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Amazon Cognito vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Cognito
Ranking in Access Management
9th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
16
Ranking in other categories
No ranking in other categories
ForgeRock
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
Identity Management (IM) (13th), Customer Identity and Access Management (CIAM) (7th)
 

Mindshare comparison

As of February 2026, in the Access Management category, the mindshare of Amazon Cognito is 4.3%, down from 5.6% compared to the previous year. The mindshare of ForgeRock is 5.5%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Amazon Cognito4.3%
ForgeRock5.5%
Other90.2%
Access Management
 

Featured Reviews

Wojciech Doganowski - PeerSpot reviewer
Solutions Architect & PMO at AS TV Play Baltics/TV3 Group
International setup localization challenges drive custom development while outsourcing credential management enhances security
We are using it in an international setup where we have multiple services running in multiple countries. Cognito localizes only regarding language, but the service is localized in each country. Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API. I hope they will fix this soon because it's useful to rely on already prepared flows for all the account management. As it doesn't work with different languages, rewriting it is quite complicated. Additionally, maybe they could find another step in the price so there is not such a significant jump from the basic to extended functionality. Some flexibility would be helpful.
reviewer2802936 - PeerSpot reviewer
java full stack developer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features most valuable to us are the ability to integrate with various IDPs and the capability to sync with multiple applications."
"The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility."
"I rate Amazon Cognito nine out of ten."
"What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs."
"The solution is proto connective and integrates well with other AWS services."
"This is a scalable solution. If our app or general usage increases, this solution can support it."
"Amazon Cognito was particularly helpful and clear to use."
"The most valuable feature of the solution is its swift authentication."
"Easy to customize and adaptable to any environment."
"The most valuable features are that it is easy to manage and it's stable."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"I like the way it is handling authentication and authorization."
"The most valuable features of ForgeRock are social login and data protection."
"We never experienced any user ID, user password, or personal information being leaked because it was a very secure system that we implemented properly."
"ForgeRock has had a very positive impact on my organization, especially in terms of standardization, security posture, and operational efficiency."
"The support is good and prompt."
 

Cons

"The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint."
"What I found generally lacking in AWS is privileged access management (PAM)."
"Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT."
"I believe this product could improve by enriching user profiles."
"There is room for improvement in Amazon Cognito."
"The setup and configuration can be complex, especially for advanced use cases."
"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."
"Amazon Cognito’s UI needs improvement while onboarding new users."
"We would like this solution to be developed for use with mobile applications."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"The solution's deployment should be made easier."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"ForgeRock can be improved by making it easier to understand the licensing and upgrade protocols."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"The product is relatively inexpensive compared to other tools."
"We pay $600 monthly per user for licences and there are no other additional costs."
"The price of Amazon Cognito is low. The pricing model is based on the users."
"The pricing is bad so I rate it a two out of ten."
"The price of Amazon Cognito is expensive. We are on an annual subscription."
"The price of the solution depends on the number of users using it."
"The pricing of this solution is good compared to other solutions on the market."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"It's a bit pricey and could be more competitive."
"Its price is comparable to other products in the market."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
"The pricing of the solution is fair but I do not have the full details."
"ForgeRock's pricing is more competitive than other products."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
6%
Financial Services Firm
21%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

What do you like most about Amazon Cognito?
The most valuable feature of the solution is its swift authentication.
What is your experience regarding pricing and costs for Amazon Cognito?
The basic functionality is reasonably priced, but the extended functionalities, especially the extended security, are quite expensive. There is a significant jump from the basic to the extended fun...
What needs improvement with Amazon Cognito?
Branding could be improved. When you use the Amazon Cognito domain and have a panel to login the user, I would add more customization options, such as icons or customization to the modal window whi...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
 

Also Known As

No data available
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about Amazon Cognito vs. ForgeRock and other solutions. Updated: February 2026.
882,410 professionals have used our research since 2012.