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Arcserve UDP vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
2.2
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
4.1
N2W's customer service is praised for promptness, expertise, and proactive problem-solving, making them a valued partner for users.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
3.8
N2W effectively manages AWS accounts and instances, ensuring seamless scaling and reliable backup without performance issues for growing needs.
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
5.4
N2W is highly stable, with no downtime, exceptional cloud resource use, and consistent nine out of ten ratings.
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
N2W requires UI, documentation, and functionality upgrades with enhanced automation, multicloud support, and comprehensive AWS integration.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Enterprise buyers appreciate N2W's competitive pricing, flexibility, and ROI, with easy AWS Marketplace purchases and praised usability.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Users value ease of use, speed, cost efficiency, centralized management, and intuitive interfaces in backup and recovery features.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
No ranking in other categories
N2W
Ranking in Backup and Recovery
8th
Ranking in Disaster Recovery (DR) Software
7th
Average Rating
9.4
Reviews Sentiment
5.4
Number of Reviews
20
Ranking in other categories
Cloud Backup (6th)
 

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.6% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
N2W1.6%
Arcserve UDP2.1%
Other96.3%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer2757345 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 1,001-5,000 employees
Automation has transformed our backup process and validated our disaster recovery strategy
While the product is excellent, there are a couple of areas for potential improvement. The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update. It would be extremely useful to have the ability to set a retention period on manual backups. Occasionally, we take a manual snapshot before a major deployment, and currently, these can be forgotten, leading to unnecessary storage costs. Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping. The EKS backup module should be a great feature, and it would have been a useful functionality to have for cluster backup management.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Computer Software Company
12%
University
8%
Government
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise9
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
My experience with pricing, setup cost, and licensing is smooth, as I have not faced any issues while spinning up the instance from the marketplace, and the documentation is very comprehensive.
What needs improvement with N2WS Backup & Recovery?
The EKS environment solution could be improved.
What is your primary use case for N2WS Backup & Recovery?
Backup and snapshots. Before implementing a dedicated cloud-native solution, our primary pain point was the fragmented and manual nature of our data protection strategy. We were relying on a patchw...
 

Comparisons

 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Arcserve UDP vs. N2W and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.