We performed a comparison between Amazon Cognito and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The multi-factor authentication setup has room for improvement."
"The solution is proto connective and integrates well with other AWS services."
"The most valuable features of Amazon Cognito are OTP validation and email validation."
"They offer a permission tool to help us manage multi-factor authentication."
"One of the key benefits of this software is its ease of integration with a wide range of applications, including mobile apps and web applications. This simplifies the process of integration, and it can be seamlessly incorporated with Azure, Kubernetes, and other software systems."
"The most valuable feature of the solution is its swift authentication."
"Cognito speeds up our development and saves us time."
"The federation is one of the most efficient features as the pricing is competitive."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The solution is stable."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Ability to integrate all applications."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"I believe this product could improve by enriching user profiles."
"Amazon Cognito could improve by simplifying the configuration."
"What I found generally lacking in AWS is privileged access management (PAM)."
"Amazon Cognito’s UI needs improvement while onboarding new users."
"The MFA related to the solution's side is nonexistent."
"The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint."
"The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."
"You need to evaluate the export users. The multifactor authentication, much less this room for improving the configuration setup of that."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"I would like to see some support for printers, especially network printers, through the application."
Amazon Cognito is ranked 6th in Access Management with 10 reviews while JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews. Amazon Cognito is rated 7.4, while JumpCloud is rated 8.6. The top reviewer of Amazon Cognito writes "Good integration with AWS services but not feasible for B2C because MFAs are nonexistent". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Amazon Cognito is most compared with Auth0, Microsoft Entra ID, Cloudflare Access, Okta Workforce Identity and ForgeRock, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our Amazon Cognito vs. JumpCloud report.
See our list of best Access Management vendors and best ZTNA as a Service vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
