We performed a comparison between Amazon WorkSpaces and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.
Find out in this report how the two Desktop as a Service (DaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about Amazon WorkSpaces is the security it provides."
"The most valuable features are easy provisioning, an active directory, and mobile access."
"Amazon WorkSpaces is very fast."
"The tool has low latency and multimedia support. For instance, running Zoom calls on Amazon WorkSpaces seamlessly supports local microphones, speakers, and web cameras. This feature is transparent for applications, allowing me to use the Zoom application without requiring exceptional support for remote web cameras or microphones. Amazon WorkSpaces provides this functionality at the operating system level, enabling effortless video conferencing. To my knowledge, Microsoft Remote Desktop does not offer the same support."
"Stability-wise, I rate the solution a ten out of ten."
"The experience is seamless and there is no delay. The performance is very good. Initial startup times is a little bit of wait time, but it is bearable."
"Performance and scalability are valuable features."
"The product is easy to access. You can access the solution from anywhere at any time."
"The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"The remote desktop feature allows employees to work from home."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"Citrix offers a range of products that can be used straight out of the box."
"I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients."
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"The solution lacks a shadow mode option, and it needs to have it."
"Amazon WorkSpaces needs to improve its pricing."
"Its features for the hardware version could work faster."
"The speed and performance are not always the greatest. It can be improved."
"I would say that it is a little complex to configure."
"Configuration was a bit complicated at first but manageable."
"Making it more self-service friendly would be the implement I'd be looking for. When we have to add new applications, we have to go through the IT to do that, and they need to do some configuration changes. I believe they have to reevaluate the computation and storage and the memory. So this is this is something that as an unrequired and should be changed. Also, the initial start time takes couple of minutes and it is easy for get distracted during the time. So if it can reduce the start time to a reasonable start of time to a reasonable time of five to ten seconds. That will be great."
"The product needs to improve its pricing. It should also improve corporate identity management and single sign-on."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"There are a lot of shortfalls with supporting printing over XenApp."
"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"The video conferencing feature needs to be improved."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
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Amazon WorkSpaces is ranked 2nd in Desktop as a Service (DaaS) with 14 reviews while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Desktop as a Service (DaaS) with 90 reviews. Amazon WorkSpaces is rated 8.2, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Amazon WorkSpaces writes "A High Performing Amazon Workspace Solution for Seamless Workspace Management". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Amazon WorkSpaces is most compared with Amazon Appstream, Teradici PCoIP Zero Clients, VMware Horizon DaaS and Nutanix Frame, whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS). See our Amazon WorkSpaces vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report.
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