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Arcserve UDP vs HPE Zerto Software comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
341
Ranking in other categories
Cloud Migration (2nd), Cloud Backup (3rd)
 

Mindshare comparison

As of September 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.2%, down from 2.8% compared to the previous year. The mindshare of HPE Zerto Software is 10.3%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
HPE Zerto Software10.3%
Arcserve UDP2.2%
Other87.5%
Disaster Recovery (DR) Software
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is live replication."
"It is a very stable solution...It is a scalable solution."
"The ease of use is the best feature of the product."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The most valuable feature is the duplication."
"The product provides instant and virtual standbys."
"It is easy to configure."
"It is very stable."
"What I like most about Zerto is that it makes my job much easier. I have peace of mind knowing that it works. The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick."
"Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration."
"If we had to deal with a ransomware event, Zerto would be one of the first things I would use, because it is going to be the fastest to restore data to a certain point. If there were a fire in our building, Zerto would be a big thing too, because we would shut down everything that's in our building. In most cases, Zerto is definitely one of the front lines. It's definitely going to be one of our prevalent DRBC layers of protection."
"The DR - Disaster Recovery - is the main selling point."
"There are two main things that I like. One is the fact that my recovery time is now much lower effectively. It is also very valuable that I can test it. There is a possibility to test that failover."
"The features of HPE Zerto Software have benefited our organization by increasing our recovery rate on systems that have a tight recovery RPO, and it's also allowing us to migrate workloads from VMware to Hyper-V in a seamless fashion."
"The most valuable feature of this solution is the live migration."
"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."
 

Cons

"Licensing is an area that needs improvement."
"It takes much time to verify and consolidate images for backups."
"We have to use a Microsoft hypervisor for installation which is expensive."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"They could work on their marketing approach. I don't see many people leveraging it."
"The solution can improve by allowing older versions to support the latest version of the OS."
"The support could be more knowledgeable and faster."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"They could improve their online documentation."
"I had a couple of questions after deployment, but nothing major, about a couple of ways I could tweak it."
"One issue we've been having with Zerto lately is the ability to go into maintenance mode during vSphere upgrades. It doesn't have the hook into the lifecycle manager of the bump. During vCenter or ESXi upgrades, it causes VCF to fail its pre-checks because the machine doesn't power off and go into maintenance mode. It's been an issue since version 7.5 and it's impacting a basic automation function in vSphere."
"Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
"The HPE Zerto Software can be improved with more visibility."
"Zerto could improve the product by lowering the cost."
"It took me a little bit of time to get used to Zerto's terminology and to relate it back to how you do a backup traditionally. It was a little different. It took a little while to understand what a VPG is and what it does. That's an area that they could probably improve on a little, making the documentation easier to understand."
 

Pricing and Cost Advice

"The pricing is moderate."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is priced well compared to other solutions."
"The solution is very expensive."
"In comparison to other vendors, it is a low-cost solution."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The pricing seems reasonable. It's still within what we consider to be value-add."
"Obviously, I wish it were cheaper and more affordable. But I get what I pay for, so I can't complain."
"If you are an IT person and you think that DR is too expensive then the cloud option from Zerto is good because anyone can afford to use it, as far as getting one or two of their criticals protected."
"The pricing is fair."
"Zerto is a little expensive."
"It was a little bit expensive. It took a long time for us to get DR for our workstations. It's one thing when you have 15 servers, but when we needed to bring on almost another 200 users, and each was the same price as the servers, it was too expensive. But Zerto worked with us and gave us a solution that was pretty decent in terms of price."
"We subscribe to their annual license package and we have tier one support with them."
"In a world where others are catching up, e.g., VMware High Availability, there needs to be a less expensive option as well. When a customer has approximately 100 VMs, if you multiply by 40, we aren't charging a very high margin on it at all since the license is so expensive. We feel their pain. That is the most expensive part of it. The storage, CPU, and RAM are a lot less. It is the licensing that is really expensive. Whereas, with an option like VMware High Availability, it is a couple dollars per month. That is our spend that we are charged by VMware, then our margin is higher on those VMs. Giving us some ability to have higher margins, as an MSP, would be a good thing."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
23%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise85
Large Enterprise193
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
Regarding my experience with pricing, setup costs, and licensing, I think on the pricing side, I don't generally deal with it, but from what I hear from my finance team, it's somewhat on the higher...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Zerto Virtual Replication
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Arcserve UDP vs. HPE Zerto Software and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.