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Dell Virtual Desktop Infrastructure (VDI) Services vs Horizon 8 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
24th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (4th)
Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
116
Ranking in other categories
User Virtualization (1st)
 

Mindshare comparison

As of May 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 0.8%, up from 0.1% compared to the previous year. The mindshare of Horizon 8 is 6.8%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon 86.8%
Dell Virtual Desktop Infrastructure (VDI) Services0.8%
Other92.4%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.
MB
Owner at CoBSS
Experience with remote access facilitates seamless user management, though improvements in integration and analytics are desired
From the analytical aspects, we used Horizon 8 Advanced Analytics and most companies switched to another product to gain insights because the insight is not as helpful as other products that are built for it. What was missing in Horizon 8 to make it a better tool was in analytics, specifically getting the right information and the drill-down process to find out where the problem is. If a user has an issue, it is crucial to determine what the issue is that the user is having and since when they have the issue. For example, if a user reports back that they had an issue yesterday evening, getting that information and ensuring that you have it was hard to find, especially to pinpoint if the issue lies with the network or the Horizon 8 platform. We utilized the multi-factor authentication, conditional access in Horizon 8, but we are not satisfied with that. It lacks some integration options that make it easy to run with Microsoft Entra, for example, and authenticate using your regular authenticator besides just getting a pop-up that says, 'I'm the one that's trying to log on.' Nowadays, there are many more complex authentication methods, but even a basic confirmation with a number to verify that you are the person connecting is not supported. I would like to see improvements in Horizon 8, specifically integration with NVIDIA for graphical performance upgrades because it creates many issues such as crashing and black screen systems, causing users to lose access to their current desktop and work. This is a real issue at the moment for many customers worldwide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"Managing all operating systems in a single environment helped a lot in organizing and integrating it."
"It's centralized management, and you have access gateway to enter the the VMs from outside."
"I find the product to be quite stable...It is a scalable solution...The documentation of VMware Horizon View is quite good."
"Managing all operating systems in a single environment helped a lot in organizing and integrating it."
"The solution is seamless and easy to use."
"The local hardware pass-throughs are valuable. I like being able to have access to local hardware."
"The best thing about this product was the ease of customizing the terminal, including the ability to add or decrease memory."
"It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine. It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people."
 

Cons

"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
"The solution has a lot of issues and bugs."
"The remote connection, bandwidth usage, and error connection can be improved. Working with the load balancer sites should also be improved."
"It would be beneficial if VMware invested in developing a robust reporting engine, providing insights into user activities, locations, and more."
"The solution isn't quite mature yet; it needs more time to mature and to get more market recognition."
"Horizon 7's performance could be improved."
"Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."
"The standard license does not include certain features."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
 

Pricing and Cost Advice

Information not available
"I rate the product's pricing a seven out of ten. Pricing can be an obstacle for smaller businesses. Pricing is fixed, and there are no additional costs."
"VMware Horizon View is an expensive product. My company needs to opt for a subscription-based pricing model when it comes to the licensing costs attached to the product."
"I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
"At present, they provide decent pricing in terms of bundled licenses."
"The license cost has increased significantly, so we’re helping some customers with Azure VMware desktop solutions to save on licensing."
"The pricing is quite reasonable."
"This solution is expensive."
"The product is extremely expensive."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise23
Large Enterprise44
 

Questions from the Community

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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What needs improvement with VMware Horizon 7?
The solution should provide easy configuration.
 

Also Known As

Dell Hosted Virtual Desktop Services
VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
 

Overview

 

Sample Customers

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
LCMC Health
Find out what your peers are saying about Dell Virtual Desktop Infrastructure (VDI) Services vs. Horizon 8 and other solutions. Updated: May 2026.
893,311 professionals have used our research since 2012.