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Arcserve UDP vs Quest QoreStor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Quest QoreStor
Ranking in Backup and Recovery
53rd
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Data Replication (12th), Disk Based Backup Systems (5th), Storage Software (6th), Software Defined Storage (SDS) (23rd), Copy Data Management (8th), File and Object Storage (22nd)
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Quest QoreStor is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Jeff Manuszak - PeerSpot reviewer
Cost-efficient, highly scalable, and installable on different types of hardware
They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved. We are pretty lenient as we do a lot of IT support ourselves. We are not very hard on support organizations, but when a customer has a support issue, it would be easier if the support processes were a little bit more automated. It would be beneficial to have an easier way to upload diagnostic dump files. They can make it easy for the customer to collect the diagnostic data. There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field. This is especially critical because it stores customers' backups, and a failure can have significant business impacts. If a customer does not have the backups and has a disaster, they can be out of business, so monitoring is key.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the duplication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The solution has no limitations because it does backup for Linux and Windows."
"It is easy to configure."
"The backup is the most valuable feature. It also makes storage very easy."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The standard backup and restore feature is most used."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Quest QoreStor is very stable compared to our previous solution."
"Data deduplication and replication would be the top two features. The encryption and cloud tiering are also attractive for the future."
"The features we use for the data deduplication are nice because we're able to back up a much larger amount of data, yet it doesn't necessarily take up that much data on the devices."
"We need revisions and safe backup so that it could be held up in court, but deduplication and compression are the main features why we have Quest QoreStor. That's where it really shines. I use ZFS and XFS at home, and Quest QoreStor is even better."
"It integrates with various backup software solutions, which makes it compatible with existing backup workflows and processes."
"The extreme compression of data is a big thing for us. We were looking for an online backup solution, and QoreStor is very good in terms of data compression. It helps us minimize the required storage in the Blob Storage environment."
"Deduplication is the most valuable feature. It saves us a lot of space. When we back up 100 terabytes of data, after dedupe, it only uses maybe five to six terabytes for the disk space in QoreStor."
"I would rate QoreStor a ten out of ten for what it offers for the price."
 

Cons

"The product is not user-friendly."
"They could work on their marketing approach. I don't see many people leveraging it."
"We could not go into granular details of retrieving backup information."
"A lot of their new technologies are not very good."
"Licensing is an area that needs improvement."
"Every time I change the disc, I have to do a full backup."
"We have to use a Microsoft hypervisor for installation which is expensive."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The importance of support is significant to me. I was working for a service provider, and all of our customers had a Quest or warning. Sometimes the support really underperforms."
"In terms of improvement, we would like to have an Air Gap feature to prevent a virus from attaching to something. So that when we don't do a backup, we want the QoreStor to stay offline. It would be a nice feature to have."
"The ransomware protection of QoreStor could use improvement."
"They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved."
"Overall, I am happy with this solution, but a way to export configuration settings would be beneficial."
"The management interface is in need of improvement. The graphical user interface (GUI) for the web management tools appears clunky, and not super intuitive."
"The setup of the software is definitely not the easiest thing. I worked a lot with Quest engineers, especially in the early days when we were first testing it and trying it out. I actually had some of the developers working with us at one point because they were going through these point releases, and I was having trouble getting it to work in this S3-compatible situation. We got it all working eventually, but setup is definitely not the easiest thing in the world."
"There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field."
 

Pricing and Cost Advice

"The solution is very expensive."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"It is approximately $400 to purchase a virtual service outright."
"Pricing is most likely comparable."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The price of StorageCraft ShadowProtect is competitive in the market."
"In comparison to other vendors, it is a low-cost solution."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The pricing is good. It is competitive for a managed services provider. I like the ability to pay by the terabyte, allowing for an incremental cost that we and our customers can afford, so the solution grows with the customer."
"Quest QoreStor's pricing is affordable. We evaluated Veeam, a well-known company for backup solutions, but found their pricing to be quite high. Veeam's price was almost double. For us, Quest QoreStor is very affordable."
"Its pricing model is very attractive. You have one price, and you get everything from QoreStor."
"The cost is per terabyte, and overall, the cost was reasonable when compared to some competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Financial Services Firm
8%
Government
7%
Financial Services Firm
15%
Computer Software Company
12%
Performing Arts
11%
Real Estate/Law Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What else besides data replication does QoreStor offer?
Quest QoreStor can be used for multiple things besides data replication. For example, it can be trusted to make a backup of your data. You know that replication and backups are different, right? Re...
How does Quest QoreStore protect your data?
One of our favorite features of Quest QoreStore for data protection isn't the backup, actually, though we're using it actively (maybe just as much as data replication, to be honest). We absolutely ...
How does Quest QoreStore solve repetitive data replicas?
When I first found out about data replication and the many benefits it had, I couldn't help but wonder - what about the copies you don't need? Like it's unavoidable for some of the copies to get da...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
QoreStor
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
American Airlines, at&t, Bank of America. Barclays, ebay, Ford
Find out what your peers are saying about Arcserve UDP vs. Quest QoreStor and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.