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Arcserve UDP vs HPE Zerto Software comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
309
Ranking in other categories
Cloud Migration (2nd), Cloud Backup (3rd)
 

Mindshare comparison

As of June 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.4%, down from 3.1% compared to the previous year. The mindshare of HPE Zerto Software is 10.2%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable feature of Arcserve UDP is its decompression capability."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The most valuable features are the replication to the cloud and the deduplication."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The solution has no limitations because it does backup for Linux and Windows."
"Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated."
"Zerto is fast to restore our mission-critical servers when needed."
"With Zerto, we were able to replicate our virtual servers to a remote DR site across a WAN connection."
"The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor."
"The replication feature and DR functionality are most valuable. Zerto has many options when a new server is being provisioned."
"The Zerto university for training staff is very useful."
"The live failover tests and point-in-time recovery options have been exceptionally valuable features of Zerto for our organization."
"RPO time for the copied-off VMs appears to be quite short."
 

Cons

"Every time I change the disc, I have to do a full backup."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The tool doesn't provide cloud integration in India."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The solution's reporting could be improved and should provide customized reports."
"We have to use a Microsoft hypervisor for installation which is expensive."
"I don't feel like we're a big enough customer to warrant being called every week or every month but it would be good to get a little bit more contact with a salesperson or engineer group."
"The pricing could always be lower."
"The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."
"Its price should be improved."
"I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved."
"An integrated encryption would allow for faster initial install and connection to the remote cloud site."
"The full site recovery is not up to SRM standards."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
 

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"As an MSP partner, I believe that the prices are fair."
"In comparison to other vendors, it is a low-cost solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I feel that the product is fairly priced."
"Price-wise, it works fine for me, but my budgetary team is always looking for ways to cut costs, and it seems like they first look at the data center and the IT side to find savings."
"When they changed their licensing model, pricing might have gotten a little more expensive for some use cases, but it has been pretty straightforward."
"We have seen ROI. Several times, we needed to recover, and we were able to go to Zerto."
"Pricing is one area where there could be some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model. Or it could be a model based on the amount of storage space you're protecting."
"My understanding is that it's expensive but worth the price."
"If you are an IT person and you think that DR is too expensive then the cloud option from Zerto is good because anyone can afford to use it, as far as getting one or two of their criticals protected."
"Zerto's pricing model is cost-prohibitive for small—to medium-sized businesses."
"It is economical as compared to other brands."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
11%
Financial Services Firm
8%
Government
7%
Computer Software Company
23%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I ballpark Zerto's pricing at about $1,000 per VM, which I find fair for what it does, but the cost of entry was tough initially due to the minimum number needed to start. I really needed to prove ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Zerto Virtual Replication
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Arcserve UDP vs. HPE Zerto Software and other solutions. Updated: May 2025.
857,688 professionals have used our research since 2012.