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Appgate SDP vs Citrix Secure Private Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Appgate SDP
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
7
Ranking in other categories
ZTNA as a Service (17th), ZTNA (8th), Secure Access Service Edge (SASE) (17th), Microsegmentation Software (8th)
Citrix Secure Private Access
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
ZTNA (11th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
RR
Senior Full Stack Engineer at a manufacturing company with 10,001+ employees
Zero-trust access has improved our secure VPN connectivity and protected internet usage
If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory. Currently, the UI feels as though it is doing something behind the scenes, and at first sight, nobody can understand what this application is for. I think that is the main thing regarding needed improvements.
SK
Enterprise Architect at Wipro Limited
Zero trust architecture strengthens security with seamless login experiences and reliable global access
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applications may need additional integration efforts for seamless access, and I may face restrictions if device posture fails compliance checks. The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons. Initial setup and policy tuning can be complex, especially in large environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Technical support is pretty sharp and very responsive."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"One of the most important features is stopping lateral movement across our network."
"The interface is really friendly. It's simple to understand."
"It is pretty stable."
"The flexibility of the tool is valuable; it is very robust, has a very robust configuration capability, is pretty well documented, and is also good interface-wise."
"Appgate SDP has positively impacted my organization, as we are using it to securely access the internet after the cyber attack."
"It is a scalable solution...The support answers your questions very fast."
"Appgate SDP is the best solution for micro-segmentation and supplying VPN solutions."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"The convenience of being able to work from home is most valuable; it is not really different from working in the office, it is easy and simple, and it has got an easy interface."
"It provided us the same experience anywhere on any device."
"Virtual desktops and virtual apps are most valuable."
"The most valuable feature of Citrix Secure Private Access is its Zero Trust architecture, which enhances security by granting access based on identity and device posture."
"It is easy and simple, and it has got an easy interface. It is not hard to learn. With just three clicks, you log in, and you're there."
 

Cons

"I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubleshooting policy issues."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"The reporting feature needs improvement."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"If I could change or improve anything about Appgate SDP, it would be to enhance the user experience by improving the UI so that it is more explanatory."
"The user interface should be improved as it is not very easy to work with the updates."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel."
"On the cloud, when you make some changes, it may be difficult."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons."
"When we go to print, we have to go through secure print. The secure printing kind of takes a while. It is a little latent."
"INGPU for engineering software is an area of improvement. There should be better licensing options."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
"The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
"We pay $100 per user per month. One license for the site is around $17."
"There are costs in addition to the standard licensing fees. They should provide better licensing options."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Manufacturing Company
13%
Comms Service Provider
7%
Financial Services Firm
6%
Government
6%
Comms Service Provider
13%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Appgate SDP?
Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pric...
What needs improvement with Appgate SDP?
The reporting can be improved, as Appgate SDP is strong but could benefit from enhanced reporting features. This woul...
What is your primary use case for Appgate SDP?
I work as a Cloud Operations Engineer at PowerSchool India Private Limited, and I have been using Appgate SDP for abo...
What needs improvement with Citrix Secure Workspace Access?
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applic...
What is your primary use case for Citrix Secure Workspace Access?
I primarily use Citrix Secure Private Access ( /products/citrix-secure-private-access-reviews ) for Zero Trust Networ...
What advice do you have for others considering Citrix Secure Workspace Access?
I rate Citrix Secure Private Access overall at eight. Although Citrix licensing can help customers save costs where C...
 

Also Known As

iBoss Cloud Platform
No data available
Citrix Secure Workspace Access, Citrix Access Control, Citrix Secure Internet Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
The Messenger
Find out what your peers are saying about Appgate SDP vs. Citrix Secure Private Access and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.