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Amazon CloudWatch vs VMware Aria Operations for Logs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Amazon CloudWatch enhances ROI by automating monitoring, reducing staffing costs, and improving developer productivity with centralized dashboards.
Sentiment score
3.7
VMware Aria Operations for Logs boosts efficiency, reduces monitoring costs, offers free updates, and achieves faster ROI than other tools.
Automated alerts, centralized dashboards, and log analysis reduce troubleshooting time, improve incident response, and minimize manual monitoring.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Digital Services & Engagement Senior Manager at AXA
 

Customer Service

Sentiment score
7.5
Amazon CloudWatch support is praised for responsiveness and expertise, though resolution speed varies with support tiers and engineer quality.
Sentiment score
5.4
Customer service for VMware Aria Operations for Logs is knowledgeable but slow, with mixed experiences and costly, delayed support.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Digital Services & Engagement Senior Manager at AXA
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
founder, ceo at Techrev Solutions Pvt Ltd
Customer support for Amazon CloudWatch has been excellent.
Senior Engineer at Airy Software Technologies Private Limited
While support staff is knowledgeable, getting access to specialists can be challenging when dealing with the limits of a product.
Advisory Solution Consultant at ServiceNow
Customer service and support have declined.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
I would rate them about nine out of ten in terms of support.
Service Delivery Manager at DXC Technology
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is praised for seamless scalability, efficient data handling, and stability, despite some cost concerns.
Sentiment score
7.7
VMware Aria Operations for Logs excels in scalability, facilitating easy integration and management for diverse enterprise environments.
It is already there as a managed service from AWS.
Infrastructure Lead at Danat Fz LLC
The scalability of Amazon CloudWatch is very good, providing high throughput and auto-managing applications alongside auto-dashboard support.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch's scalability is managed by AWS.
Digital Services & Engagement Senior Manager at AXA
Since payment is based on hardware, scalability impacts are managed more effectively than with other tools paid by data volume.
Advisory Solution Consultant at ServiceNow
Scalability can pretty much be achieved by increasing your licenses or once you reach the maximum, you can deploy one more VMware Aria Operations for Logs and then you can integrate them together.
Service Delivery Manager at DXC Technology
It's relatively easy to find individuals with the skills to work with VMware because it is a widely spread tool.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is highly reliable with minimal bugs, though minor delays and some query complexity are occasionally noted.
Sentiment score
7.2
VMware Aria Operations for Logs is highly stable, integrates well with Microsoft, and is highly rated for reliability.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Digital Services & Engagement Senior Manager at AXA
Managing a lot of data involves reliance on hardware and network performance, which are external factors that can affect stability.
Advisory Solution Consultant at ServiceNow
It has been very stable, and every time I needed it, it was available and working.
Infrastructure architect at a tech services company with 501-1,000 employees
VMware as a whole provides very stable tools.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Room For Improvement

Amazon CloudWatch users desire more intuitive dashboards, cost-effectiveness, better integration, and improved monitoring and scalability features.
VMware Aria Operations faces challenges in pricing, integration, UI, processing speed, documentation, and vendor support, requiring enhancements.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
founder, ceo at Techrev Solutions Pvt Ltd
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Infrastructure Lead at Danat Fz LLC
I wish to see simpler pricing, more intuitive dashboards, easier log queries for beginners, richer visualization options, and strong AI-assisted troubleshooting.
Senior Engineer at Airy Software Technologies Private Limited
It would be beneficial to have a roadmap for these dashboards to ensure consistent functionality.
Advisory Solution Consultant at ServiceNow
There is also dissatisfaction with Broadcom's broader attitude, which is prompting me to search for alternatives.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
VMware Aria Operations for Logs is not a cost-effective tool.
Server, Virtualization and Data Storage Solutions Specialist at DE Bilişim Tek. A.Ş.
 

