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Arcserve UDP vs HPE Zerto Software comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
340
Ranking in other categories
Cloud Migration (2nd), Cloud Backup (3rd)
 

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.3%, down from 2.8% compared to the previous year. The mindshare of HPE Zerto Software is 10.4%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are happy with the product’s functionality."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"It's simple to set up."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The solution has no limitations because it does backup for Linux and Windows."
"The most valuable feature of Arcserve UDP is its decompression capability."
"It is very stable."
"The product's deployment process was straightforward."
"What I appreciate the most about the product is its simplicity. It's very easy to use for my staff."
"The most valuable features are the continuous streaming, that it takes very little CPU usage — it doesn't affect production — and the recovery time is very short."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"It works really well. It's simple to set up and works well. Moreover, disaster recovery to the cloud to our organization is very important. We actually had to use it three years ago, and it worked out well for us."
"We use the solution to move servers and VMs between data centers."
"HPE Zerto Software has impacted our RTOs and RPOs positively by providing near-real-time replication and instant recovery, which has definitely reduced our RPOs and RTOs."
"Another advantage is the ease of use. You can click through instead of typing in the code. It's all already scripted down to the network adjustments within the VMs and the timed delays for servers that need to come up in sequence. Overall, it's a good package for us to use. We started using it in about 2018 and haven't looked back."
"We have seen ROI. It reduced the time for failover and failback by 90%."
 

Cons

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The technical support of the product is an area of concern where improvements are required."
"Every time I change the disc, I have to do a full backup."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Backups are very slow and time consuming."
"They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement."
"Improvements in stability would be welcome; there are some software bugs that can affect RPOs. We want more of a guarantee that we won't lose any of our backups, even in the event of a disaster."
"There can be a bit more logging. It seems a bit harder to find logs for test restores and all that. If they had a way to email the results of a test restore, that would be excellent."
"There could be improvements in support. Here, in Malaysia, there is no on-site support."
"The ease of use of the restoration utility could be challenging initially."
"In terms of improvement, it would be helpful if the implementation team had a better best practices guide and made sure things like the journaling are very clearly understood."
"Our operational teams have discussed the ability to integrate multiple Zerto cloud platforms more seamlessly. For example, we have acquired 22 companies over the last seven years. Some already had it deployed, and integrating those existing deployments into our primary deployment is more challenging than it could be. We have provided our feedback to them."
"For special situations, there are options within advanced settings. You don't have to dig too far for them, but they're not quite as straightforward."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"I do not work with the pricing or licensing issues of the solution for our organization."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"There is an annual license required for this solution and it is priced well."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The pricing is moderate."
"The licensing costs are not cheap. It is kind of an expensive product. However, I am a get-what-you-pay-for kind of person. After using this product, I can understand why the licensing costs are high."
"We found that in an event that was massive enough to cause an entire cluster to go offline we would be happy with our core services up and running."
"Pricing depends on your future growth. Start small and then scale up."
"The pricing is based on virtual machines. They need to do better in regards to their tiering pricing rather than one price per VM. A lot of times we have VMs that are lower tier, such as Tier 2 or Tier 3, but we pay the same price as for Tier 1. I know they are developing this out, but it would be nice if they could provide a little better pricing in regards to their tiering protection."
"It's a little bit expensive."
"The pricing seems reasonable. It's still within what we consider to be value-add."
"The pricing doesn't seem too bad for what it does."
"The pricing is good. It's affordable."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
11%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
23%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I ballpark Zerto's pricing at about $1,000 per VM, which I find fair for what it does, but the cost of entry was tough initially due to the minimum number needed to start. I really needed to prove ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Zerto Virtual Replication
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Arcserve UDP vs. HPE Zerto Software and other solutions. Updated: July 2025.
861,034 professionals have used our research since 2012.