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Amazon CloudWatch vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Log Management (13th)
Icinga
Ranking in Cloud Monitoring Software
14th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (10th), Server Monitoring (8th), IT Infrastructure Monitoring (14th)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.5%, down from 3.2% compared to the previous year. The mindshare of Icinga is 4.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Proactively address issues with seamless monitoring while enhancing custom metrics functionality
We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…
Claudio Kuenzler - PeerSpot reviewer
A free and time-saving product that helps to monitor servers and network devices
I use the product for server and network device monitoring. A team of five people is managing the solution, and around 50 people are using the solution in the organization Pro-active monitoring and alerting helped us to decrease downtimes of services. The apply rules feature saves a lot of time.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"The solution offers very detailed metrics for their services."
"We can set CPU thresholds using the solution."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"Monitoring time and ensuring ease in it is the most valuable feature."
"We have found the pricing to be reasonable."
"It's useful to analyze past data and compare it with recent activities."
"Scheduling is a valuable feature."
"Macros and the ability to connect it to Google Maps are valuable features."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"Icinga does the job and is fairly stable."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The apply rules feature saves a lot of time."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"We have found the solution to be stable."
 

Cons

"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."
"We'd like the interface to be as easy as Datadog."
"The product should provide more features."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"The solution could benefit from a price decrease."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"The solution should provide human-readable metrics."
"The user interface should be improved."
"We have found some problems with Nagios, and support isn't very responsive."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"Icinga’s automation could be improved."
"The installation and configuration are very complex."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
 

Pricing and Cost Advice

"It is a free-of-charge service."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"The pricing is average."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"The solution is expensive."
"This is an open-source solution with paid support."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The product is inexpensive compared to other DBM products."
"We're using the free version of Icinga."
"The solution is cheap."
"It's an open-source solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
8%
Real Estate/Law Firm
5%
Computer Software Company
13%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
 

Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Amazon CloudWatch vs. Icinga and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.