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Amazon Cognito vs ForgeRock comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Cognito
Ranking in Access Management
10th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ForgeRock
Ranking in Access Management
8th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
37
Ranking in other categories
Identity Management (IM) (10th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

As of October 2026, in the Access Management category, the mindshare of Amazon Cognito is 2.5%, down from 5.6% compared to the previous year. The mindshare of ForgeRock is 3.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
ForgeRock3.5%
Amazon Cognito2.5%
Other94.0%
Access Management
 

Featured Reviews

BM
Staff Software Engineer at Visa
Custom authentication has enabled secure multi-factor logins and unified access across apps
The features or capabilities of Amazon Cognito that I have found the most valuable so far include its seamless operation and the requirement of fewer integrations from the client side. All the features are there, enabling us to create the users, manage the groups, and manage access. Mostly, the access management is very good in Amazon Cognito, I would say. The benefits and positive impacts that Amazon Cognito has had in my experience include the fact that earlier we needed to implement so many things on behalf of the product itself. Now, the go-to-market strategy requires less than a week to complete integrations of the user flow, specifically mentioning that a basic authentication flow could be completed in a week itself. We don't have to care about how we manage the passwords, how we manage groups, and how we manage access management because all those things are there. It's handy, the documentation is very good, and it is easy to integrate. That's the reason I would say that the impact AWS is building on the product is great.
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Amazon Cognito nine out of ten."
"What is quite valuable is that we can outsource storage of the credentials to AWS, and they manage it quite securely."
"The most valuable feature of the solution is its swift authentication."
"I would recommend Cognito for users who are already AWS customers."
"The most valuable features of Amazon Cognito are OTP validation and email validation."
"What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs."
"They offer a permission tool to help us manage multi-factor authentication."
"The features most valuable to us are the ability to integrate with various IDPs and the capability to sync with multiple applications."
"Easy to customize and adaptable to any environment."
"Highly customizable is one of the main advantages of the ForgeRock product, with rapid deployment, highly improved performance and scalability, and full integration with internal provisioning systems."
"The most valuable features of ForgeRock are social login and data protection."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The product is easy to use in a development environment."
"ForgeRock offers a very scalable solution, which is one of its best features, and ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes."
"I like the ease of navigating, handling and managing the applications and end-user profiles."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
 

Cons

"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."
"The MFA related to the solution's side is nonexistent."
"You need to evaluate the export users. The multifactor authentication, much less this room for improving the configuration setup of that."
"I believe this product could improve by enriching user profiles."
"Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT. It requires a complex program to customize the token currently, however, the UI could support this configuration better."
"In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."
"Amazon Cognito could improve by simplifying the configuration."
"Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"It should have a better user interface. Its flexibility should also be improved."
"The solution's documentation is not very good, and they do not give more details."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods."
 

Pricing and Cost Advice

"The price of the solution depends on the number of users using it."
"The pricing of this solution is good compared to other solutions on the market."
"The pricing is bad so I rate it a two out of ten."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"We pay $600 monthly per user for licences and there are no other additional costs."
"The price of Amazon Cognito is low. The pricing model is based on the users."
"The product is relatively inexpensive compared to other tools."
"The price of Amazon Cognito is expensive. We are on an annual subscription."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"ForgeRock's pricing is more competitive than other products."
"Its price is comparable to other products in the market."
"The pricing of the solution is fair but I do not have the full details."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
8%
Financial Services Firm
17%
Outsourcing Company
14%
Manufacturing Company
8%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Cognito?
I am aware that the pricing of Amazon Cognito is not managed by me directly but is managed by some other teams, specifically the DevOps teams. As far as I know, it is based on how many users we hav...
What needs improvement with Amazon Cognito?
I think Amazon Cognito provides less flexibility to customize at the moment. It is very tightly coupled with its own services, so it does not provide customization according to what the client need...
What is your primary use case for Amazon Cognito?
The usual use cases for Amazon Cognito that I have been working with mostly involve working for TLG Apps for three and a half years, where TLG Apps is a FinTech company in the UK. We were working f...
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI complexity, and debugging token flow. I want ForgeRock to improve in documentat...
What is your primary use case for ForgeRock?
I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate t...
 

Also Known As

No data available
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about Amazon Cognito vs. ForgeRock and other solutions. Updated: September 2026.
918,169 professionals have used our research since 2012.