We performed a comparison between AppDynamics and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"It is a stable solution."
"We set up alerts recently so we can fix any issues more quickly in production."
"Capacity planning is, in my opinion, the most useful."
"Autodiscovery of application topology, based on real user traffic."
"We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"The most valuable features are visibility, real-time, on-demand."
"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"There are too many installers available for this solution."
"AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"We have had downtime, which has been the result of config, application, or cord issues."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"The stability is only fair. It goes down a lot."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews. AppDynamics is rated 8.2, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog and Splunk Enterprise Security, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, SolarWinds NPM and Pico Corvil Analytics.
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