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Alorica Contact Management Outsourcing vs Sutherland Contact Management Outsourcing comparison

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Views
130
Comparisons
111
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Overview
Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.
Sutherland Contact Management Outsourcing streamlined workflows with intelligent automation, reduces call volume using digital assistants, increases customer satisfaction, reduces cost through intelligent automation, improves support with omnichannel customer engagement, improves call resolution & employee, satisfaction and increases customer satisfaction and reduced costs using voice biometrics.
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Sample Customers
Customer Care
Standard Insurance, Arch Re Facultative

Alorica Contact Management Outsourcing is ranked 3rd in Customer Management Contact Center Outsourcing while Sutherland Contact Management Outsourcing is ranked 7th in Customer Management Contact Center Outsourcing. Alorica Contact Management Outsourcing is rated 0.0, while Sutherland Contact Management Outsourcing is rated 0.0. On the other hand, Alorica Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Sykes Contact Management Outsourcing, whereas Sutherland Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing.

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