Appian and Avo Discover are both leading software solutions in the enterprise software category. While Avo Discover excels in features, Appian receives more positive feedback on ease of deployment and customer service, giving it the upper hand in overall user satisfaction.
Features: Appian provides workflow automation, comprehensive integration capabilities, and user-friendly interface customization. Avo Discover offers advanced search functionalities, efficient data discovery tools, and enhanced analytics capabilities.
Room for Improvement: Appian users desire more intuitive customization options, better documentation, and improved scalability. Avo Discover users mention the need for enhanced scalability, better geographic data support, and more robust tech infrastructure.
Ease of Deployment and Customer Service: Appian is praised for its smooth deployment process and responsive customer support. Avo Discover's deployment process is noted as more complex, though its support team is quick to resolve issues.
Pricing and ROI: Appian's pricing is premium but is justified by the high ROI reported by users. Avo Discover offers more competitive initial setup costs; however, users indicate a slower ROI realization.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Avo Discover is an intuitive process discovery solution that helps teams document, prioritize, and optimize business processes. It enables the teams to stitch together individual tasks into end-to-end business processes with a few button clicks, saving time and effort on manual process documentation. The identified processes are further utilized for robotic process automation or test automation.
Avo Discover works seamlessly across the web, Windows, desktop, Citrix, Mainframe, SAP ECC, and SAP S/4HANA. This heterogeneous capability makes it easier for users to document processes across various applications.
Built to empower both technical and non-technical users alike, it lets teams collaborate actively and understand and map out the business process. The captured processes are converted into logical workflow charts with accompanying screenshots and object mappings per step. What took days and weeks when done manually now only takes a few hours.
The logical workflows make it easy to visualize the steps involved in the business process and optimize them confidently. This further helps prioritize the suitable candidates for automation. When used with Avo Assist, our resilient robotic process automation solution, users can create digital assistants and automate the entire process with a few clicks of the button.
Knowing the business process thoroughly with a well-documented process also means improved compliance and governance.
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