Setup Cost

Enterprise buyers report mixed experiences with Amazon CloudWatch pricing, ranging from affordable to expensive, depending on usage and integration.
VMware Aria Operations for Logs offers competitive pricing based on hardware usage, but experiences vary due to recent hikes and setup differences.
Overall, the pricing of Amazon CloudWatch is very expensive.
founder, ceo at Techrev Solutions Pvt Ltd
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Digital Services & Engagement Senior Manager at AXA
It was very easy to set up because it is built into AWS and does not require separate licensing, being billed based on usage.
Senior Engineer at Airy Software Technologies Private Limited
Splunk, often paid by the terabytes, becomes expensive quickly if not managed carefully.
Advisory Solution Consultant at ServiceNow
The price has risen significantly, and for smaller customers, the cost can be up to ten times more than before.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
The license is perpetual and you do not have to pay monthly as it is a one time purchase.
Service Delivery Manager at DXC Technology
 

Valuable Features

Amazon CloudWatch offers real-time monitoring, comprehensive logging, AWS integration, and analytics with cost-effectiveness and detailed data insights.
VMware Aria Operations for Logs is praised for integration, user-friendly interface, robust analysis, real-time alerts, and cost-saving features.
We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
Digital Services & Engagement Senior Manager at AXA
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
Infrastructure Lead at Danat Fz LLC
This tool also provides greater insight when integrated with VMware infrastructure, making it more precise than other tools.
Advisory Solution Consultant at ServiceNow
The most valuable features are log centralization and long-term retention for logs.
Infrastructure architect at a tech services company with 501-1,000 employees
A valuable feature of VMware Aria Operations for Logs is its ability to allow personalization of dashboards and requests.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
21st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Cloud Monitoring Software (15th)
VMware Aria Operations for ...
Ranking in Log Management
20th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of Amazon CloudWatch is 1.4%, down from 2.2% compared to the previous year. The mindshare of VMware Aria Operations for Logs is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
VMware Aria Operations for Logs1.2%
Amazon CloudWatch1.4%
Other97.4%
Log Management
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
DineshKumar21 - PeerSpot reviewer
Service Delivery Manager at DXC Technology
Comprehensive monitoring has improved performance, capacity planning, and multi-source log analysis
VMware Aria Operations for Logs would be used to completely monitor the health of your environment. Second is to understand your existing capacity and forecast your capacity for the next year or so. Third would be on performance management, understanding how the environment is performing, and what has to be done to optimize it. We use VMware Aria Operations for Logs for these purposes. We also use VMware Aria Operations for Logs to monitor non-VMware components as well. VMware Aria Operations for Logs is now part of a bigger suite with several modules added. You have an option to collect logs from various sources and then you can do some sorts of analytics from it as well. All of this can be done with VMware Aria Operations for Logs.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Transportation Company
8%
Outsourcing Company
7%
Financial Services Firm
11%
Government
10%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise9
Large Enterprise13
 

Questions from the Community

What needs improvement with Amazon CloudWatch?
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visual...
What is your primary use case for Amazon CloudWatch?
Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...
What is your experience regarding pricing and costs for vRealize Log Insight?
VMware Aria Operations for Logs does have device licenses. The license is perpetual and you do not have to pay monthly as it is a one time purchase. The only thing is if you are looking for support...
What needs improvement with vRealize Log Insight?
VMware periodically provides upgrades and updates to the product. They are also extending support to various third party hardware as well. I am not sure whether they have any ready made APIs for cl...
What is your primary use case for vRealize Log Insight?
We have been using this for the last five years.
 

Also Known As

No data available
vRealize Log Insight
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Wildlands Adventure Zoo, Medic Mobile, IBM, Seventy Seven Energy, Baystate Health, Osis, Oxford University, Columbia University, Siemens, Cardinal Health, Ashdod Port, Vasakronan, Sydney Adventist Hospital, University of Derby
Find out what your peers are saying about Amazon CloudWatch vs. VMware Aria Operations for Logs and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.