Alfresco vs OpenText Content Management vs Oracle Content Management comparison

Hyland and OpenText are both solutions in the Enterprise Content Management category. Hyland is ranked #7 with an average rating of 6.8, while OpenText is ranked #2 with an average rating of 7.8. Hyland holds a 8.8% mindshare in ECM, compared to OpenText’s 10.0% mindshare. Additionally, 78% of Hyland users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

Alfresco

Read 14 Alfresco reviews

3,139 Views
2,543 Comparison Views

78% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

3,493 Views
3,109 Comparison Views

96% willing to recommend

Oracle Content Management

Read 4 Oracle Content Management reviews

911 Views
756 Comparison Views

100% willing to recommend

Alfresco

OpenText Content Management

Oracle Content Management

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco, OpenText Content Management, and Oracle Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: September 2025).

Buyer's Guide

Enterprise Content Management

September 2025

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Helped 869,160 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of Alfresco is 8.8%, up from 7.6% compared to the previous year. The mindshare of OpenText Content Management is 10.0%, down from 11.1% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Content Management	10.0%
Alfresco	8.8%
Oracle Content Management	2.5%
Other	78.7%

Enterprise Content Management

Featured Reviews

Karthi Keyan

Head Of Information Technology at a consultancy with 11-50 employees

Streamlining document management with enhanced digitalization features needed

We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

Has provided deep integration with business applications and supported full content lifecycle management

OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

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Neilsen Seixas

Owner at NSTEC

Streamlines document management and enhances collaboration through its robust features and intuitive interface

It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"The most valuable feature is the flexibility of the searching elements of the metadata."

"The digitalization of workflow, forms, operations, and business processes is also significant."

"Document repository."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."

"You can meet your users' expected features without having Alfresco's involvement."

"Alfresco's technical support is very fast and professional."

More Alfresco pros

"The tool's most valuable features are document storage, security, and compliance."

"An SAP user can store documents directly into OpenText without a connector."

"The engineering document management system is one of the most valuable features."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"Most of our customers are very fond of the upgraded smart user interface."

"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."

Cons

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."

"The configuration of Alfresco is a big challenge."

"Metadata, auto class, disposition log, and legal hold."

"The setup process for Alfresco was complex."

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"I would like them to consider document capture functionality."

More Alfresco cons

"The solution's performance, stability, and consistency could be improved."

"The architecture needs improvement, as it's complex."

"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."

"A few years ago, it would have rated as a ten, but there was a shift to a new support platform that led to significant issues."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"There are costs for any upgrade or additional functions."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"It is cheaper compared to head-to-head competitors."

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"OpenText Extended ECM is an expensive solution."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"Both Open Text ECM and IBM File share are expensive."

"The solution is expensive."

"The product is pricey."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

More OpenText Content Management pricing and cost advice

"The tool's licensing part is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

11%

Government

11%

Manufacturing Company

Government

14%

Manufacturing Company

Computer Software Company

Financial Services Firm

Manufacturing Company

14%

Financial Services Firm

12%

Government

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

No data available

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...

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What needs improvement with Alfresco?

Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...

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What is your primary use case for Alfresco?

This is mainly for unstructured document management systems with workflow and data classification.

See all answers

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us f...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText Content Management has changed the licensing concept to one license that includes all features. Although thi...

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What needs improvement with OpenText Content Suite Platform?

There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define...

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What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

See all answers

What needs improvement with Oracle Content Management?

On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environ...

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What is your primary use case for Oracle Content Management?

I use Oracle Content Management for multiple projects, applications, and vendors.

See all answers

Comparisons

OpenText Documentum Content Management vs Alfresco

Compared 14% of the time

Hyland OnBase vs Alfresco

Compared 10% of the time

SharePoint vs Alfresco

Compared 9% of the time

IBM FileNet vs Alfresco

Compared 8% of the time

Adobe Digital Enterprise Platform vs Alfresco

Compared 3% of the time

More Alfresco Competitors

SharePoint vs OpenText Content Management

Compared 17% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 12% of the time

IBM FileNet vs OpenText Content Management

Compared 12% of the time

Hyland OnBase vs OpenText Content Management

Compared 9% of the time

Adobe Experience Manager vs OpenText Content Management

Compared 6% of the time

More OpenText Content Management Competitors

SharePoint vs Oracle Content Management

Compared 26% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 16% of the time

Oracle WebCenter vs Oracle Content Management

Compared 14% of the time

Hyland Perceptive Content vs Oracle Content Management

Compared 8% of the time

OpenText Content Manager vs Oracle Content Management

Compared 6% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

Alfresco

October 2025

Download Alfresco product report

Buyer's Guide

OpenText Content Management

September 2025

Download OpenText Content Management product report

Buyer's Guide

Enterprise Content Management

September 2025

Download Oracle Content Management product report

Also Known As

No data available

OpenText Content Suite Platform, OpenText Core Share

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

Hyland

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

ATCO Australia, MSIG Asia, Orica, Salt River Project

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

Enterprise Content Management

September 2025

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