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"It benefits the organization by identifying the threats ranging from the most basic ones to many advanced ones."
"Data correlation, which unfortunately only comes with an ESM module, is the most valuable feature for us."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
 

Cons

"Scaling this product is painful."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The next release should have AI capabilities."
"The initial setup was a little bit complex."
"In the next release, I want to see more intelligence."
"The only thing I did not particularly like about the product was its speed on the web interface."
"It is very expensive for what it delivers."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I didn't care for the role-based, permission-based options, which were not the best."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
 

Pricing and Cost Advice

"The pricing is quite harsh."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
9%
Comms Service Provider
8%
Healthcare Company
8%
Construction Company
22%
Comms Service Provider
17%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
Ask a question
Earn 20 points
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Find out what your peers are saying about ArcSight Logger vs. NetCrunch and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.