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Apiiro vs ServiceNow Security Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apiiro
Ranking in Risk-Based Vulnerability Management
21st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Static Application Security Testing (SAST) (27th), Software Composition Analysis (SCA) (19th), API Security (16th), Software Supply Chain Security (12th), Application Security Posture Management (ASPM) (12th)
ServiceNow Security Operations
Ranking in Risk-Based Vulnerability Management
12th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
24
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)
 

Mindshare comparison

As of August 2026, in the Risk-Based Vulnerability Management category, the mindshare of Apiiro is 1.6%, up from 0.8% compared to the previous year. The mindshare of ServiceNow Security Operations is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Risk-Based Vulnerability Management Mindshare Distribution
ProductMindshare (%)
ServiceNow Security Operations1.6%
Apiiro1.6%
Other96.8%
Risk-Based Vulnerability Management
 

Featured Reviews

Kunal M - PeerSpot reviewer
Capability Center Leader, ETRM Platforms at Shell
Comprehensive risk analysis helps identify key performance trends but report access needs improvement
My first feedback for Apiiro is that it is very slow, extremely slow. The moment I select from the entire list of repositories in my vertical, which is almost more than 400 repositories, it takes a lot of time for me to load the report. Sometimes it fails. I do not have Role-Based Access Control (RBAC). It's only given to the application security team, and Apiiro as a vendor does not have the rollback access control enabled for the clients, so that would have given me access to the reports tab, which would have made my life easier. Currently, I have to go to the risks tab to pull out all this information. I started exploring dashboards with Copilot. I need to reach out to the Apiiro teams to see if I can get an access token so that I can pull out a Power BI dashboard. I think Apiiro definitely has its own capabilities, but if there are access tokens that teams can use to build a custom dashboard, that would be great. This might already exist, but that is something which will ease the vulnerability management day-to-day activities.
Suhel Khan - PeerSpot reviewer
Senior Consultant (Siem Admin) at IBM
Precise incident handling has improved reporting and searching across complex security cases
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show that the status is still in progress, which is currently in a beta version, would definitely help people to understand that the status has changed for the incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Apiiro's secrets detection feature has saved us several times, which we appreciate greatly."
"The positive impact I have seen from working with Apiiro for my company includes the metrics that we get from Apiiro, which have been extremely helpful."
"The workflow automation is likely the best aspect of the solution."
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"I will recommend it to others as it is an enterprise application used by large companies for ticketing purposes."
"Basically, everything is consolidated into ServiceNow, so most organizations have configuration items in ServiceNow, ServiceNow has a vulnerability module as well, so it brings in data from third-party tools and it can utilize that data itself in Security Operations."
"It has helped optimize security costs by consolidating multiple tools into one platform."
"The product has a very simple UI, I like the look and feel, and I find it very easy to navigate."
"The ease of use is great."
"When things are set up correctly it goes really smooth, however, it's getting there that takes time."
"It's stable."
 

Cons

"My first feedback for Apiiro is that it is very slow, extremely slow."
"I would like support for our self-hosted Git server, other than GitHub, just regular Git."
"User management is a little bit clunky."
"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."
"The dashboard and playbook creation will need to improve"
"It's very slow. When you click a button or update a field, it takes forever to actually react."
"You can't connect to anything. It doesn't interact with things very well."
"The threat intelligence module needs a better dashboard."
"The product of ServiceNow Security Operations needs more features. The product is called SecOps, but it is not security operations in terms of SIEM solutions."
"It would be ideal if there were already integrations available in ServiceNow with third-party tools."
"The initial setup is difficult."
 

Pricing and Cost Advice

Information not available
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"The product is more expensive than other solutions."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"This product is a good value for the money."
"It is an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Construction Company
7%
Healthcare Company
6%
Financial Services Firm
14%
Manufacturing Company
13%
Comms Service Provider
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise17
 

Questions from the Community

What needs improvement with Apiiro?
One area Apiiro could improve is reporting customization and dashboard flexibility with more advanced filtering and easier communication.
What is your primary use case for Apiiro?
Apiiro is primarily used for code scanning and integration with source code control. The main use cases include code scanning and code snippet analysis. Apiiro provides security and visibility by h...
What advice do you have for others considering Apiiro?
I would highly recommend Apiiro and a clear understanding of the API landscape and integration requirements before implementing it. Apiiro provides the most value to organizations that have multipl...
What is your experience regarding pricing and costs for ServiceNow Security Operations?
In my opinion, the pricing is quite affordable considering the features, and I do not find it expensive. I would not call it cheap; rather, I am looking at it as a product owner.
What needs improvement with ServiceNow Security Operations?
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show th...
What advice do you have for others considering ServiceNow Security Operations?
For someone looking to use ServiceNow Security Operations, I recommend that they read about the documentation and spend one or two hours familiarizing themselves with FortiGating, and that will be ...
 

Also Known As

Apiiro Control Plane (ASOC), Apiiro API Security (SAST), Apiiro Open Source (SCA)
No data available
 

Overview

 

Sample Customers

Morgan Stanley, Rakuten, Jack Henry, SoFi, Colgate, Navan
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Find out what your peers are saying about Apiiro vs. ServiceNow Security Operations and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.