


Find out what your peers are saying about Splunk, IBM, Microsoft and others in Security Information and Event Management (SIEM).
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
It lacks some capabilities compared to other tools available in the market.
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
It is one of the things that separates it from other tooling, and if not, it is the most scalable solution out there.
We have found no negative impact from scaling.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk has been very reliable and very consistent.
We need more SMEs, and there is no mechanism to tell us about indexer or search head issues.
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I find it to be affordable, which is why every industry uses it.
The ability to interpret data is highly valued.
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
| Product | Mindshare (%) |
|---|---|
| Splunk Enterprise Security | 8.2% |
| OpenText Enterprise Security Manager | 1.6% |
| Trellix ESM | 1.1% |
| Other | 89.1% |

| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 59 |
| Company Size | Count |
|---|---|
| Small Business | 135 |
| Midsize Enterprise | 74 |
| Large Enterprise | 320 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 25 |
OpenText Enterprise Security Manager offers ease of use, strong event correlation, and integration capabilities, serving SIEM and cybersecurity needs including incident management and compliance.
OpenText Enterprise Security Manager excels in SIEM functions, providing flexible customization, real-time monitoring, advanced reporting, and robust threat detection. It integrates seamlessly with third-party tools for enhanced utility, features dashboards for insightful analytics, and enables efficient incident response. Adaptability is bolstered by compatibility through SmartConnectors, supporting both on-premises and cloud deployments.
What Are The Key Features of OpenText Enterprise Security Manager?OpenText Enterprise Security Manager is frequently deployed in domains such as government, banking, and healthcare for SIEM and cybersecurity functions. It supports log consolidation, forensic investigations, and real-time alerting, while aiding compliance with frameworks like PCI and MITRE.
Splunk Enterprise Security integrates diverse security tools and data sources to deliver real-time alerting and machine learning-driven threat detection. Its centralized log management and customizable dashboards enhance incident response and reporting capabilities.
Offering real-time threat detection and AI-driven insights, Splunk Enterprise Security centralizes log management while providing risk-based alerting and customizable dashboards. Organizations benefit from improved incident detection and resolution, alongside enhanced visibility and reporting. Integrations with third-party tools optimize threat management and reduce alert fatigue. Users note areas for improvement, expressing the need for enhanced API management, accurate data model alignment, and interface refinement. The platform's complexity and resource-intensive configuration are challenges, with community feedback seeking reduced false positives, improved correlation rules, and competitive pricing models.
What are the key features of Splunk Enterprise Security?Splunk Enterprise Security is actively used across industries for threat detection, phishing protection, and log aggregation. Organizations employ its capabilities for monitoring systems and incident response, particularly in Security Operation Centers for managing cybersecurity incidents. Features like correlation searches are vital for identifying threats and unusual behaviors, aiding in compliance and proactive monitoring of potential security risks. It's a critical tool for managing events and insights in corporate environments.
Trellix ESM is an innovative tool designed to enhance security management through its seamless integration, user-friendly deployment, customizable dashboards, and robust threat detection capabilities.
Trellix ESM is essential for comprehensive security management, ensuring effective threat detection and analysis. It integrates seamlessly with third-party systems and provides advanced correlation and security visualization. Capable of managing logs and monitoring network traffic, it enhances security across diverse environments, making it indispensable for security operations. Despite needing improved SaaS integration, API documentation, and addressing stability issues, it remains crucial for user-friendly deployment and incident analysis. Its benefits are complemented by comprehensive reporting and real-time malware protection.
What Are Trellix ESM's Most Important Features?In diverse industries, Trellix ESM is deployed for central log management and security operations, monitoring servers, virtual machines, and hybrid-cloud environments. Companies use it for managed security services and threat detection, analyzing logs and securing data. It finds great use in monitoring network vulnerabilities and event correlation, enabling service providers and MSSPs to effectively manage endpoints and hybrid-cloud setups as well as gather logs from servers and firewalls, offering abundant transparency into security threats and network activities.