We performed a comparison between Apiiro and ServiceNow Security Operations based on real PeerSpot user reviews.
Find out in this report how the two Risk-Based Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The workflow automation is likely the best aspect of the solution."
"Apiiro's secrets detection feature has saved us several times, which we appreciate greatly."
"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."
"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"My favorite feature is the application vulnerability scanner."
"The product has a very simple UI."
"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user."
"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."
"The ease of use is great."
"User management is a little bit clunky."
"I would like support for our self-hosted Git server, other than GitHub, just regular Git."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"It's very slow. When you click a button or update a field, it takes forever to actually react."
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"It doesn't interact with things very well."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"We'd like customization to be easier in terms of the UI and using the dashboards."
"The threat intelligence module needs a better dashboard."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
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Apiiro is ranked 10th in Risk-Based Vulnerability Management with 2 reviews while ServiceNow Security Operations is ranked 6th in Risk-Based Vulnerability Management with 14 reviews. Apiiro is rated 8.6, while ServiceNow Security Operations is rated 8.0. The top reviewer of Apiiro writes "A great secrets detection feature, good visibility, and integrates well". On the other hand, the top reviewer of ServiceNow Security Operations writes "Mature with nice UI and customizable workflows". Apiiro is most compared with Snyk, Ox Security, Cycode, SonarQube and Semgrep Supply Chain, whereas ServiceNow Security Operations is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Microsoft Sentinel, IBM Resilient and Swimlane. See our Apiiro vs. ServiceNow Security Operations report.
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