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Arcserve UDP vs N2WS Backup & Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
N2WS Backup & Recovery
Ranking in Backup and Recovery
42nd
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Cloud Backup (32nd)
 

Mindshare comparison

As of June 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.4%, down from 3.1% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Hitesh Jethwa - PeerSpot reviewer
User-friendly, easy to deploy, and stable
I give the solution a nine out of ten. We require one engineer for maintenance. I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recovery part of the product is very good."
"The backup is the most valuable feature. It also makes storage very easy."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"Our customers are happy with the product’s functionality."
"It is very stable."
"I like the tool's speed."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It is easy to configure."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"The initial setup is easy."
"The most valuable feature is the ease of use."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The product is successful with the SMB market."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The backup and restore functionality is very easy to use and manage."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
 

Cons

"A lot of their new technologies are not very good."
"Licensing can be quite difficult."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Every time I change the disc, I have to do a full backup."
"The product is not user-friendly."
"The support could be more knowledgeable and faster."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"There is room for improvement in stability."
"The GUI has room for improvement."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"The GUI could be slightly improved."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
 

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The pricing is moderate."
"The solution is not very expensive, but it is not cheap."
"I feel that the product is fairly priced."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"There is an annual license required for this solution and it is priced well."
"Pricing is most likely comparable."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"It's very economical and worth the cost."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"The price is not cheap, nor is it costly."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Financial Services Firm
8%
Government
7%
Computer Software Company
22%
Financial Services Firm
15%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about N2WS Backup & Recovery?
N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
N2WS Cloud Protection Manager
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Coca-Cola, tecRacer, Cloudar, Goodwill
Find out what your peers are saying about Arcserve UDP vs. N2WS Backup & Recovery and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.