Arcserve UDP and Bacula Enterprise are both robust data protection solutions. Users are happier with Bacula Enterprise's features but acknowledge that Arcserve UDP provides better pricing and support.
Features: Arcserve UDP users value its comprehensive data recovery options, cloud integration, and straightforward deployment. Bacula Enterprise users find its extensive backup automation, advanced customization capabilities, and high-level scalability beneficial. Users indicate Bacula's features cater better to complex environments.
Room for Improvement: Arcserve UDP users suggest improvements in scalability, performance speed during large data backups, and reporting tools. Bacula Enterprise users recommend enhanced reporting tools, a more intuitive management experience, and a streamlined setup process. Bacula's complexity in management remains a critical gap.
Ease of Deployment and Customer Service: Arcserve UDP deployment is considered straightforward with strong customer support. Bacula Enterprise, while offering powerful deployment options, is often seen as more complex to set up. Users find Arcserve UDP's customer service more responsive and helpful.
Pricing and ROI: Arcserve UDP has a more affordable setup cost according to user reviews. Bacula Enterprise, although more expensive, delivers higher ROI because of its feature set and automation capabilities.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.1% |
| Bacula Enterprise | 1.0% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.
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