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Amazon API Gateway vs Layer7 API Management vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Amazon API Gateway is praised for cost-effectiveness, time savings, and secure infrastructure, offering financial benefits for users.
Sentiment score
6.7
Layer7 API Management offers business growth and protection, with varying ROI timelines; quick benefits are observed by many users.
Sentiment score
6.2
Microsoft Azure API Management boosts integration quality, reduces lead times, and offers significant financial benefits while impacting ROI through costs.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
It helps connect all multi-environment applications to a single dashboard and give beautiful reports.
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
 

Customer Service

Sentiment score
7.2
Amazon API Gateway offers strong customer support, especially for enterprise plans, with variable response times based on support tier.
Sentiment score
7.3
Layer7 API Management is praised for support and resources, though some users note post-acquisition service challenges.
Sentiment score
6.6
Microsoft Azure API Management support is generally positive but needs improved response times and expertise for complex issues.
Within 15 minutes, we had a support engineer allocated via Amazon, and we were able to resolve the issue promptly.
Technical support is excellent, deserving a ten out of ten rating.
Many common cases are already covered through guides and resources.
Technical support is excellent, and I would rate them as ten.
The documentation from Microsoft helps our company to solve issues on our own.
The initial support engineers are often not qualified.
I logged an incident, and it was resolved promptly within three hours.
 

Scalability Issues

Sentiment score
7.8
Amazon API Gateway excels in scalability, efficiently managing traffic for diverse users, perfect for small teams and large enterprises.
Sentiment score
7.3
Layer7 API Management efficiently scales to handle significant traffic, supporting millions of daily requests with proper configuration.
Sentiment score
7.8
Microsoft Azure API Management offers scalable, cloud-based flexibility, efficiently handling multiple APIs and supporting thousands of users, though costs may rise.
We've significantly increased our traffic from hitting it once or twice a minute to now hitting it ten to fifteen times within a minute.
I haven't observed any significant issues indicating a lack of scalability, as it can be efficiently managed through configurations.
Scalability-wise, I rate the solution a nine out of ten.
All nodes communicate with one primary database, affecting connections and causing crashes under high load.
I've worked with multiple tools from an observability perspective, such as Dynatrace, AppDynamics, Splunk, and Elasticsearch, and I find KQL and APIM amazing and filled with useful features.
It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow.
There are no limitations to adding any number of devices.
 

Stability Issues

Sentiment score
8.6
Amazon API Gateway is highly stable and reliable, with minimal disruptions and a 99.99% uptime, supporting millions globally.
Sentiment score
7.6
Layer7 API Management is stable and reliable, with minor scalability issues, often resolved through updates and support.
Sentiment score
7.9
Microsoft Azure API Management is reliable, stable, and integrates well, offering scalability and high availability with minor performance improvement needs.
I've deployed it for a client with millions of users without issues.
Our applications are stable, owing partly to our architecture, which is spread across three regions.
I would rate the stability a ten out of ten.
Without rebooting for ninety to one hundred eighty days, cache builds up in Linux boxes, causing memory utilization issues.
I can't guarantee its stability or flexibility until all our databases and financial systems are integrated.
Microsoft Azure API Management is very stable.
With high scalability and availability, it supports many users and endpoints without significant issues.
 

Room For Improvement

Amazon API Gateway requires enhancements in pricing, integration, security, technical support, feature richness, and reduced latency for improved user experience.
Layer7 API Management needs improvements in UI, documentation, integration, functionality, training, policy tools, monitoring, reporting, and migration.
Microsoft Azure API Management users face high costs, integration issues, and demand better features, customization, and improved deployment efficiency.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
It's important to consider the type of gateway endpoint carefully.
Although I find AWS API Gateway better than Oracle in many aspects, the network connectivity challenges force us to consider using Oracle API Gateway for our new product, LOS (Load Origination System).
Broadcom's push for upgrades from version nine to ten, ten to 10.3, and onwards to twelve needs improvement in migration processes, especially with service dependencies.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
It's quite expensive, which could be a barrier for some users.
Documentations for the product should include examples of implementation.
 

