We performed a comparison between Amazon Cognito and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cognito speeds up our development and saves us time."
"The most valuable features of Amazon Cognito are OTP validation and email validation."
"The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility."
"They offer a permission tool to help us manage multi-factor authentication."
"One of the key benefits of this software is its ease of integration with a wide range of applications, including mobile apps and web applications. This simplifies the process of integration, and it can be seamlessly incorporated with Azure, Kubernetes, and other software systems."
"This is a scalable solution. If our app or general usage increases, this solution can support it."
"The federation is one of the most efficient features as the pricing is competitive."
"The solution is proto connective and integrates well with other AWS services."
"I like the way it is handling authentication and authorization."
"Easy to navigate, handle and manage the applications."
"The product is easy to set up."
"We create and define the permissions and configurations for the users."
"The most valuable features of ForgeRock are social login and data protection."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The support is good and prompt."
"I like the intelligent authentication feature."
"Amazon Cognito’s UI needs improvement while onboarding new users."
"The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."
"The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint."
"Amazon Cognito could improve by simplifying the configuration."
"I believe this product could improve by enriching user profiles."
"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."
"In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."
"The MFA related to the solution's side is nonexistent."
"The solution could improve by adding more advertising and marketing."
"The solution's deployment should be made easier."
"The product's support services in the French language are not free."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"We would like this solution to be developed for use with mobile applications."
Amazon Cognito is ranked 5th in Access Management with 8 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. Amazon Cognito is rated 7.6, while ForgeRock is rated 8.0. The top reviewer of Amazon Cognito writes "Good integration with AWS services but not feasible for B2C because MFAs are nonexistent". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Amazon Cognito is most compared with Auth0, Microsoft Entra ID, Cloudflare Access, Okta Workforce Identity and CyberArk Privileged Access Manager, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Oracle Access Manager. See our Amazon Cognito vs. ForgeRock report.
See our list of best Access Management vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
