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Dell Virtual Desktop Infrastructure (VDI) Services vs Horizon 8 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
15th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (1st)
Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
117
Ranking in other categories
User Virtualization (1st)
 

Mindshare comparison

As of August 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 1.1%, up from 0.2% compared to the previous year. The mindshare of Horizon 8 is 6.8%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon 86.8%
Dell Virtual Desktop Infrastructure (VDI) Services1.1%
Other92.1%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SA
IT Lead at a outsourcing company with 51-200 employees
Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.
SF
Architect at Softcat plc
Architects have improved desktop environments and now optimize operations for diverse clients
From my perspective, there is significant room for improvement in Horizon 8. Many customers are actively seeking alternatives to VMware due to recent licensing changes after Broadcom's acquisition, necessitating upgrades or bundles that they often do not require. Given that Omniser builds on VMware technologies, this creates a negative perception, pushing customers to consider different brands or solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"We use VMware Horizon to digitalize environments."
"We like that VMware is the top competitor in virtualization."
"The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers."
"We don't have to pay for HyperFlex. The solution's speed gives a nice user experience."
"The thin image offers efficiency and stability for the system, which is not always available in other alternatives."
"It is wonderful for multi-user environments, and it supports different virtual machines and operating systems."
"The console is straightforward and easy to understand for the end user. It can be deployed on any device, including iPads and Mac OS. Users can access their daily applications and resources provided by the VMware Horizon environment from any device."
"The initial setup is pretty straightforward."
 

Cons

"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
"VMware Horizon needs to integrate with Azure, Teams, and Zoom."
"Horizon 7's performance could be improved."
"The remote application features have some room for improvement."
"Almost all VMware products are designed for the enterprise and it sometimes takes some wise wrangling to make it financially viable."
"View Persona has less features than UEM, and it doesn’t seem updated, which makes a difference for standard edition users."
"The solution’s stability and initial setup could be improved."
"Lacks sufficiently robust audio redirections."
"The initial setup is not always straightforward. It can be a bit complex, a bit difficult."
 

Pricing and Cost Advice

Information not available
"It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
"The price of the solution is affordable. However, there are extra fees for support."
"This solution is expensive. A lot of companies in Mexico find that the price is too high."
"The license for this product is paid on a monthly basis."
"We pay for the solution annually at a cost of approximately 10,000 HKD."
"The solution's pricing depends on certain factors. It would be best if you know which components you are looking for, as you may have other hardware costs. It is recommended if users want to use the VMware HPE as the hypervisor."
"VMware Horizon is priced high."
"I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
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908,877 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Construction Company
10%
Financial Services Firm
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise23
Large Enterprise45
 

Questions from the Community

What needs improvement with Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services can be improved by integrating more features with AI and incorporating an AI bot. Additionally, it should have strong integration with the VMware ...
What is your primary use case for Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services functions as a peripheral for virtual desktop infrastructure that I use similarly with Citrix Virtual Desktop apps to work in a customer environme...
What advice do you have for others considering Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services works on multifactor authentication to authenticate each user according to their MFA access, which secures registered users and gives permission t...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware User Environment Manager?
Regarding the pricing aspect of Horizon 8, I find it currently quite acceptable. After VMware was bought by Broadcom, the pricing was ridiculous, but now that Onmises has VMware Horizon 8, the pric...
What is your primary use case for VMware User Environment Manager?
I have experience with products from Horizon 8, and I am currently working with Omniser version. I have been working with Horizon 8 from Omniser for nearly two years now. I am currently working in ...
 

Also Known As

Dell Hosted Virtual Desktop Services
VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
 

Overview

 

Sample Customers

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
LCMC Health
Find out what your peers are saying about Dell Virtual Desktop Infrastructure (VDI) Services vs. Horizon 8 and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.