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Amazon WorkSpaces vs Dell Virtual Desktop Infrastructure (VDI) Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkSpaces
Ranking in Virtual Desktop Infrastructure (VDI)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Desktop as a Service (DaaS) (2nd)
Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
24th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (4th)
 

Mindshare comparison

As of May 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Amazon WorkSpaces is 2.4%, up from 0.7% compared to the previous year. The mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Amazon WorkSpaces2.4%
Dell Virtual Desktop Infrastructure (VDI) Services0.8%
Other96.8%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Sachin Narvekar - PeerSpot reviewer
Technical Lead, AWS at a tech vendor with 10,001+ employees
Migration to cloud for secure and shared workspaces enhances productivity
There could be an end-to-end tool similar to AWS Transform that helps from assessment to migration. A single orchestrator tool could assist with discovery, implementation, and image building for Amazon WorkSpaces. O365 and other Microsoft products can become problematic at times, and there are some network health-related issues that appear occasionally regarding functionality inside Amazon WorkSpaces.
Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can work remotely using the solution."
"Amazon WorkSpaces offers several best features including ease of access, security, scalability, anywhere access, and device flexibility."
"For anyone looking at the solution, I can say that it is a good solution and within well-defined price ranges, and a very scalable one."
"The most valuable features are easy provisioning, an active directory, and mobile access."
"The infrastructure is readily available, with minimal latency, which each user can benefit from."
"Performance and scalability are valuable features."
"Persistent storage helps to maintain consistency and data availability across sessions."
"The most valuable feature is the mobility. I can use it anywhere."
"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
 

Cons

"The initial setup was somewhat difficult."
"There is always scope of improvement in the stability."
"Its features for the hardware version could work faster."
"An area that could be improved is it could work better on VPN. On VPN, it gets some issues, and frequent disconnections happen."
"The speed and performance are not always the greatest. It can be improved."
"The solution lacks a shadow mode option, and it needs to have it."
"If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it."
"The agent sometimes has connectivity issues, but otherwise, it's good."
"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
 

Pricing and Cost Advice

"The tool's pricing depends on company turnover and the organization's relationship with Amazon. I rate it a six out of ten."
"It is very expensive."
"There are several different options available, but it can range anywhere from $85 to $150 a month per machine."
"The bundle works out to be approximately $20.00 per month."
"On a scale of one to ten, where one is low and ten is a high price, I rate the pricing a two."
"We need to spend some amount for the support. Without money, they won't respond."
"Price-wise Amazon Workspaces is cheaper than most services available."
"The solution is expensive."
Information not available
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Top Industries

By visitors reading reviews
Performing Arts
17%
Manufacturing Company
13%
Computer Software Company
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon WorkSpaces?
For Amazon WorkSpaces pricing, I think it is affordable; it is a final decision made through the management part. I am not satisfied with the billing part because sometimes it bills for huge usage ...
What needs improvement with Amazon WorkSpaces?
Desired improvements for Amazon WorkSpaces include faster and more flexible image updates, incremental image updates, patch-only updates, and a much faster push of software configuration changes to...
What is your primary use case for Amazon WorkSpaces?
Amazon WorkSpaces is used to provide a consistent environment for remote workers for testing purposes. Software testing is typically run on those desktops.
Ask a question
Earn 20 points
 

Also Known As

WorkSpaces
Dell Hosted Virtual Desktop Services
 

Overview

 

Sample Customers

GrubHub, Endemol Shine Nederland, CMC Property Services
Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
Find out what your peers are saying about Amazon WorkSpaces vs. Dell Virtual Desktop Infrastructure (VDI) Services and other solutions. Updated: May 2026.
894,738 professionals have used our research since 2012.