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Anaplan vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Anaplan users save on costs, improve efficiency, and see increased sales and ROI, especially within the first year.
Sentiment score
1.9
SAP S/4HANA Cloud offers significant operational benefits and cost efficiencies, with varied return timelines affected by project characteristics.
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
Ho Finance Methods and Tools at Airbus Atlantic
 

Customer Service

Sentiment score
5.2
Anaplan's customer service is responsive and helpful, though complex issues may take longer, and lacks a support portal.
Sentiment score
6.5
SAP S/4HANA Cloud support receives mixed reviews due to varying response times, consultation quality, and dependency on premium packages.
The technical support from Anaplan is amazing, with a dedicated team to assist in case of any issues.
Lead Analyst at a manufacturing company with 10,001+ employees
We are getting the kind of support that we need from Anaplan.
Anaplan Solution Architect at a media company with 10,001+ employees
In terms of technical support, I would rate Anaplan a two out of ten, as they are poor.
Director - Finance Systems at QualiTest Group
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
Managing Director at Global Information Technology Corporation
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
DGM (IT) at IndianOil Adani Ventures Limited
SAP is continuously improving the functionalities towards the current versions.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Scalability Issues

Sentiment score
6.6
Anaplan offers scalable solutions for large enterprises, enhancing connectivity and integration despite rising costs with larger implementations.
Sentiment score
6.7
SAP S/4HANA Cloud is highly scalable, supporting growth and innovation with modular architecture, though budget affects scalability.
Anaplan had issues before, but the new Polaris engine solves them.
Lead Analyst at a manufacturing company with 10,001+ employees
We are evaluating how scalable SAP S_4HANA Cloud has been; moving to the latest version poses not much of a challenge compared to on-prem upgrades, as SAP handles the technical areas.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
The only thing is that you have to have money to scale those things because it is very costly.
Sap Specialist at Victoria's Secret
 

Stability Issues

Sentiment score
7.7
Anaplan is praised for stability, reliable performance, minimal maintenance, improved integration, and consistently high uptime ratings of nine out of ten.
Sentiment score
7.2
SAP S/4HANA Cloud is praised for stability and performance, with minimal downtime and high ratings despite occasional infrastructure issues.
Anaplan is performing very well with new features.
Director - Finance Systems at QualiTest Group
Usually SAP S/4HANA Cloud is really stable.
Partner at Deloitte
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
Chief Operating Officer at Digital365
It is very flexible and can cater to every industry.
DGM (IT) at IndianOil Adani Ventures Limited
 

Room For Improvement

Users desire enhanced Anaplan features including better automation, visualization, customization, pricing, performance, and machine learning capabilities to boost adoption.
SAP S/4HANA Cloud users seek better costs, UX, integration, support, and customization for improved flexibility and performance.
If any kind of history can be captured on the front-end UX page, that would be really appreciated and helpful.
Anaplan Solution Architect at a media company with 10,001+ employees
Anaplan cannot perform some tasks handled by Planning Analytics due to their different foundations, Anaplan on Hyperblock technology and TM1 on OLAP.
IBM Planning Analytics SME and Developer at a insurance company with 10,001+ employees
One improvement that could be added to Anaplan is to stabilize the models when data complexity increases, allowing us to manage our time and space well.
Anaplan Model Builder at Xenlytics
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
Managing Director at Global Information Technology Corporation
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
DGM (IT) at IndianOil Adani Ventures Limited
 

Setup Cost

Anaplan offers premium pricing from $30,000 annually, with costs based on user, storage, tier, and additional features.
SAP S/4HANA Cloud offers higher-end pricing, suitable for large enterprises, but may be expensive for smaller businesses.
Currently, Anaplan is more expensive compared to other tools.
Product Support Engineer at JSW
The pricing is slightly on the premium side, but I do not have detailed knowledge about the exact licensing structure.
Lead Analyst at a manufacturing company with 10,001+ employees
 

