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Amazon WorkSpaces vs Dell Virtual Desktop Infrastructure (VDI) Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkSpaces
Ranking in Virtual Desktop Infrastructure (VDI)
11th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Desktop as a Service (DaaS) (2nd)
Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
15th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (1st)
 

Mindshare comparison

As of August 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Amazon WorkSpaces is 2.8%, up from 1.3% compared to the previous year. The mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Amazon WorkSpaces2.8%
Dell Virtual Desktop Infrastructure (VDI) Services1.1%
Other96.1%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Sachin Narvekar - PeerSpot reviewer
Technical Lead, AWS at a tech vendor with 10,001+ employees
Migration to cloud for secure and shared workspaces enhances productivity
There could be an end-to-end tool similar to AWS Transform that helps from assessment to migration. A single orchestrator tool could assist with discovery, implementation, and image building for Amazon WorkSpaces. O365 and other Microsoft products can become problematic at times, and there are some network health-related issues that appear occasionally regarding functionality inside Amazon WorkSpaces.
SA
IT Lead at a outsourcing company with 51-200 employees
Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are easy provisioning, an active directory, and mobile access."
"The tool has low latency and multimedia support. For instance, running Zoom calls on Amazon WorkSpaces seamlessly supports local microphones, speakers, and web cameras. This feature is transparent for applications, allowing me to use the Zoom application without requiring exceptional support for remote web cameras or microphones. Amazon WorkSpaces provides this functionality at the operating system level, enabling effortless video conferencing. To my knowledge, Microsoft Remote Desktop does not offer the same support."
"Performance and scalability are valuable features."
"The best thing about Amazon WorkSpaces is the security it provides."
"We can work remotely using the solution."
"I recommend it, definitely, as it is a very flexible solution, scalable, and easy to use, and you can use it from any device, whether you have an iPad, a laptop, a Mac, or Windows, on every platform that supports Google Chrome."
"The product is easy to access. You can access the solution from anywhere at any time."
"The best feature is that it operates very quickly. It depends on the regional location. If we choose a nearby location, nearby servers, it will be best for users to use."
"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
 

Cons

"Making it more self-service friendly would be the implement I'd be looking for. When we have to add new applications, we have to go through the IT to do that, and they need to do some configuration changes. I believe they have to reevaluate the computation and storage and the memory. So this is this is something that as an unrequired and should be changed. Also, the initial start time takes couple of minutes and it is easy for get distracted during the time. So if it can reduce the start time to a reasonable start of time to a reasonable time of five to ten seconds. That will be great."
"The agent sometimes has connectivity issues, but otherwise, it's good."
"O365 and other Microsoft products can become problematic at times, and there are some network health-related issues that appear occasionally regarding functionality inside Amazon WorkSpaces."
"If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it."
"I would say that it is a little complex to configure."
"An area that could be improved is it could work better on VPN. On VPN, it gets some issues, and frequent disconnections happen."
"Amazon WorkSpaces needs to improve its pricing."
"I am not satisfied with the billing part because sometimes it bills for huge usage we are not aware of when we trigger every EC2 instance or every RDS instance."
"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
 

Pricing and Cost Advice

"The solution is not very cheap and it is not too pricey."
"I think that the price can be lower. We have cases where the customer needs to have lower costs. So since we don't have options, like, shadow mode, they need to decrease pricing or have other models for reduced pricing."
"There are several different options available, but it can range anywhere from $85 to $150 a month per machine."
"On a scale of one to ten, where one is low and ten is a high price, I rate the pricing a two."
"The solution is expensive."
"The tool's pricing depends on company turnover and the organization's relationship with Amazon. I rate it a six out of ten."
"We need to spend some amount for the support. Without money, they won't respond."
"It is very expensive."
Information not available
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Top Industries

By visitors reading reviews
Performing Arts
14%
Manufacturing Company
13%
Construction Company
10%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon WorkSpaces?
For Amazon WorkSpaces pricing, I think it is affordable; it is a final decision made through the management part. I am not satisfied with the billing part because sometimes it bills for huge usage ...
What needs improvement with Amazon WorkSpaces?
Desired improvements for Amazon WorkSpaces include faster and more flexible image updates, incremental image updates, patch-only updates, and a much faster push of software configuration changes to...
What is your primary use case for Amazon WorkSpaces?
Amazon WorkSpaces is used to provide a consistent environment for remote workers for testing purposes. Software testing is typically run on those desktops.
What needs improvement with Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services can be improved by integrating more features with AI and incorporating an AI bot. Additionally, it should have strong integration with the VMware ...
What is your primary use case for Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services functions as a peripheral for virtual desktop infrastructure that I use similarly with Citrix Virtual Desktop apps to work in a customer environme...
What advice do you have for others considering Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services works on multifactor authentication to authenticate each user according to their MFA access, which secures registered users and gives permission t...
 

Also Known As

WorkSpaces
Dell Hosted Virtual Desktop Services
 

Overview

 

Sample Customers

GrubHub, Endemol Shine Nederland, CMC Property Services
Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
Find out what your peers are saying about Amazon WorkSpaces vs. Dell Virtual Desktop Infrastructure (VDI) Services and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.