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Arcserve UDP vs Dell RecoverPoint for Virtual Machines comparison

Arcserve and Dell Technologies are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #10 with an average rating of 7.0, while Dell Technologies is ranked #12 with an average rating of 8.5. Arcserve holds a 2.5% mindshare in DRS, compared to Dell Technologies’s 4.0% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of Dell Technologies users who would recommend it.
Arcserve UDP
Read 43 Arcserve UDP reviews
  • 1,867 Views
  • 1,299 Comparison Views
84% willing to recommend
Dell RecoverPoint for Virtu...
Read 15 Dell RecoverPoint for Virtual Machines reviews
  • 2,677 Views
  • 1,874 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Dell RecoverPoint for Virtual Machines are strong competitors in backup and data recovery. Arcserve UDP often stands out due to its cost-effectiveness and user-friendliness, while Dell RecoverPoint is recognized for its advanced disaster recovery features, albeit at a higher cost.

Features: Arcserve UDP offers intuitive agentless backup, global deduplication, virtual standby capabilities, and versatile support for Windows, Linux, Hyper-V, and VMware environments, making it user-friendly. Dell RecoverPoint for Virtual Machines provides continuous replication, point-in-time recovery, and seamless VMware integration, making it suitable for enterprises seeking precise recovery solutions.

Room for Improvement: Arcserve UDP could improve integration with tape systems and enhance multi-tenancy features, while users suggest refining deduplication and adding a Linux appliance. Dell RecoverPoint for Virtual Machines users recommend simplifying configuration processes and reducing installation time, with both products needing better user training and support enhancements.

Ease of Deployment and Customer Service: Arcserve UDP offers flexible deployment in on-premises and hybrid cloud setups, aligning with diverse customer needs, but its technical support responsiveness varies. Dell RecoverPoint, primarily on-premises, is consistent in support but faces challenges due to occasional setup complexities, with support generally perceived as high quality though sometimes slow in resolution.

Pricing and ROI: Arcserve UDP is positioned as a cost-effective choice with favorable pricing and considerable ROI through storage savings and deduplication benefits. Dell RecoverPoint is seen as expensive, especially for SMBs, but justified by its high-performance features, appealing to larger enterprises willing to invest in robust disaster recovery solutions.

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To learn more, read our detailed Arcserve UDP vs. Dell RecoverPoint for Virtual Machines Report (Updated: April 2025).
Buyer's Guide
Arcserve UDP vs. Dell RecoverPoint for Virtual Machines
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (19th)
Dell RecoverPoint for Virtu...
Ranking in Disaster Recovery (DR) Software
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.5%, down from 3.2% compared to the previous year. The mindshare of Dell RecoverPoint for Virtual Machines is 4.0%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
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ClaudioSalgado - PeerSpot reviewer
Offers replication flexibility across multiple environments, including local centers and secondary sites
It offers key features like any point-in-time recovery without needing scheduled snapshots. It allows for automated VM protection during processes like failover and testing, and it offers replication flexibility across multiple environments, including local centers and secondary sites. It also provides IP address management when network configurations differ across sites.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The most valuable features are the replication to the cloud and the deduplication."
"Global deduplication is the best feature of this solution."
"I would recommend it if there is a general case."
"The solution has no limitations because it does backup for Linux and Windows."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"It's simple to set up."
"It is easy to configure."
More Arcserve UDP pros
"The most valuable feature is that it is journal-based and you don't have to replicate a lot of data."
"Dell RecoverPoint for Virtual Machines offers key features like any point-in-time recovery without needing scheduled snapshots."
"The product's initial setup phase was quite easy to install."
"RecoverPoint replicates workloads fast."
"It is a very simple tool to use and offers flexibility in using the tool for recovery and transitioning from one state to another."
"It is a point-in-time restore, which is quite handy."
"The workload can be moved directly if the disaster site is the main site."
"One of the standout features of Dell RecoverPoint for Virtual Machines is its real-time data protection capability."
More Dell RecoverPoint for Virtual Machines pros
 

