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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Mobility and anywhere access allow users to work remotely
Security features provide enhanced protection
Performance is fast with minimal latency and seamless multimedia support
Scalability ensures the solution can grow with user needs
Ease of access and device flexibility enhance user experience

CONS

Speed and performance are not always optimal, and improvements can be made in configuration complexity and initial setup.
A cheaper graphics pro option would be beneficial for users.
Amazon WorkSpaces lacks shadow mode and limits the installation of third-party apps, requiring configuration changes.
There are network health-related issues and occasional connectivity problems with the agent.
Pricing could be improved, and there should be better options for USB connectivity and faster patch releases.
 

Amazon WorkSpaces Pros review quotes

reviewer1280124 - PeerSpot reviewer
Director, Digital Workplace Engineering at a insurance company with 1,001-5,000 employees
Oct 19, 2020
The most valuable feature is the mobility. I can use it anywhere.
reviewer1471293 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Dec 13, 2020
The most valuable features are easy provisioning, an active directory, and mobile access.
RB
Manager at Ravi RITS Enterprice
Dec 24, 2021
They maintain it and manage it very well.
Learn what your peers think about Amazon WorkSpaces. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Sachin Narvekar - PeerSpot reviewer
Technical Lead, AWS at a tech vendor with 10,001+ employees
May 18, 2023
Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features.
Jay Vekaria - PeerSpot reviewer
Linux System Administrator at Ergode
May 29, 2023
We can work remotely using the solution.
LS
Business Manager at Darede Serviços de TI
Jun 14, 2023
Stability-wise, I rate the solution a ten out of ten.
Rahul Siddu - PeerSpot reviewer
SDE at Readyly
Jun 27, 2023
The best thing about Amazon WorkSpaces is the security it provides.
Prasanth MG - PeerSpot reviewer
Software Engineer at Readyly
Jul 2, 2023
Amazon WorkSpaces is very fast.
Saswata Mondal - PeerSpot reviewer
Director Data Science at a media company with 5,001-10,000 employees
Jul 11, 2023
The experience is seamless and there is no delay. The performance is very good. Initial startup times is a little bit of wait time, but it is bearable.
Bahman Talachian - PeerSpot reviewer
Senior System Engineer - Microsoft Azure Cloud at a retailer with 51-200 employees
Sep 27, 2023
It has good speed and connects well with computers.
 

Amazon WorkSpaces Cons review quotes

reviewer1280124 - PeerSpot reviewer
Director, Digital Workplace Engineering at a insurance company with 1,001-5,000 employees
Oct 19, 2020
The speed and performance are not always the greatest. It can be improved.
reviewer1471293 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Dec 13, 2020
If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it.
RB
Manager at Ravi RITS Enterprice
Dec 24, 2021
An area that could be improved is it could work better on VPN.
Learn what your peers think about Amazon WorkSpaces. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Sachin Narvekar - PeerSpot reviewer
Technical Lead, AWS at a tech vendor with 10,001+ employees
May 18, 2023
I would say that it is a little complex to configure.
Jay Vekaria - PeerSpot reviewer
Linux System Administrator at Ergode
May 29, 2023
Its features for the hardware version could work faster.
LS
Business Manager at Darede Serviços de TI
Jun 14, 2023
The solution lacks a shadow mode option, and it needs to have it.
Rahul Siddu - PeerSpot reviewer
SDE at Readyly
Jun 27, 2023
One area that can be improved is the ability to install third-party apps.
Prasanth MG - PeerSpot reviewer
Software Engineer at Readyly
Jul 2, 2023
You cannot install external applications without doing some additional configurations inside the solution as opposed to your normal desktop or laptop.
Saswata Mondal - PeerSpot reviewer
Director Data Science at a media company with 5,001-10,000 employees
Jul 11, 2023
Making it more self-service friendly would be the implement I'd be looking for. When we have to add new applications, we have to go through the IT to do that, and they need to do some configuration changes. I believe they have to reevaluate the computation and storage and the memory. So this is this is something that as an unrequired and should be changed. Also, the initial start time takes couple of minutes and it is easy for get distracted during the time. So if it can reduce the start time to a reasonable start of time to a reasonable time of five to ten seconds. That will be great.
Bahman Talachian - PeerSpot reviewer
Senior System Engineer - Microsoft Azure Cloud at a retailer with 51-200 employees
Sep 27, 2023
The initial setup was somewhat difficult.