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Anaplan vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Anaplan users gain ROI from reduced costs, efficiencies, increased sales, improved decision-making, and enhanced planning accuracy.
Sentiment score
4.5
SAP S/4HANA Cloud users saw long-term ROI and efficiency, despite high initial costs and varied experiences.
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
 

Customer Service

Sentiment score
5.7
Anaplan's customer service is highly rated for its fast, skilled support and effective resolutions with minimal unresolved issues.
Sentiment score
6.9
SAP S/4HANA Cloud's service is praised for professionalism but criticized for long response times and support channel navigation challenges.
The technical support from Anaplan is amazing, with a dedicated team to assist in case of any issues.
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
For support of this product, I would rate it nine points.
 

Scalability Issues

Sentiment score
7.5
Anaplan offers excellent scalability and integration for enterprises, though initial design may impact storage costs despite recent improvements.
Sentiment score
7.7
SAP S/4HANA Cloud is praised for scalability, adaptability, and integration, suiting both large and small enterprises effectively.
Anaplan had issues before, but the new Polaris engine solves them.
 

Stability Issues

Sentiment score
8.0
Anaplan is praised for its stable, high-performance cloud computing, minimizing manual tasks, and quickly resolving any rare downtimes.
Sentiment score
7.4
SAP S/4HANA Cloud is praised for stability and performance, though updates and customizations can occasionally affect reliability.
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
It is very flexible and can cater to every industry.
 

Room For Improvement

Anaplan users seek improvements in model sizing, reporting, visualization, performance, integration, dashboards, and usability for non-technical users.
SAP S/4HANA Cloud needs interface, mobile, and user improvements, with cost, integration, and complexity posing challenges for businesses.
Advanced planning with AI, machine learning, and related plugins would be great to see in the future.
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
 

Setup Cost

Anaplan's premium pricing involves high initial costs, scales with usage, and is justified by its leading market position.
SAP S/4HANA Cloud pricing is modular and expensive, typically more suitable for larger enterprises than smaller businesses.
The pricing is slightly on the premium side, but I do not have detailed knowledge about the exact licensing structure.
 

Valuable Features

Anaplan offers intuitive dashboards, real-time updates, user-friendly interface, scalable features, and seamless integration, enhancing business planning efficiency.
SAP S/4HANA Cloud enhances business efficiency with integration, real-time analytics, scalability, and global access, supporting diverse platforms.
Anaplan's connected planning feature is its most valuable aspect, allowing for seamless financial planning, HR planning, and updates.
Some of the most important features include data analytics and real-time data analysis capabilities.
SAP S_4HANA Cloud has OLTP and OLAP together in the same system.
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
 

Categories and Ranking

Anaplan
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Business Performance Management (2nd), Production Planning (5th), Predictive Analytics (4th)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

Anaplan and SAP S/4HANA Cloud aren’t in the same category and serve different purposes. Anaplan is designed for Business Performance Management and holds a mindshare of 13.1%, down 15.1% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 16.9% mindshare, up 12.2% since last year.
Business Performance Management
Cloud ERP
 

Featured Reviews

Antonio Flor - PeerSpot reviewer
Real-time data integration enhances operational efficiency and flexibility
As a client developer and solutions architect, I use Anaplan for building modules and deploying logic end-to-end. I work closely with the business in an agile manner to ensure the model aligns with business needs Anaplan offers flexibility in building different options within the platform. The…
Ramesh Pampana - PeerSpot reviewer
Extensive real-time analytics and superior support enhance decision making but continued product evolution impacts existing investments
Improvement is needed, and they need to slow down. When I say slow down, they need to do more validation. Things are going rapidly and changing fast. For example, they moved from SAP SRM product to SAP CLM. They bought IBM CLM and marketed it as SAP CLM. Shortly after, they bought SAP Ariba and discontinued the SAP CLM product. Now they state that SAP SRM is outdated and has reached sunset. The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs. From a consulting perspective, it appears that SAP's biggest competitor is itself, as they sometimes discontinue their own products to promote new ones.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
10%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are your main use cases for Anaplan?
Anaplan is an industry-leading cloud-based corporate performance management (CPM) platform that combines business planning and analytics in a single solution. It is designed to assist organizations...
Is Board better than Anaplan as a Business Intelligence (BI) solution?
We've had several FP&A departments include Anaplan in their analytics discussions, and while BI information IS generated, the focus is generally on compiling input from various sources and simu...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
While SAP S/4HANA Cloud offers numerous functional benefits and powerful integration capabilities, there remain certain usability and operational challenges—particularly within the Fiori applicatio...
 

Comparisons

 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

HP, ForeScout, DocuSign, EAT, Pandora, Aviva, Intel Security, Zalora
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about Oracle, Anaplan, IBM and others in Business Performance Management. Updated: June 2025.
861,803 professionals have used our research since 2012.