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ArcSight Logger vs Change Auditor for Windows File Servers comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Change Auditor for Windows ...
Ranking in Log Management
33rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Change Auditor for Windows File Servers is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
KF
Provides granular queries of security logs and real-time alerting helps me mitigate risks
The real-time alerting helps me mitigate risks. For example, someone adds a member to the domain admin group. We have an alert set up, so if someone does this unexpectedly, we get notified. Then, we can check and verify if the action is legitimate or a potential threat to the environment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had any crashes or bugs. It is stable."
"It's an efficient solution."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The machine learning is a good feature."
"The solution provides information about the risk factors."
"It provides in-depth information on business activities once we log into the system."
"In terms of features, the querying is great."
"The solution's most valuable aspect is that it can be fully integrated with Microsoft solutions and it doesn't impact the productivity order."
 

Cons

"The integration with other systems could be improved."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The platform is quite expensive. They should reduce its cost."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The product's connectors should work better and the user manuals need an update."
"The solution should make it possible to integrate network analysis features."
"The solution must provide readymade connectors for different applications."
"The customer service and support could improve their approach to questioning issues. They tend to ask questions one at a time, which creates a lot of back-and-forth communication."
"The pricing could be improved. It needs to be reduced."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight is an expensive solution."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is per user. The cost is approximately $15/user on a yearly basis. If you need to, you can always upgrade as well."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Government
7%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What needs improvement with Change Auditor for Windows File Servers?
They've already made improvements! They have a tool called IT Security Search, which lets you perform queries outside of Change Auditor. It's much faster. This is a really good addition and helps u...
What is your primary use case for Change Auditor for Windows File Servers?
I use Change Auditor for Windows File Servers to log history. It's helpful when we have critical changes in Active Directory, like adding or removing items. I use it extensively for monitoring.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Dragon Capital, Howard County MD
Find out what your peers are saying about ArcSight Logger vs. Change Auditor for Windows File Servers and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.