

Arcserve UDP and N2W compete in the backup and recovery solutions category. Arcserve UDP has the upper hand due to its flexibility with on-premises and hybrid deployments, while N2W is optimized for AWS cloud environments.
Features: Arcserve UDP supports physical systems with agentless backup for VMware & Hyper-V, offers global deduplication, virtual standby, replication, and high availability for Windows, Linux, and Hyper-V. N2W provides AWS workload backups, automated scheduling, file-level restores, cross-region recovery, and lifecycle management within AWS.
Room for Improvement: Arcserve UDP needs better integration with hyper-converged infrastructures, improved backup speeds, and enhanced multitenancy support. N2W could improve by automating retention for manual backups and expanding disaster recovery capabilities to other cloud providers.
Ease of Deployment and Customer Service: Arcserve UDP offers versatility for on-premises and hybrid cloud deployments, though customer support needs promptness improvement. N2W provides seamless deployment within AWS with high-rated customer support for AWS-specific challenges.
Pricing and ROI: Arcserve UDP has moderate pricing with flexible licensing options, offering a competitive ROI for hybrid needs. N2W’s pricing through AWS Marketplace is competitive, providing scalable options and cloud-native cost-effectiveness, making it ideal for AWS users.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Their support is amazing. They get back to you in a timely manner and work with you.
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Customer support for N2W is excellent, as they are able to answer quickly.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
| Product | Market Share (%) |
|---|---|
| N2W | 1.6% |
| Arcserve UDP | 2.1% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
N2W offers a cloud-native backup and recovery platform tailored for AWS and Azure environments, delivering secure and rapid data protection.
N2W enables IT teams to effortlessly manage backup and restore processes within AWS and Azure environments. By leveraging policy-based management, users gain full control over rapid, secure recovery across regions and accounts. Designed to scale with workloads of any size, N2W ensures business continuity through features like immutable ransomware-protected backups and smart data lifecycle management. Hosted directly in the cloud account, it simplifies the protection and recovery of mission-critical applications.
What are N2W's key features?
What benefits should users consider?
Organizations across sectors use N2W for automated backup and disaster recovery of AWS resources like EC2 instances and RDS databases. It's employed to manage schedules, streamline backups in production settings, and rely on S3 for storage, providing a robust data protection approach.
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