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ArcSight Logger vs Change Auditor for Windows File Servers comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
26th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Change Auditor for Windows ...
Ranking in Log Management
31st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of Change Auditor for Windows File Servers is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
ArcSight Logger0.7%
Change Auditor for Windows File Servers0.2%
Other99.1%
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
KF
Provides granular queries of security logs and real-time alerting helps me mitigate risks
The real-time alerting helps me mitigate risks. For example, someone adds a member to the domain admin group. We have an alert set up, so if someone does this unexpectedly, we get notified. Then, we can check and verify if the action is legitimate or a potential threat to the environment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"ArcSight Logger is very stable and useful for customers."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The solution provides information about the risk factors."
"ArcSight's robustness is its most valuable feature."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"In terms of features, the querying is great."
"The solution's most valuable aspect is that it can be fully integrated with Microsoft solutions and it doesn't impact the productivity order."
 

Cons

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The next release should have AI capabilities."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The initial setup was a little bit complex."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"I would like to see better scheduling in the next release of this solution."
"ArcSight Logger doesn't have features for user or customer behavior analysis."
"The solution could be improved in maintenance settings."
"The pricing could be improved. It needs to be reduced."
"The customer service and support could improve their approach to questioning issues. They tend to ask questions one at a time, which creates a lot of back-and-forth communication."
 

Pricing and Cost Advice

"We have a lifetime license, so we don't pay a monthly fee."
"The pricing is quite harsh."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The pricing is per user. The cost is approximately $15/user on a yearly basis. If you need to, you can always upgrade as well."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
8%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What needs improvement with Change Auditor for Windows File Servers?
They've already made improvements! They have a tool called IT Security Search, which lets you perform queries outside of Change Auditor. It's much faster. This is a really good addition and helps u...
What is your primary use case for Change Auditor for Windows File Servers?
I use Change Auditor for Windows File Servers to log history. It's helpful when we have critical changes in Active Directory, like adding or removing items. I use it extensively for monitoring.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Dragon Capital, Howard County MD
Find out what your peers are saying about ArcSight Logger vs. Change Auditor for Windows File Servers and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.