Arcserve UDP vs Bacula Enterprise comparison

Arcserve and Bacula Systems are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Bacula Systems is ranked #24 with an average rating of 10.0. Arcserve holds a 1.2% mindshare in BRS, compared to Bacula Systems’s 1.0% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Bacula Systems users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
2,352 Comparison Views

84% willing to recommend

Bacula Enterprise

Read 10 Bacula Enterprise reviews

2,320 Views
1,067 Comparison Views

90% willing to recommend

Arcserve UDP

Bacula Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Bacula Enterprise are both robust data protection solutions. Users are happier with Bacula Enterprise's features but acknowledge that Arcserve UDP provides better pricing and support.

Features: Arcserve UDP users value its comprehensive data recovery options, cloud integration, and straightforward deployment. Bacula Enterprise users find its extensive backup automation, advanced customization capabilities, and high-level scalability beneficial. Users indicate Bacula's features cater better to complex environments.

Room for Improvement: Arcserve UDP users suggest improvements in scalability, performance speed during large data backups, and reporting tools. Bacula Enterprise users recommend enhanced reporting tools, a more intuitive management experience, and a streamlined setup process. Bacula's complexity in management remains a critical gap.

Ease of Deployment and Customer Service: Arcserve UDP deployment is considered straightforward with strong customer support. Bacula Enterprise, while offering powerful deployment options, is often seen as more complex to set up. Users find Arcserve UDP's customer service more responsive and helpful.

Pricing and ROI: Arcserve UDP has a more affordable setup cost according to user reviews. Bacula Enterprise, although more expensive, delivers higher ROI because of its feature set and automation capabilities.

To learn more, read our detailed Arcserve UDP vs. Bacula Enterprise Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

Bacula Enterprise

Ranking in Backup and Recovery

24th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (16th)

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Bacula Enterprise is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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GiovanniRamirez

Senior IT Consultant at Xerif

Solid backup tool with good scalability

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ROI is very good because of the speed of the backup."

"I like the tool's speed."

"The most valuable feature is the duplication."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"One of the things that I do like about it is that it has a very good deduplication feature."

"Instant recovery is the most valuable feature of Arcserve UDP."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

More Arcserve UDP pros

"It brought many advantages - such as the learning curve being very light."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"Bacula is pretty stable."

"The solution has extensive documentation and a very active community."

"It can be used in virtually any environment we have onsite."

"Bacula is very solid, very stable, and very scalable."

Cons

"The solution can improve by allowing older versions to support the latest version of the OS."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"A lot of their new technologies are not very good."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"The product is not user-friendly."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"The time to backup servers that sit in DMZ must be improved."

More Arcserve UDP cons

"We would like to see an improvement in the functionality of the GUI."

"The initial setup could be a bit easier."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"A more user-friendly interface (GUI) can be developed."

"Many features have been converted to commercial licensing, which restricts their availability."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"It could improve its interface or offer a specific screen for the manager of the company."

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The pricing is moderate."

"There is an annual license required for this solution and it is priced well."

"As an MSP partner, I believe that the prices are fair."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"In comparison to other vendors, it is a low-cost solution."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

"We have a perpetual license."

"This is an open-source solution."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

Computer Software Company

20%

University

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Bareos vs Bacula Enterprise

Compared 48% of the time

UrBackup vs Bacula Enterprise

Compared 16% of the time

Veeam Data Platform vs Bacula Enterprise

Compared 13% of the time

Dell PowerProtect DD (Data Domain) vs Bacula Enterprise

Compared 4% of the time

QNAP Backup Solution vs Bacula Enterprise

Compared 4% of the time

More Bacula Enterprise Competitors

Product Reports

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

June 2025

Download Bacula Enterprise product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

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Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

July 2025

Free Report: Arcserve UDP vs. Bacula Enterprise

Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: July 2025.

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