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NETSCOUT nGeniusONE vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
NETSCOUT nGeniusONE boosts productivity by quickly resolving issues, enhancing uptime, and offering visibility, albeit with higher costs than some competitors.
Sentiment score
7.2
Splunk AppDynamics improved productivity, software quality, and customer satisfaction, offering significant operational benefits despite its cost.
It's very hard to find ROI because we are currently focused only on the on-premises applications.
 

Customer Service

Sentiment score
6.2
NETSCOUT nGeniusONE's customer service is praised for responsiveness, but opinions vary due to support cost and availability concerns.
Sentiment score
7.3
Splunk AppDynamics' customer service is responsive and customer-focused, though some users note delays and variable technical expertise.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
The customer service and support are helpful and responsive.
 

Scalability Issues

Sentiment score
8.7
NETSCOUT nGeniusONE is scalable and adaptable, handling increased workloads with options for seamless integration amidst budget challenges.
Sentiment score
7.4
Splunk AppDynamics is scalable and suitable for enterprises, though some encounter configuration issues and licensing costs may impact perceptions.
The solution is highly scalable and accommodates the growth needs effectively.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
We have tried it with a maximum of 500 concurrent users, and it provided all the required information.
I did not find any Docker solution available with it, and a separate instance has to be installed.
 

Stability Issues

Sentiment score
8.7
NETSCOUT nGeniusONE is generally stable, with minor tweaks needed; downtime is often due to users' server issues.
Sentiment score
7.7
Splunk AppDynamics is praised for stability and reliability, with minor issues efficiently resolved, ensuring user satisfaction across environments.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
I can rate it nine out of ten.
 

Room For Improvement

NETSCOUT nGeniusONE needs interface simplification, better integration, improved security, bug-free upgrades, and modular pricing for enhanced usability.
The Splunk AppDynamics UI is complex, lacking mobile support and integration ease, with network visibility and documentation issues.
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Splunk AppDynamics provides an end-to-end view of the application but misses the infrastructure part, which is crucial.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
 

Setup Cost

NETSCOUT nGeniusONE is pricey but valued for reliability and support, though costs rise significantly with scaling and licensing.
AppDynamics is costly but valuable, requiring careful assessment and negotiation for better pricing compared to alternatives like Dynatrace or Datadog.
The cost depends on the size of the customer, as sizing controls the pricing.
We find its pricing reasonable and competitive.
Customers have to pay a premium price, however, they receive considerable value from the product.
All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage.
 

Valuable Features

NETSCOUT nGeniusONE offers comprehensive network visibility, real-time monitoring, and seamless platform integration for efficient performance management and troubleshooting.
Splunk AppDynamics users appreciate its easy interface and features for performance monitoring, real-time alerts, and detailed diagnostics.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
I work with the AI-powered anomaly detection and root cause analysis for troubleshooting. Users can see the error and the message with the error on the dashboard, and they can see exactly what error they are encountering.
What I like the most about Splunk AppDynamics is the end-to-end observability for the application, along with traces.
The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows.
 

Categories and Ranking

NETSCOUT nGeniusONE
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
Network Monitoring Software (19th)
Splunk AppDynamics
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
247
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)
 

Mindshare comparison

NETSCOUT nGeniusONE and Splunk AppDynamics aren’t in the same category and serve different purposes. NETSCOUT nGeniusONE is designed for Network Monitoring Software and holds a mindshare of 1.6%, up 1.6% compared to last year.
Splunk AppDynamics, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 4.7% mindshare, down 6.1% since last year.
Network Monitoring Software
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
Educational Organization
46%
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Also Known As

NETSCOUT nGenius, nGeniusONE
No data available
 

Overview

 

Sample Customers

Cerner Corporation
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: April 2025.
851,491 professionals have used our research since 2012.