Setup Cost

Enterprise users find Amazon API Gateway's serverless, pay-as-you-go pricing competitive and flexible, despite potential high-volume cost concerns.
Layer7 API Management offers competitive pricing with Essential and Enterprise tiers, though perceived costly for smaller enterprises.
Microsoft Azure API Management offers varied pricing models appealing to businesses, but premium features can become costly when scaling.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
It is a really cheap product, but if used incorrectly, it can become expensive.
It is expensive.
Seeing other products makes the tool's pricing seem high.
It's an expensive solution.
However, once you scale up to your full volume, it'll be more expensive.
Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.
 

Valuable Features

Amazon API Gateway provides scalable integration with AWS, robust security, and cost-effective management for API applications.
Layer7 API Management excels with robust security, scalability, and features like content routing and drag-and-drop functionality.
Microsoft Azure API Management offers user-friendly API orchestration with robust features including security, scalability, and comprehensive Azure integration.
Additionally, it's cost-effective, even as our workload and the number of APIs we manage have increased.
It acts as a master tool, offering easy configuration and excellent integration capabilities with third-party services.
The solution is solid, robust, and scalable.
The flexibility to develop APIs for various platforms, from front-end applications to ATM machines, is valuable.
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
 

Mindshare comparison

As of August 2025, in the API Management category, the mindshare of Amazon API Gateway is 12.8%, down from 14.2% compared to the previous year. The mindshare of Layer7 API Management is 2.8%, down from 3.2% compared to the previous year. The mindshare of Microsoft Azure API Management is 16.7%, down from 19.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Cost-effective serverless routing with room for extended timeout settings
We are using API Gateway to route the traffic to our Lambdas. Every API pass is linked to some of the Lambdas. When traffic hits CloudFront, it redirects it to API Gateway, which then redirects it to the respective Lambda server. We have different kinds of services invoked through these Lambdas…
NikhilChaudhari - PeerSpot reviewer
Valued for its drag-and-drop functionalities, the available policy options, and the excellent security features
I work as a PG developer, primarily dealing with Layer7 API Management and MuleSoft API management. My focus is mainly on VM management platforms such as Layer7 and Apigee Layer7 API Management is most valued for its drag-and-drop functionalities, the available policy options, and the excellent…
Praveen_Srivastava - PeerSpot reviewer
Streamlined operations with gateway and authentication features
Azure API Management has helped streamline our operations by acting as a gateway for upstream and downstream applications. It provides authentication and authorization, ensuring that both verified and suspicious users are managed efficiently. The use of analytics within API Management is also valuable for tracking user behavior and ensuring security.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
10%
Government
5%
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
7%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
What is your experience regarding pricing and costs for Layer7 API Management?
Pricing is more than average. While I am used to Layer7 API Management ( /products/layer7-api-management-reviews ), s...
What needs improvement with Layer7 API Management?
Broadcom's push for upgrades from version nine to ten, ten to 10.3, and onwards to twelve needs improvement in migrat...
How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
 

Also Known As

No data available
CA API Management, CA Live API Creator, Espresso Logic, CA API Gateway
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
1. IBM  2. Microsoft  3. Oracle  4. Salesforce  5. SAP  6. Cisco  7. Dell  8. HP  9. Adobe  10. VMware  11. Accenture  12. Capgemini  13. Deloitte  14. PwC  15. Ernst & Young  16. Infosys  17. TCS (Tata Consultancy Services)  18. Wipro  19. Cognizant  20. HCL Technologies  21. Tech Mahindra  22. Fujitsu  23. Hitachi  24. NEC  25. NTT Data  26. Ericsson  27. Nokia  28. Siemens  29. AT&T  30. Verizon  31. Vodafone  32. Orange
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: July 2025.
864,574 professionals have used our research since 2012.