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Amazon OpenSearch Service vs Rapid7 InsightOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Search as a Service (2nd)
Rapid7 InsightOps
Ranking in Log Management
26th
Average Rating
9.0
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.7%, up from 0.5% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
Karthick Selvam - PeerSpot reviewer
A cloud solution to collect and analyse logs with timely support
We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"It's a good log management platform. In terms of infrastructure management, it's good."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"The initial set up is very easy...We really appreciate Amazon!"
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"It has the ability to alert and track logs from different sources."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"We can save logs as plain text."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."
 

Cons

"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."
"One improvement I would like to see is support for auto-scaling."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"The solution takes a little bit of time when we load the website for the first time."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
 

Pricing and Cost Advice

"Compared to other cloud platforms, it is manageable and not very expensive."
"You only pay for what you use."
"The solution is not expensive, but priced averagely, I will say."
"There is a community edition available and the price of the commercial offering is reasonable."
"The product is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
15%
Manufacturing Company
10%
Construction Company
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What do you like most about Rapid7 InsightOps?
Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
What needs improvement with Rapid7 InsightOps?
In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...
What is your primary use case for Rapid7 InsightOps?
The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...
 

Also Known As

Amazon Elasticsearch Service
InsightOps, Logentries
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Trimble Navigation Limited
Find out what your peers are saying about Amazon OpenSearch Service vs. Rapid7 InsightOps and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.