Cons

"Backups are very slow and time consuming."
"The solution's reporting could be improved and should provide customized reports."
"The time to backup servers that sit in DMZ must be improved."
"We could not go into granular details of retrieving backup information."
"It takes much time to verify and consolidate images for backups."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"A lot of their new technologies are not very good."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
More Arcserve UDP cons
"The solution currently supports only VMware. There is increasing demand for compatibility with other hypervisors, such as Hyper V and KVM Proxmox. Additionally, licensing has become less flexible and more expensive."
"In some cases, the response times could improve, but we haven't had issues with their support."
"In the next release of this software, I would like to see options that help to decrease the bandwidth required, such as compressing the data."
"The solution could improve by being more easier to use. However, once you have used it for a while it becomes easier. Additionally, there could be better support and compatibility with management by having a command-line interface. This would be beneficial for the customers."
"The biggest challenge we faced was attempting replication between two different kinds of storage systems, like IBM on one side and Dell EMC storage systems on the other, before opting for VPLEX."
"Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover."
"I would like to see integration with EMC NetWorker in the next release."
"I would like to have the HTML 5 interface working because it is currently not functioning with the VMware environment."
More Dell RecoverPoint for Virtual Machines cons
 

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"As an MSP partner, I believe that the prices are fair."
"The solution is expensive."
"There is an annual license required for this solution and it is priced well."
"The price of this product is high and it should be lower."
More Arcserve UDP pricing and cost advice
"The tool is expensive. If one means cheaply priced and ten means expensive, I rate the tool's price as a seven."
"This is an expensive product."
"It was a part of a backup solution. So, it was free for us."
"This is not a very cheap solution and compared to others, it is expensive."
"There is a license required for this solution and the pricing depends on how many virtual machines you have."
"Pricing-wise, it is pretty much fair for any customer who only has a VMware environment. Licensing is based on the number of VMs that you want to protect at any given point in time. Licensing is not based on size."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
14%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
See all answers
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
See all answers
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
See all answers
What do you like most about Dell EMC RecoverPoint for Virtual Machines?
One of the standout features of Dell RecoverPoint for Virtual Machines is its real-time data protection capability.
See all answers
What is your experience regarding pricing and costs for Dell EMC RecoverPoint for Virtual Machines?
Most of the time, we buy perpetual license solutions.
See all answers
What needs improvement with Dell EMC RecoverPoint for Virtual Machines?
Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover.
See all answers
 

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Compared 5% of the time
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Product Reports

Buyer's Guide
Arcserve UDP
April 2025
Arcserve UDP reportDownload Arcserve UDP product report
Buyer's Guide
Dell RecoverPoint for Virtual Machines
April 2025
Dell RecoverPoint for Virtual Machines reportDownload Dell RecoverPoint for Virtual Machines product report
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
Arcserve

Dell RecoverPoint for Virtual Machines enables quick recovery of VMware virtual machines and allows you to efficiently test, manage and orchestrate operational backup and disaster recovery operations. 

With tight integration with VMware, RecoverPoint for Virtual Machines is storage and application agnostic, with built-in automation accessible via VMware vSphere web client plug-in.  

When cloud becomes a vital part of your disaster recovery strategy, RecoverPoint for Virtual Machines is also web-enabled, providing efficient replication to AWS and VMware Cloud on AWS. 

RecoverPoint for Virtual Machines is available as part of Dell Data Protection Suite. 

Dell Technologies
 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Rushmore Electric Power Cooperative, PCS Publishing, Noble Foods
Buyer's Guide
Arcserve UDP vs. Dell RecoverPoint for Virtual Machines
April 2025
Free Report: Arcserve UDP vs. Dell RecoverPoint for Virtual Machines
Find out what your peers are saying about Arcserve UDP vs. Dell RecoverPoint for Virtual Machines and other solutions. Updated: April 2025.
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