We performed a comparison between Apica Synthetic and Azure Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is application monitoring."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"Working with the solution is very easy. It's user-friendly."
"We like the performance of the product."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The stability of New Relic APM is very good."
"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"You can scale the product."
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."
"Azure Monitor is very stable."
"It has good troubleshooting features."
"The solution works well overall. It's easy to implement and simple to use."
"Provides an overview and high-level information."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"I haven't come across any features that are lacking."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"It would be nice if there were pre-made dashboards."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."
"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."
"If it is configured incorrectly, you can end up with a huge bill."
"Setting up this solution is complex. It's also missing the functionality of assigning alerts."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"This solution has fewer features than some of its competitors, so adding more features to it would make it better."
"The solution should have cross-connection or cross-communication between tech partners."
"Currently, it seems it's complicated to get the correct information in terms of what to do and how things work."
"In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs."
"Lacks information including details related to where problems lie."
Apica Synthetic is ranked 24th in Application Performance Management (APM) with 3 reviews while Azure Monitor is ranked 5th in Application Performance Management (APM) with 13 reviews. Apica Synthetic is rated 8.6, while Azure Monitor is rated 7.6. The top reviewer of Apica Synthetic writes "Enabled us to set up business logic on the availability of our services, with multiple criteria to trigger an alert". On the other hand, the top reviewer of Azure Monitor writes "Low-priced and stable tool for data export and visualization, but has very few features". Apica Synthetic is most compared with Instana Dynamic APM, AppDynamics, Datadog and Dynatrace, whereas Azure Monitor is most compared with Datadog, Splunk, Dynatrace, AWS X-Ray and SolarWinds Server and Application Monitor. See our Apica Synthetic vs. Azure Monitor report.
See our list of best Application Performance Management (APM) vendors.
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