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Dell Virtual Desktop Infrastructure (VDI) Services vs Horizon 8 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
14th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (1st)
Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
117
Ranking in other categories
User Virtualization (1st)
 

Mindshare comparison

As of June 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 1.0%, up from 0.1% compared to the previous year. The mindshare of Horizon 8 is 6.8%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon 86.8%
Dell Virtual Desktop Infrastructure (VDI) Services1.0%
Other92.2%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SA
IT Lead at a outsourcing company with 51-200 employees
Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.
SF
Architect at Softcat plc
Architects have improved desktop environments and now optimize operations for diverse clients
From my perspective, there is significant room for improvement in Horizon 8. Many customers are actively seeking alternatives to VMware due to recent licensing changes after Broadcom's acquisition, necessitating upgrades or bundles that they often do not require. Given that Omniser builds on VMware technologies, this creates a negative perception, pushing customers to consider different brands or solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"We use VMware Horizon to digitalize environments."
"I find the product to be quite stable...It is a scalable solution...The documentation of VMware Horizon View is quite good."
"The most valuable features are that it is easy to use and easy to manage."
"The initial setup is pretty straightforward."
"We can stop the end user from taking data out of the desktops."
"VMware's technical support is good."
"The solution is stable and highly reliable, we haven't had any issues with bugs, users are able to plug in properly, and the VMs are working fine."
"I can recommend this product to people who are looking into using or implementing it."
 

Cons

"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
"I would like to see simple load-balancing for smaller environments that lack large solutions like F5, or NSX; it should be redundant or unavailable but in a simple way. Perhaps limited to only two components; if more are required, a paid load balancing solution can be used. Load balancing for simple environments, or simple redundancy, is sorely lacking."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
"VMware Horizon 7 could improve by supporting the active-active data center. At this time we are only deploying it in the production environment. Our customer is considered to deploy the VMware Horizon 7 to a secondary data center, but we found out that it cannot fully support the user in the deployment in the active-active data center. Any improvement on this would be beneficial."
"They need to make troubleshooting, diagnostics, and error reporting a little better."
"There are some licensing issues in VMware Horizon"
"The technical support offered by VMware is an area with certain shortcomings where improvements are required."
"The solution’s stability and initial setup could be improved."
"In the future, I would like to see better support for application virtualization."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing of VMware Horizon View a five out of ten. The price is average."
"We have a three-year contract, for which we pay about ten euros per user per month."
"There are different editions available at different cost points."
"The pricing could be improved."
"Pricing for Horizon is relatively high, earning a rating of one out of ten."
"The license could be cheaper."
"We pay for the solution annually at a cost of approximately 10,000 HKD."
"Customers pay a licensing fee."
report
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902,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Financial Services Firm
10%
Construction Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise23
Large Enterprise45
 

Questions from the Community

What needs improvement with Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services can be improved by integrating more features with AI and incorporating an AI bot. Additionally, it should have strong integration with the VMware ...
What is your primary use case for Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services functions as a peripheral for virtual desktop infrastructure that I use similarly with Citrix Virtual Desktop apps to work in a customer environme...
What advice do you have for others considering Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services works on multifactor authentication to authenticate each user according to their MFA access, which secures registered users and gives permission t...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What needs improvement with VMware Horizon 7?
The solution should provide easy configuration.
 

Also Known As

Dell Hosted Virtual Desktop Services
VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
 

Overview

 

Sample Customers

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
LCMC Health
Find out what your peers are saying about Dell Virtual Desktop Infrastructure (VDI) Services vs. Horizon 8 and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.