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Appsflyer vs Celonis comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appsflyer
Ranking in AI Data Analysis
6th
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Mobile Measurement Partner (MMP) (1st)
Celonis
Ranking in AI Data Analysis
8th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
Process Mining (2nd)
 

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of Appsflyer is 0.4%. The mindshare of Celonis is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Appsflyer0.4%
Celonis0.4%
Other99.2%
AI Data Analysis
 

Featured Reviews

ParthasarathyT - PeerSpot reviewer
Senior Infrastructure Engineer at Publicis Sapient
Attribution has enabled precise campaign decisions but pricing and support still need improvement
Pricing is a major area for improvement, as costs rise quickly as our app grows. The pricing becomes significantly expensive as event volume increases, so a clearer or more predictable pricing tier instead of a pure pay-per-event structure would be beneficial. Confusion around billing contracts is an issue, with several users feeling locked in and confused about pricing, charges, and contracts. Support is quite inconsistent, with no dedicated account managers available to resolve queries. Technically and functionally, Appsflyer looks good, but accuracy can sometimes face issues. Some users report inaccurate or inflated metrics that undermine trust, affecting the numbers recorded. We have faced this ourselves. We also experience dashboard issues occasionally, such as when the dashboard gets stuck in a loop and will not allow us to see it quickly during login, generally taking some time or requiring us to load the same page repeatedly. This happens occasionally, but Appsflyer is still a good tool.
Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appsflyer has positively impacted my organization by helping me quickly integrate with Facebook and Reddit without having to write a bunch of APIs or having to install the Facebook SDK into my mobile apps."
"Appsflyer provides a strong ROI for our company and our application, which helps both our marketing team and product team."
"Appsflyer acts as a centralized and only single tool for us, making it a good investment since we do not want to have any additional tools for monitoring or managing it, resulting in a good return on our investment."
"The dashboard and real-time analytics are the main reasons I use Appsflyer when I am tracking order conversions."
"Appsflyer has positively impacted our organization by improving the particular events' properties."
"Since implementing Appsflyer, we have seen a 30% increase in our total app installations and a similar percentage increase in our user base and revenue."
"From the Appsflyer dashboard, I would say the most valuable feature I use while developing is the real-time tracking feature, which is pretty good."
"Appsflyer has impacted my organization quite positively, as we were also using Adjust, and I prefer Appsflyer."
"We like the process mining capabilities."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"With the help of data mining, we can identify different costs. Celonis does background research into the data from the different solutions and puts it into the dashboard and so we can see the differences between the pricing over the previous years."
"It extracts the customer business process, and it identifies all the issues in the current business processes."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"Orders are getting faster, clients are happier, and we can also redeploy the resources to process something else."
"Celonis is a very good tool, and as for alternatives, it is the best actually in the market."
"Celonis assists me in optimizing processes, reducing throughput times, and identifying automation opportunities."
 

Cons

"One area where Appsflyer can improve is suitability for small businesses."
"Appsflyer could improve its documentation so that developers can implement it better."
"Appsflyer is a powerful application, but sometimes having a lot of reports and charts can become complex initially and has a learning curve to it."
"Appsflyer can be improved with event de-duplication."
"An area of improvement for Appsflyer is the large number of reports and dashboards."
"One improvement that Appsflyer can make is to find better ways to access aggregating raw data."
"Many times we run into problems, and Appsflyer tech support is hard to reach."
"I would say sometimes the integration could be a bit tough, especially because I struggled when I was integrating Appsflyer into my Apple Search Ads and my iOS application."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other. Since Celonis has recently acquired PAF they would try to synergize their operations with Microsoft tools. In the next couple of years, they should be more connected to the Microsoft ecosystems. In the long term, they should integrate more with SAP which is a partner of Microsoft. This would result in cost efficiencies."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"They need to improve the root cause analysis because they label symptoms as root causes."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions."
"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."
"With every upgrade, the product is completely changed."
 

Pricing and Cost Advice

Information not available
"The product is pretty expensive but reasonable."
"Once we try to scale it up, the product becomes expensive."
"The cost of the software for us or the client is on the higher end."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"Celonis is expensive, but it is functional."
"The pricing is reasonable."
"Celonis offers free learning possibilities. I am using the free version of Celonis."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
11%
Financial Services Firm
9%
Real Estate/Law Firm
7%
Manufacturing Company
17%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
 

Questions from the Community

What is your experience regarding pricing and costs for Appsflyer?
My experience with pricing, setup costs, and licensing is that it is quite high.
What needs improvement with Appsflyer?
Pricing is a major area for improvement, as costs rise quickly as our app grows. The pricing becomes significantly expensive as event volume increases, so a clearer or more predictable pricing tier...
What is your primary use case for Appsflyer?
I came across Appsflyer very recently, using it for three months in the business profile. We primarily use Appsflyer for measuring campaigns and targeting expertise. Appsflyer is a primary tool in ...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Appsflyer vs. Celonis and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.