Valuable Features

Anaplan offers user-friendly, cloud-based, real-time planning and integration with strong automation, reporting, and scalability for diverse industries.
SAP S/4HANA Cloud offers seamless integration, real-time analytics, and scalability, enhancing efficiency with advanced analytics and intuitive UX design.
Anaplan's connected planning feature is its most valuable aspect, allowing for seamless financial planning, HR planning, and updates.
Lead Analyst at a manufacturing company with 10,001+ employees
The integration is very seamless compared to any other tools in the market, making Anaplan quite easy to integrate with different tools.
Anaplan Model Builder at Xenlytics
I like about Anaplan the simplicity and the way it makes reporting easier and planning is broken down well.
Associate Manager, Accounting at BIC
Some of the most important features include data analytics and real-time data analysis capabilities.
Ho Finance Methods and Tools at Airbus Atlantic
The integration between SAP EWM and S4HANA Cloud is seamless.
SAP Business Analyst at Jante
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
Chief Operating Officer at Digital365
 

Categories and Ranking

Anaplan
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
36
Ranking in other categories
Business Performance Management (1st), Production Planning (2nd), Predictive Analytics (3rd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
58
Ranking in other categories
Cloud ERP (2nd)
 

Mindshare comparison

Anaplan and SAP S/4HANA Cloud aren’t in the same category and serve different purposes. Anaplan is designed for Business Performance Management and holds a mindshare of 6.5%, down 14.4% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 10.1% mindshare, down 17.5% since last year.
Business Performance Management Mindshare Distribution
ProductMindshare (%)
Anaplan6.5%
Adaptive Insights4.9%
Board4.6%
Other84.0%
Business Performance Management
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA Cloud10.1%
Oracle Fusion Cloud ERP18.7%
NetSuite ERP18.5%
Other52.7%
Cloud ERP
 

Featured Reviews

Segun Oladele - PeerSpot reviewer
Associate Manager, Accounting at BIC
Reporting and forecasting have become more automated through intuitive data organization and flexible number calendarization
I do not have any improvements from my own end at this time.There are some specific features or functionality that I would like to see included in Anaplan in the future. From what we have been using, I do not think there is any specific one because we import and export numbers. Importing and exporting with CSV files is already available in Anaplan. I do not have any special requests from Anaplan. I still decided to give Anaplan an eight because I have not seen a specific dashboard on Anaplan. Anaplan could have a dashboard where you can see the flow of your numbers displayed on pictorials rather than just saying this is the number. Simple dashboards should be implemented.
PK
Partner at Deloitte
Financial processes have become automated and integrated reporting delivers faster insights
A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to shift between different products and getting some kind of credits. People perceive that as intransparent and also not really flexible. This is what I would say. And obviously, as the product is quite complex, it's not intuitive. But this is basically the business processes. I would say the business processes themselves are complex, so I think this is not a problem of the system, it's rather a problem of the business processes that are trying to be reflected in the system. It's not a disadvantage but just a perception clients often quote. Everybody can improve. I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service, do you have the basic support? Obviously, the basic support is lacking, but the SAP premium engagement, if you have chosen that one, then that's adequate. It's not, I would say it's not a great experience, but it's a good support. If you pay for it, you get what you need.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
8%
Retailer
6%
Financial Services Firm
18%
Construction Company
9%
Manufacturing Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

What are your main use cases for Anaplan?
Anaplan is an industry-leading cloud-based corporate performance management (CPM) platform that combines business planning and analytics in a single solution. It is designed to assist organizations...
Is Board better than Anaplan as a Business Intelligence (BI) solution?
We've had several FP&A departments include Anaplan in their analytics discussions, and while BI information IS generated, the focus is generally on compiling input from various sources and simu...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
I do not have the details with me at this moment as it is very difficult to share. However, there are a lot of SAP forums where we have participated and provided inputs, especially in the retail se...
What is your primary use case for SAP S/4HANA Cloud?
We are using SAP S_4HANA Cloud for a company that specializes in retail and fashion products. Because the company I am referring to is one of the top brands of retail and beauty products, SAP S_4HA...
 

Comparisons

 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

HP, ForeScout, DocuSign, EAT, Pandora, Aviva, Intel Security, Zalora
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about Anaplan, SAP, Oracle and others in Business Performance Management. Updated: June 2026.
902,456 professionals have used our research since 2012.