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Arcserve UDP vs Quest QoreStor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Quest QoreStor
Ranking in Backup and Recovery
96th
Ranking in Disaster Recovery (DR) Software
44th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Data Replication (22nd), Disk Based Backup Systems (7th), Storage Software (7th), Software Defined Storage (SDS) (37th), Copy Data Management (9th), File and Object Storage (49th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Quest QoreStor is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Jeff Manuszak - PeerSpot reviewer
Cost-efficient, highly scalable, and installable on different types of hardware
They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved. We are pretty lenient as we do a lot of IT support ourselves. We are not very hard on support organizations, but when a customer has a support issue, it would be easier if the support processes were a little bit more automated. It would be beneficial to have an easier way to upload diagnostic dump files. They can make it easy for the customer to collect the diagnostic data. There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field. This is especially critical because it stores customers' backups, and a failure can have significant business impacts. If a customer does not have the backups and has a disaster, they can be out of business, so monitoring is key.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The recovery part of the product is very good."
"The most valuable feature of Arcserve UDP is live replication."
"The most valuable features are the replication to the cloud and the deduplication."
"The product provides instant and virtual standbys."
"Easy restoration and the solution works quickly."
"The product's deployment process was straightforward."
"It is very stable."
"Quest QoreStor definitely saved us money."
"It integrates with various backup software solutions, which makes it compatible with existing backup workflows and processes."
"We need revisions and safe backup so that it could be held up in court, but deduplication and compression are the main features why we have Quest QoreStor. That's where it really shines. I use ZFS and XFS at home, and Quest QoreStor is even better."
"The features we use for the data deduplication are nice because we're able to back up a much larger amount of data, yet it doesn't necessarily take up that much data on the devices."
"The extreme compression of data is a big thing for us. We were looking for an online backup solution, and QoreStor is very good in terms of data compression. It helps us minimize the required storage in the Blob Storage environment."
"Deduplication is the most valuable feature. It saves us a lot of space. When we back up 100 terabytes of data, after dedupe, it only uses maybe five to six terabytes for the disk space in QoreStor."
"QoreStor has helped us to reduce our backup storage requirements on-premises. We've been using the same devices for quite a while, and so it lets us keep using them as opposed to having to rip out all that hardware and create a new on-prem solution. The advantage here is even if we had to retire the hardware tomorrow, the QoreStor part doesn't change. We just have to have additional hardware and put the solution back on whatever hardware we pick and it'll do the same thing."
"Quest QoreStor is very stable compared to our previous solution."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"They could work on their marketing approach. I don't see many people leveraging it."
"The support could be more knowledgeable and faster."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"Licensing is an area that needs improvement."
"Its interface can be improved. I find it unintuitive."
"A lot of their new technologies are not very good."
"The importance of support is significant to me. I was working for a service provider, and all of our customers had a Quest or warning. Sometimes the support really underperforms."
"The installation could use improvement. The initial installation was a little touchy and it's not really user-installable. You have to have a connection to support to install."
"The ransomware protection of QoreStor could use improvement."
"The management interface is in need of improvement. The graphical user interface (GUI) for the web management tools appears clunky, and not super intuitive."
"There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field."
"They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved."
"Overall, I am happy with this solution, but a way to export configuration settings would be beneficial."
"The setup of the software is definitely not the easiest thing. I worked a lot with Quest engineers, especially in the early days when we were first testing it and trying it out. I actually had some of the developers working with us at one point because they were going through these point releases, and I was having trouble getting it to work in this S3-compatible situation. We got it all working eventually, but setup is definitely not the easiest thing in the world."
 

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is not very expensive, but it is not cheap."
"As an MSP partner, I believe that the prices are fair."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"In comparison to other vendors, it is a low-cost solution."
"There is an annual license required for this solution and it is priced well."
"The cost is per terabyte, and overall, the cost was reasonable when compared to some competitors."
"The pricing is good. It is competitive for a managed services provider. I like the ability to pay by the terabyte, allowing for an incremental cost that we and our customers can afford, so the solution grows with the customer."
"Quest QoreStor's pricing is affordable. We evaluated Veeam, a well-known company for backup solutions, but found their pricing to be quite high. Veeam's price was almost double. For us, Quest QoreStor is very affordable."
"Its pricing model is very attractive. You have one price, and you get everything from QoreStor."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Financial Services Firm
17%
Performing Arts
12%
Computer Software Company
11%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What else besides data replication does QoreStor offer?
Quest QoreStor can be used for multiple things besides data replication. For example, it can be trusted to make a backup of your data. You know that replication and backups are different, right? Re...
How does Quest QoreStore protect your data?
One of our favorite features of Quest QoreStore for data protection isn't the backup, actually, though we're using it actively (maybe just as much as data replication, to be honest). We absolutely ...
How does Quest QoreStore solve repetitive data replicas?
When I first found out about data replication and the many benefits it had, I couldn't help but wonder - what about the copies you don't need? Like it's unavoidable for some of the copies to get da...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
QoreStor
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
American Airlines, at&t, Bank of America. Barclays, ebay, Ford
Find out what your peers are saying about Arcserve UDP vs. Quest QoreStor and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.