Alert Logic vs Arctic Wolf Managed Detection and Response comparison

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Binary Defense Logo
1,532 views|179 comparisons
100% willing to recommend
Alert Logic Logo
305 views|205 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alert Logic and Arctic Wolf Managed Detection and Response based on real PeerSpot user reviews.

Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alert Logic vs. Arctic Wolf Managed Detection and Response Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.""Binary Defense has a human service department that provides live monitoring for our systems.""With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.""The case interface is Binary Defense MDR's most valuable feature.""The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

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"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take.""It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily.""While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time.""It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that.""The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems.""The installation and configuration were slick.""The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond.""The solution was consistently available, and I cannot recall any instances where it was down."

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"The most valuable aspect of this solution is the managed detection and response component.""What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM.""They provide useful quarterly updates.""The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious.""After an easy onboarding, the monitoring started immediately.""The agents give pretty good visibility into what is happening at the endpoint.""Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made.""Arctic Wolf is laser-focused on providing top-notch customer service."

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Cons
"I would like to get more reports from Binary Defense about what they're blocking.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement.""We found a couple of bugs in the user interface.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English.""It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

More Binary Defense MDR Cons →

"This product needs to mature more. While it is a good product, there are some areas where it needs work.""We'd like to have triggered alerts sent to us so we see errors quicker.""They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance.""As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers.""Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive.""The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through.""The documentation, especially with the initial setup, needs improvement.""Could be more of an endpoint protector."

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"I would actually be interested in having fewer features at a lower price.""Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement.""We need an easier way to audit and act on agents.""It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM.""More integrations with various security tools to improve data ingestion would be beneficial.""They could probably expand on their integration tools. They can integrate with more security tools.""They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise.""It can sometimes take up to an hour to get notification of a problem and that's a long time."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
  • "Alert Logic has better competitive pricing than some of its competitors."
  • "Almost any product that is on the AWS Marketplace is super easy to subscribe to."
  • "Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
  • "Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
  • More Alert Logic Pricing and Cost Advice →

  • "It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
  • "I find their pricing to be reasonable and competitive."
  • "The pricing is fair."
  • "I rate the tool's pricing a nine out of ten."
  • "The pricing is pretty competitive."
  • More Arctic Wolf Managed Detection and Response Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them… more »
    Top Answer:Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.
    Top Answer:Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy… more »
    Top Answer:The agents give pretty good visibility into what is happening at the endpoint.
    Top Answer:It will be helpful if the dashboard is more granular. The vendor must allow us to see what they see on their end.
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
    Arctic Wolf AWN CyberSOC
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Alert Logic is a cloud-based security and compliance solution that provides threat detection and response, log management, and compliance automation. Its primary use case is to manage lag and protect the network, identify configuration issues related to security and cloud infrastructure, and serve as the primary SIEM tool before escalating tickets. 

    The most valuable feature is that it has everything in one dashboard, including being notified of incidents and receiving advice on what steps to take. Alert Logic has helped organizations process large amounts of data, remotely monitor everything from the cloud, and streamline workflow while reducing implementation time.

    Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    TIME, Genome Next, Rentalcargroup.com, Travel Tripper, C&J Energy Services, Investis, Retail Insights
    Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Recreational Facilities/Services Company8%
    Comms Service Provider8%
    Sports Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm11%
    Healthcare Company7%
    Manufacturing Company7%
    REVIEWERS
    Insurance Company31%
    Legal Firm15%
    Non Profit8%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company10%
    Financial Services Firm7%
    Government6%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business33%
    Midsize Enterprise17%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise51%
    REVIEWERS
    Small Business76%
    Midsize Enterprise18%
    Large Enterprise6%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise23%
    Large Enterprise45%
    Buyer's Guide
    Alert Logic vs. Arctic Wolf Managed Detection and Response
    March 2024
    Find out what your peers are saying about Alert Logic vs. Arctic Wolf Managed Detection and Response and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Alert Logic is ranked 4th in SOC as a Service with 11 reviews while Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews. Alert Logic is rated 8.0, while Arctic Wolf Managed Detection and Response is rated 9.2. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". Alert Logic is most compared with CrowdStrike Falcon Complete, Sophos MDR, Rapid7 InsightIDR, SentinelOne Vigilance and Vectra AI, whereas Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Huntress, Red Canary MDR, SentinelOne Vigilance and eSentire. See our Alert Logic vs. Arctic Wolf Managed Detection and Response report.

    See our list of best SOC as a Service vendors and best Managed Detection and Response (MDR) vendors.

    We monitor all SOC as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.