AppPulse Suite [EOL] vs Workspace ONE Intelligence comparison

Why PeerSpot?

OpenText and Omnissa are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 94% of OpenText users are willing to recommend the solution, compared to 100% of Omnissa users who would recommend it.

AppPulse Suite [EOL]

Read 15 AppPulse Suite [EOL] reviews

94% willing to recommend

Workspace ONE Intelligence

Read 4 Workspace ONE Intelligence reviews

2,352 Views
2,234 Comparison Views

100% willing to recommend

AppPulse Suite [EOL]

Workspace ONE Intelligence

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between AppPulse Suite [EOL] and Workspace ONE Intelligence based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: October 2026).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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Helped 920,223 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppPulse Suite [EOL]

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Workspace ONE Intelligence

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), Mobile APM (6th)

Featured Reviews

it_user567780

Infrastructure Team Lead at a tech services company with 501-1,000 employees

Helps me be proactive in solving a customer's problem before it even happens

This is a new solution by HP. It's less than two years, we're among the first to implement the solution, so I'm sure that there is a lot of room for enhancement and continuous improvement in the future. They have added a new feature, which was not part of the solution, which is they support what they call hybrid apps; before, it was only supporting native. That is something they work with your R & D, whereby they support this feature in the parent version of AppPulse.

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reviewer2788500

Network Operations Engineer at a media company with 1,001-5,000 employees

Proactive monitoring has transformed compliance checks and reduces help desk tickets daily

During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customers are seeing the benefits immediately, mainly in the back office."

"It identifies transactions and flows of the operations that our customers use with our mobile application."

"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."

"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."

"This product has many valuable features, and it is very important for us to identify the response time, identify the different operating systems, the brand of the smart phones, and where customers are using them - not only in Mexico, but in different parts of the world."

"The application is easy to use, as it is friendly and graphic."

"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."

"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications, for some applications we've never been able to monitor before, some older legacy applications."

More AppPulse Suite [EOL] pros

"I would rate Workspace ONE Intelligence nine out of ten."

"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."

"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."

"Integration is also very easy."

Cons

"The one that sticks out in my mind is some flexibility to do recurring downtime."

"There are some things I look forward to – alerts, service level management calculations, API so I can get the data from somewhere else rather than just the website, customizable time frame so I can adjust the date and time."

"We are using AppPulse, but not as extensively as we expected, due to the limitations and the regulations that we have to meet."

"There are some cases where the product cannot perform an analysis initially, and this may be a stability issue."

"However, false positives is definitely something you will need to watch out for."

"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."

"I think the product was premature."

"In the next release, I would like to see heat-map tracking."

More AppPulse Suite [EOL] cons

"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."

"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."

"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."

"Windows devices management needs improvement."

Pricing and Cost Advice

"It was a no-brainer from a cost perspective compared to the other tools that we buy as an IT organization."

"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."

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Top Industries

By visitors reading reviews

Construction Company

17%

Financial Services Firm

16%

Manufacturing Company

14%

Outsourcing Company

Comms Service Provider

14%

Manufacturing Company

13%

Construction Company

13%

Energy/Utilities Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	6

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Workspace ONE Intelligence?

Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...

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What needs improvement with Workspace ONE Intelligence?

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What advice do you have for others considering Workspace ONE Intelligence?

My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...

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Comparisons

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Compared 14% of the time

Alluvio Aternity vs AppPulse Suite [EOL]

Compared 9% of the time

Stackify vs AppPulse Suite [EOL]

Compared 8% of the time

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Splunk AppDynamics vs Workspace ONE Intelligence

Compared 18% of the time

New Relic vs Workspace ONE Intelligence

Compared 18% of the time

Epsagon vs Workspace ONE Intelligence

Compared 11% of the time

Dynatrace vs Workspace ONE Intelligence

Compared 5% of the time

POWERHOUSE Application Performance Monitoring vs Workspace ONE Intelligence

Compared 5% of the time

More Workspace ONE Intelligence Competitors

Product Reports

Buyer's Guide

AppPulse Suite [EOL]

October 2026

Download AppPulse Suite [EOL] product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

Download Workspace ONE Intelligence product report

Also Known As

Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulse

Apteligent, Crittercism

Overview

Micro Focus AppPulse Mobile is the first self-service SaaS solution that tracks the real user experience of your mobile apps constantly monitoring performance, stability and resource usage. The tool provides FunDex – a mobile app quality score that provides a top-level view of problems that negatively impact the user experience with recommendations to explore and fix the root cause of each issue.

OpenText

Workspace ONE Intelligence provides comprehensive insights and automation capabilities. It offers advanced analytics to streamline operations and enhance productivity through contextual intelligence and automated workflows, making it an ideal choice for businesses seeking to optimize resource use.

Focusing on data-driven decisions, Workspace ONE Intelligence delivers crucial analytics that improve security, compliance, and operational efficiency. Businesses leverage its powerful tools to automate processes and gain visibility into their IT environments. This platform enables companies to harness data effectively, leading to improved decision-making and resource allocation.

What are the standout features of Workspace ONE Intelligence?

Automation Workflows: Simplifies repetitive tasks, enhancing productivity.
Unified Data Aggregation: Provides a consolidated view of data across devices and applications.
Advanced Analytics: Delivers actionable insights into device performance and security risks.

What benefits and ROI can users expect when reviewing?

Increased Efficiency: Automation reduces manual overhead, saving time.
Enhanced Security: Comprehensive analytics identify potential threats early.
Cost Savings: Streamlined processes result in more effective resource allocation.

In finance, Workspace ONE Intelligence is used to manage sensitive client data securely, while in healthcare, it ensures compliance and seamless operation of medical devices. Retailers use it to optimize inventory and improve customer experiences through data-driven insights.

Omnissa

Sample Customers

SpeechTrans, Gulliver Group

AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.