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Appsflyer vs Celonis comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appsflyer
Ranking in AI Data Analysis
7th
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Mobile Measurement Partner (MMP) (1st)
Celonis
Ranking in AI Data Analysis
10th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Process Mining (2nd)
 

Mindshare comparison

As of October 2026, in the AI Data Analysis category, the mindshare of Appsflyer is 0.4%. The mindshare of Celonis is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Appsflyer0.4%
Celonis0.4%
Other99.2%
AI Data Analysis
 

Featured Reviews

ParthasarathyT - PeerSpot reviewer
Senior Associate Infrastructure at Publicis Sapient
Attribution has enabled precise campaign decisions but pricing and support still need improvement
Pricing is a major area for improvement, as costs rise quickly as our app grows. The pricing becomes significantly expensive as event volume increases, so a clearer or more predictable pricing tier instead of a pure pay-per-event structure would be beneficial. Confusion around billing contracts is an issue, with several users feeling locked in and confused about pricing, charges, and contracts. Support is quite inconsistent, with no dedicated account managers available to resolve queries. Technically and functionally, Appsflyer looks good, but accuracy can sometimes face issues. Some users report inaccurate or inflated metrics that undermine trust, affecting the numbers recorded. We have faced this ourselves. We also experience dashboard issues occasionally, such as when the dashboard gets stuck in a loop and will not allow us to see it quickly during login, generally taking some time or requiring us to load the same page repeatedly. This happens occasionally, but Appsflyer is still a good tool.
Prateek Rao - PeerSpot reviewer
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
Process intelligence has transformed procurement and order cycles and delivers measurable savings
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users. Simplifying the interface for business stakeholders would significantly accelerate the process. I think introducing a natural language to query interface would allow business users to query data without writing long PQL. Streamlining guided onboarding flows and offering modular plug-and-play dashboard templates tailored to specific roles would shorten ramp-up time for daily users. I think more transparent and predictable consumption-based pricing models would be helpful as data volume scaling can get costly quickly. I would also love to see native, real-time streaming connectors for unstructured data such as emails and support tickets. The learning curve for new users of Celonis is one of the pain points I raised earlier, and I find it to be quite steep.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appsflyer acts as a centralized and only single tool for us, making it a good investment since we do not want to have any additional tools for monitoring or managing it, resulting in a good return on our investment."
"Appsflyer has changed my organization positively as it marks the beginning of client engagement and the client engaging funnel."
"Appsflyer has positively impacted our organization by improving the particular events' properties."
"From the Appsflyer dashboard, I would say the most valuable feature I use while developing is the real-time tracking feature, which is pretty good."
"In my opinion, the best features Appsflyer offers are reliable performance, very fast speeds, and a user-friendly UI."
"Appsflyer has positively impacted my organization by helping me quickly integrate with Facebook and Reddit without having to write a bunch of APIs or having to install the Facebook SDK into my mobile apps."
"Appsflyer has positively impacted our organization by allowing us to perfect our marketing ideals informed by the analytics and metrics derived from it."
"Appsflyer is one of the strongest platforms for mobile attribution, deep linking, and ecosystem integration, and it actually delivers strong value for performance driven brands."
"After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively."
"Celonis is a very good tool that can improve your business process in a single package."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"The training material is good, the information is very systematic, detailed, and comprehensive, and they have a training video for almost every single thing, which makes it easier to know how to use the tool."
"They have a good UI and good features for data extraction, data load, and data transformation."
"The solution offers very good division management."
"It's the first solution that combines business competence and capabilities with technological capabilities."
"They have a very unique product because it gives the user a dashboard, and end-users can easily evaluate the differences and get the required output."
 

Cons

"Some clients also mention that the pricing for Appsflyer can become expensive as apps scale and attribution volumes grow, especially for high growth consumer apps."
"An area of improvement for Appsflyer is the large number of reports and dashboards."
"Appsflyer can be improved with event de-duplication."
"It is difficult to predict the price for Appsflyer as it is based on conversions. It is also expensive."
"Appsflyer could improve its documentation so that developers can implement it better."
"Appsflyer is a powerful application, but sometimes having a lot of reports and charts can become complex initially and has a learning curve to it."
"Many times we run into problems, and Appsflyer tech support is hard to reach."
"I feel that a feature improvement would be beneficial. After performing all the user actions, we were supposed to wait a few minutes, maybe two or five, and then check Appsflyer to download it, as there is no UI or UX to display user journey actions and properties directly."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions."
"Celonis does not provide a detailed picture of user activities within processes because it relies on event logs from ERP systems."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"With every upgrade, the product is completely changed."
"They need to provide readymade value stream mapping."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"The cost could be improved."
 

Pricing and Cost Advice

Information not available
"Celonis is expensive, but it is functional."
"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."
"Celonis is cost-effective."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"Though Celonis is a bit pricey, it is worth it."
"The solution’s pricing is high when compared to other process mining tools."
"Celonis offers free learning possibilities. I am using the free version of Celonis."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Manufacturing Company
17%
Outsourcing Company
8%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise47
 

Questions from the Community

What is your experience regarding pricing and costs for Appsflyer?
My experience with pricing, setup costs, and licensing is that it is quite high.
What needs improvement with Appsflyer?
Pricing is a major area for improvement, as costs rise quickly as our app grows. The pricing becomes significantly expensive as event volume increases, so a clearer or more predictable pricing tier...
What is your primary use case for Appsflyer?
I came across Appsflyer very recently, using it for three months in the business profile. We primarily use Appsflyer for measuring campaigns and targeting expertise. Appsflyer is a primary tool in ...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, r...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Appsflyer vs. Celonis and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.